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    Enence

Enence

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Overview

Enence has a rating of 3.0 stars from 145 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Enence most frequently mention customer service, and return label problems. Enence ranks 7th among Service Marketplace sites.

  • Service
    114
  • Value
    105
  • Shipping
    84
  • Returns
    59
  • Quality
    114
Positive reviews (last 12 months): 61.1%
Positive
22
Neutral
0
Negative
14
View ratings trends
5
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How would you rate Enence?
Top Positive Review

“Enence”

Maria daniela A.
6/18/24

Technology continues to advance and this product is the best of all, it translates in a precise and concise way. Now I have no problem communicating with people on trips or having fears that they will not understand me, I recommend it.

Date of experience: 6/18/24
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Top Critical Review

“SCAMMED”

Greg D.
12/20/24

Just like everyone else intended to but 1 they charged for 4. Called to Cancel immediately and realized they were crooked when they knew exactly what happened and offered free warranty to continue transaction for 4. Received items in 4 days TRACKED when was estimated to take 3 weeks. Now I'm supposed to PAY to ship to Germany when product came from New York.

Date of experience: 11/13/24
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Reviews (145)

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customer service (19)
Thumbnail of user izabellar4
Australia
1 review
0 helpful votes
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May 18th, 2022

This translator does the work! I love it as it has always been a big help to me in my work. Durable and easy to use, I carry it with me everyday. Thanks for this!

Service
Value
Quality

Date of experience: May 18, 2022

Thumbnail of user maddyt12
Austria
1 review
0 helpful votes
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September 2nd, 2022

This Enence translator has been a complete lifesaver and it has worked very well in my everyday use here in this country where I currently reside for a year now. Big help, Enence. Thank you.

Service
Value
Quality

Date of experience: September 1, 2022

Thumbnail of user jonasr29
New Zealand
1 review
0 helpful votes
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May 3rd, 2022

Size is very compact. I like it that it has a long battery life and it is an excellent product for the price. I usually use it for shorter and casual conversations – very effective and helpful.

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Quality

Date of experience: May 2, 2022

Thumbnail of user lenab105
Austria
1 review
0 helpful votes
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March 17th, 2022

It is effective. You need to speak with a louder voice so it will be transceived clearly by the device and it can emit a clear translation. It works well in most situations and I highly recommend it.

Service
Value
Quality

Date of experience: March 17, 2022

Thumbnail of user bent623
Germany
1 review
0 helpful votes
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May 3rd, 2022

I was blown away! In addition to talking with someone in another language, it allows you to hone a language you are trying to perfect. Quite a good buy! Thanks!

Service
Value
Quality

Date of experience: May 3, 2022

Thumbnail of user anyar13
Canada
2 reviews
0 helpful votes
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September 29th, 2022

I trust this brand since I have been using this for the longest time. Always a big help in communication language barriers. I count on this all the time.

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Value
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Quality

Date of experience: September 29, 2022

Thumbnail of user francess612
New York
1 review
0 helpful votes
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November 22nd, 2022

It's easy to use and it's able to understand voice well. Easy switch to any language preferred. I use it frequently and it has always been very convenient.

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Value
Shipping
Quality

Date of experience: November 21, 2022

Thumbnail of user davidr4953
Netherlands
1 review
0 helpful votes
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July 14th, 2022

I find this Enence device amazing! I am only using it every time I am in Mexico. I have finally been able to talk with the people there and they can converse back! I love this product!

Service
Value
Quality

Date of experience: July 14, 2022

Thumbnail of user gavinc104
Germany
1 review
0 helpful votes
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May 26th, 2022

This Enence device pairs with your phone and quickly allows you to translate and communicate foreign languages. Easy to operate and set up. Works efficiently!

Service
Value
Quality

Date of experience: May 25, 2022

Thumbnail of user markf2202
Norway
1 review
0 helpful votes
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September 26th, 2022

This Enence translator device recognizes the spoken words very quickly and the desired translation is delivered promptly and this device is surely intuitive. I am happy with this product.

