On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Never received a phone call. Much better if done In person. Would love to get solar panels but this task seems al
It impossible. Text me don't email
Hate z
Doing this on line waiting for as phone call is a waste of time. Would love to be able to call a rep and talk I. Person. Also I've had two large trees cut down since the last googl photo
Simple I am hoping for an affordable new cheaper way to heat my home. I am 71 years old and I am not looking to spend a lot of money. Please send me quotes by email
Need to know more of the financial portion of this project Agent will follow up with me tomorrow
Easy to answer questions., not happy with this question. If I wanted to do fifty characters I would get a job as a news reporter.
Very efficient & pleasant experience. I was blessed with new energy efficient lightbulbs throughout my home. They make a huge difference!
I was interested in getting info about solar not getting sales calls. I like knowing who they are but please i dont needed to be bombarded with pushy sales people tryin to sellme... i
FffafhjjhhjjkkgtdssfghjjkrdsgyuhdsgddyuyfSerasddghjdghiogffjhfdfhhjgfgjj
It said see if you qualify, but then gave me no choice but to click monthly power bill of $151-200. Our power bill is less than $151 per month. You should have said at the beginning that you don't qualify unless your power bill is over $151/mo.
I lost my husband recently my income is not much I'm facing hardship and I'm behind on2 months mortgage my electric is off I'm behind car payments I'm looking for some help I've never paid a bill in my life for 43 years if I don't get any kind of help I lose everything mortgage is 2 1/2 months behind I didn't ask for this to happened I'm depressed
I got a message saying there was an updated quote based on information supplied. But actually it just started me from the beginning again
Good morning to you and your family and friends with the kids and your family is a good friend and a good family and we have electric and care to share our love and support with the world and we will always love each others for the same reason that you
My experience was very good so far please call me for appointment to inspect my home!
Nothing to report yet. But I dont like these sort of come on's to get your info and then besieged with phone calls. Only to be told you dont qualiify
I have been considering doing this for a while just wanted to know if I could get some help with this and how much this would cost me
It was great to ask if I qualified my bill is so crazy I never know how much I owe one month it's 307.00 next 508.00 niw895.00 I feel sonething is wrong
App should be easier. Your ad says by ZIP Code, so you put in the ZIP Code and they ask 10 questions you have to fill out. All I wanted to put in with my ZIP Code. That's it nothing else does it qualify or not add says by area
No Real Results shown. You stopped to ask the stupid survey about what's going on instead of giving me the information I was looking for
Easy to deal with I can't keep up with all of my bills as it is and when I get a real high electric bill I can only pay so much on each bill so I am not able to stay out of the red with one or another so I am always worried about which one I can let slide a little.
Very good 👍. I have been awaiting design information from Freedom Forever Solar. I've gotten no information and can't get any response from them?
Someone told me that what they told me to the answer of my questions are true. If I feel that I am getting a runabout I will call a different company. THANK YOU
Everything was absolutely perfect I've had no problems with the ads or anything and things wonderful the survey was excellent