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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Efficient
Anxious to see the results of getting Solar!
And the process of installing solar, and the ability to reduce my heating costs.
So far, so good, hmmm, 50 characters. Well, I've already got some solar panels (1 kw), but it would be great to double my current array (1 kw), if possible. I'm retired so the current rate of inflation with regards to the cost of commercial power and groceries is difficult to handle for a retired Forester such as myself.
I currently have none. Hardly anyone onthe west side of Batavia. Had any installed. I was certain that many would get them as they had the roofs re-done, Due to the microburst.
It was easy to fill out and this is my first time seeing this message on my phone and I hope that I will qualify for the service
I have not had One Minute on site before i could even know what your web site is about, cut me some slack. Dude's or Dudette's
I wish the information came in such a way that I was immediately harassed by multiple insurance companies and solar companies. I would like to just get information and decide for myself.
It's been pretty easy. I am worried that I am going to be hounded from here.
It took 3 hours to install solar panels to cover 1/4 of our roof. This year monthly electrical price increased from $90.00 to $ 175.00.
I received a $300.00+= bill from SoCalEd recently. (Plus what I'm billed monthly from Sunrun). My bill has NEVER been this high. I'm disgusted with Sun- run... would never have had the solar installed (plus they left me with a leaking roof, which is make of tile) had I known what my monthly bill would run. I still do not have a copy of a signed 'Contract" with Sun Run! They are getting an "F" from me!
I am hoping this will make a difference (lower) my electric bill from SCE. It was $300.00 last month and I have 42 solar panels on my roof! Solar issues or SCE issue?…. What a rip-off! Sorry I' m paying the long "sentence" for the darn solar! G. Gerber
I don't think it matters what year I was born to get solar power That's all I got to say message popped up
I just got started on the process. So. I really don't know much about it yet. Therefore this is a question I can't say much more about it.
It was nice to be offered information about a lot of different service providers for Solar with some idea of their services compared. But after contacting one, I was disappointed in the number of unrequested emails I received and they got confusing. In the long run I was disappointed in my experience because of this.
We love you guy thankful And thank you for everything that you provided us with all the information that we needed everything you needed to make this possible and thank you for everything
It did not provide any information except recommendations to choose from the contacts they get paid to do. That requires all kinds of personal information for pesky calls and emails and very possibly my very personal information is sold to other interested robocalls!
Filled out the form for a quick quote, gave my personal information, and was not shown a quote, just a list of companies that "will contact me". That's not a quote 👎
What experience are asking for? What I have read is for your account not mine. Say what you mean and quit beating around the bush
It was good and the process was very quick to complete the questions prior to getting the call to setup the onsite appointment.
Phone calls are most irritating and of poor value to me. I want to see what you have to offer in print. Too much may change after a phone call.
I was not given the option of National Grid as my provider so I chose Niagra Mohawk the former provider. That made things confusing. Also I do not want solar pannels on my roof. I have space at gound level where they could be located.
You claimed I would be able to view the results. After completing the questionnaire the I was in informed I would receive a call. Don't call ME 🤬
NO phone calls, just wanted to verify and get a cost estimate