Service
Value
Returns
Quality

Date of experience: September 26, 2022

Thumbnail of user samm1313
Virginia
1 review
0 helpful votes
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June 9th, 2022

A translator that bears all the basic features I need. I tried it and I am glad with its efficiency in translating my statements. I am satisfied with Enence, I love and I recommend this!

Service
Value
Quality

Date of experience: June 9, 2022

Thumbnail of user davidp4354
Spain
0 reviews
0 helpful votes
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June 27th, 2022

Nice product! This Enence actually works and works extremely well, unlike some of the cheaper models and the knockoffs that I've tried before. Thank you!

Service
Value
Quality

Date of experience: June 27, 2022

Thumbnail of user masonc117
France
1 review
0 helpful votes
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May 12th, 2022

I am quite satisfied with the translations and ease of use. I've been using it for a week now. It's very accurate and really works great.

Service
Value
Quality

Date of experience: May 12, 2022

Thumbnail of user danielb3046
Germany
2 reviews
0 helpful votes
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March 2nd, 2023

I've seen firsthand how effective this translator is. Simple to use with little to no hassle. Strongly suggested!

Service
Value
Shipping
Returns
Quality

Date of experience: March 1, 2023

Thumbnail of user pinkm36
Germany
1 review
0 helpful votes
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May 27th, 2022

I like how Enence works. It performs well as advertised. I liked the quick response when converting from one language to another. Great buy!

Service
Shipping
Quality

Date of experience: May 26, 2022

Thumbnail of user ariad5
California
1 review
0 helpful votes
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May 11th, 2022

Got it sooner than expected. Enence is useful and it served its purpose very well. No problem encountered, all smooth, thanks!

Service
Value
Shipping
Quality

Date of experience: May 10, 2022

Thumbnail of user lisah3222
New Zealand
1 review
0 helpful votes
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July 13th, 2022

Enence has clear translations, easy to operate, and handy. These features are all I need in a translator. Practical and simple.

Service
Value
Quality

Date of experience: July 11, 2022

Thumbnail of user shannens11
Austria
1 review
0 helpful votes
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May 30th, 2022

This device works very good! I Had a small problem at the beginning but it was my fault. Tech support was very quick and helpful. Thank you, Enence!

Service
Shipping
Quality

Date of experience: May 29, 2022

Thumbnail of user divinealchemist9
Netherlands
1 review
0 helpful votes
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November 22nd, 2023

The device has not been used for a while and now it keeps updating. If this is not resolved, this device will be a waste of money.

Date of experience: November 22, 2023

Thumbnail of user cmrx
Australia
1 review
0 helpful votes
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April 14th, 2022

Shipped and on my doorstep in Australia within 10 days. Easy to use and understand. Just what I needed for work. Works just fine for me. Thanks.

Service
Value
Shipping
Quality

Date of experience: April 14, 2022

Thumbnail of user mok63
California
1 review
1 helpful vote
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December 6th, 2023

Terrible, poor volume. Difficult to sync with Bluetooth. Now Enence won't respond. $300 to return it to Lithuania!

Products used:
Enence translator

Service
Value
Shipping
Quality

Date of experience: December 6, 2023

Thumbnail of user bhumer
Thailand
1 review
0 helpful votes
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March 22nd, 2022

Quality is great and what I like most is the design. It is simple yet elegant. Functions well when I used, easy to use.

Service
Value
Quality

Date of experience: March 22, 2022

Thumbnail of user albertb614
GB
1 review
2 helpful votes
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September 25th, 2023

The worst six weeks of my life. This company are the worst I have ever been involved with. A load of scammers.

Date of experience: September 25, 2023

Thumbnail of user raquelb107
GB
1 review
0 helpful votes
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March 22nd, 2022

It's one of the user-friendly translators there is in the market. I recommend this. So basic yet so efficient.

Service
Value
Quality

Date of experience: March 22, 2022

Thumbnail of user coreene1
Canada
2 reviews
0 helpful votes
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March 29th, 2022

I have tried using it and I must say that quality is absolutely great. It is accurate in its translation. Never failed me.

Service
Value
Shipping
Returns
Quality

Date of experience: March 29, 2022

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