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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I clicked a link that promised to tell me what the average cost of installing solar would be for my zip code. Instead the product wanted to know all the possible personal information about myself and my home so that it could pass that on to contractors who would then pitch their services. It absolutely did not do what it offered to do.
I didn't want to know if your installers could call me. I wanted to know what government funding was going to pay for the solar devices. Your bait and switch processes should be banned.
So far everything is going smoothly
We are tryingtolowerour energy bill the last. One was $185.00 that's to much just to keep the air at 5 and the heat at anyway if the government is paying for solar panels
I'm all for it
I have not talk to anyone just seen on my phone and thought it would be good ideal to see how this works in how much it is to try this i live in a camper please help me get this all i have is a generator
I did't think I qualified because we recently got more solar panels to charge an electric car. Had a nice discussion with the person who called. I was satisfied.
What you failed to do with ask about the cost I thought it was free so you misrepresented yourself you said ask if the zip code and you're going to give us the is that qualified that you're just trying to get more information from people that's advertising you just trying to get some and inside for you know more customers for your telemarketing it's false advertising that I don't appreciate it bad that's why I give you a one star I didn't want to give you one thank you
The clickbait said gov will pay for installation of solar panels yet, I didn't see any information on that at all. So therefore none of my questions were answered
All just fine, and I already have Solar panels on my home, and would like to purchase a home battery for my solar system. And save more money in the future. Thanks!
Great strait to the point: Γ·Γ·Γ·Γ·Γ·
5 Stars. Judy
Thank you for providing me the ability to reply. I work to do everything I can to make my imput understandable. Thank You for all your input. Don't hesitate to let me know if you need anything, I will always share my info with these others active in our arena.
(Thank you, as always.) Judy Setnik
I want to discuss these solar options in the future, not right away. I don't want calls before Christmas. I don't want calls before January 15. Thanks if you can arrange that. It didn't seem to be an option.
Confusing and seems to be nonsense. I do not know who pollster actually is.
I'm trying to get a loan out. You told me that if I use the solar thought I'd get a $30,000 loan if that's not the case then I shouldn't pursue with any further.
Waiting to see if qualifies for solar help which would reduce my monthly bill.
Please write letter, as my phone will not pick up calls with phone numbers not on my list of phone numbers. Jerry Lapish. ******* Round Lake Hwy. Brooklyn, Mi. *******
Not happy cost too much I'm looking for free electricity just doesn't sound good I live in gated 55 and older and not one customer can tell me that they are saving money!
Good. It is doing what Sunrun said would happen. However, friends and people around me have received cash rebate or incentive money back for the Sunrun Tesla battery installation in 2025. What happened to our rebate/incentive for installing this energy saving system?
The website says I can compare quotes from companies. But no, answer a bunch of questions just to get call backs from solar companies. I don't want that, and would never have filled it out if it ended in a phone call.
I responded to this fishing expedition because it said check to see if my zip code was eligible for $30,000 in solar and I have not been told anything
The sd says to check these zip codes that are eligible for the no cost solar.but they never appear. So you wind up giving your info instead..
Efficient
Anxious to see the results of getting Solar!
And the process of installing solar, and the ability to reduce my heating costs.
So far, so good, hmmm, 50 characters. Well, I've already got some solar panels (1 kw), but it would be great to double my current array (1 kw), if possible. I'm retired so the current rate of inflation with regards to the cost of commercial power and groceries is difficult to handle for a retired Forester such as myself.