Like others have echoed on here, the code provided is marked as USED by the network. Purchased this code for the holidays (November 2020) and went to enter it today (2/5) and it is not a valid code. Playstation Network states the code has been used already. I have reached out to ENEBA online, via Facebook and Twitter. Provided everything before even asked because I refuse to do the fraud dance with a company that has internal issues and/or sells codes that are INVALID/USED. It is simple, you provide a code a member can use and if you find yourself having to chase like others have stated, notify your financial institution. Very little remarks on Facebook and most are people asking for a game or network code and alleging the same (unless you believe the one that bought 100's with "no problem"). It stops being a benign problem when others keep experiencing the same issues over and over again. I am giving the company 24 hours to fix the problem (which they seem to also be swamped with complaints) and then will be filing a fraud complaint. I will also be reaching out to social media sites and informing them (with evidence to support my claims) of how this company is using their network. Drawing in business and selling a product, but delivering zilch! It is not an error/mistake or an "oops" when you sell a code that has been redeemed. That is just plainly a fraudulent transaction from the get-go!

Spoke with PSN 2/09/2021- the code was redeemed by someone else within 10 days from when it was sold. I submitted screen captures of us not using the code, chat with PSN supporting this and the agent from PSN stated the code was redeemed on another account (not ours) on 11/17/10@ 14:34 (PST). You are providing a venue for fraudulent "sellers" to sell worthless codes/keys. This is not an isolated incident and complaints were even on your own Facebook page, of people requesting the same as I am. There comes a time when responsibility (like with eBay and other venues that provide such services) needs to take place. I purchased a PSN code from another vendor and it works, plus I looked online and they have 4+star rating. Doing the same as ENEBA, minus the game of a code going to other people other than the buyer. You have the buyer jump through hoops but the sellers never has to prove where the key went and was redeemed. Thankfully, we got a good PSN representative that was very clear in that we never used, entered the code until 2/05, and it is an invalid code because it was redeemed by another party 10 days after I purchased it (Christmas gift stocking stuffer). We never had a chance with such sellers! No one does and you should then have a disclaimer that codes need to be entered immediately because there is a history of fraud. You give no disclaimer anywhere on your site and just on this site, you are clearly aware there is a serious problem with your "sellers".

2/13/2021: Finally, after going back and forth, we received a credit and we were able to purchase a new valid code. It truly depends on the agent you get with Eneba. I had one state (Emma) that because when we viewed the code at time of purchase, it could have been used (even though our account screen captures and PSN stated otherwise). Then she went further and stated we maybe passed the code to another person. I sent proof of purchasing a new code (from another site) while this was being investigated (along with transaction history of our PSN account), so why would I take such action? Again, theories without one ounce of evidence to support them, all while we as buyers supply everything and even information that PSN advised against sharing with Eneba. The "seller" should have supplied evidence at the same time because of reselling the code. The codes are being sold as not expiring but when they resell them, that puts a clock on them. A disclaimer on the site would help along with booting sellers that are guilty of this behavior. The seller that resold the first code was still selling on Eneba, so that speaks greatly to me.