Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I would go solar when the government pays for the panels to help the people like myself that's on a budget to afford to go solar instead of having a loan for panels for 4,5, or even 6or 7 years. That's what makes solar so unaffordable.
I was getting calls before i even finished the information needed on the web page. I am done with this $#*! and will not buy from anyone that contacts me from this site.
Do not like giving info of phone # & email address at my age prefer hand written info being sent. Yes old school works for me in writing proof of offers learned that while twp clerk!
Someone puts solar panels on my house since December 17th 2024 but they're not on because it button is only off position. I can't seem to find the owners to turn it on they tell me that I'm going to waiting list. They also tell me that I got a loan of $60,250.00 to pay for the solar panels that are not on I need some advice
Not getting info I want. I need to know price for panes our energy bills are so expensive that we can hardly pay them. Want to find a cheaperr economical plan that doesn't have me paying way over what we can afford.
I do NOT want to be phone-bombed by salespeople. I gave my email, and I would greatly appreciate being contacted that way.
The first thing any provider should do - before contacting me - is do a Google map search to look at my roof and see if my roof is compatible with solar panels. I was told in the past that they are not.
When companies do not explain up front that someone is going to call you, "after" you have already given your info; it is unethical. Remove my name from your list if you can't send it for me to consider by myself.
I got an email that said, verify and view your report, but when I opened it, it just took me back to the beginning of the process and asked me for my ZIP Code again. I still don't have my report.
This is a total phishing ploy. The consumer is lured by a misleading offer. Once the requested information is recorded in response to the offer, you are faced with at least a dozen third party providers. This is no help, it is just opening the door to rip you off.
I purchased three units. Installed them as the instructions stated. Waited 60 days and there was no difference between bills. The company did refund me but couldn't explain why it didn't work.
You're supposed to give us a quote and there's $30,000 credit for certain zip codes you haven't said a word about it this is supposedly from the government?
Easy to fill out. Not much to say get. Just got started. They don't someone has to call you in order to be qualified They make it sound like your get an answer right away
I do not want to be bothered every day with someone trying to sell me something. My wife and I are moving to NC in May 2025. I was just curious about solar.
Did all this filling things out online just to he told someone would be calling feels like just waisting my time why can anything be figured out online instead of calling me?
Not only did it NOT save any power, it may have actually used MORE electricity. Totally disappointed and wish we could rewind and get a refund.
Someone made out like a bandit!
Too much information given. The phone number and first name, after zip code would suffice. I started giving incorrect information. The phone number is made up. Please take me off this list
Not contactedi am replying to you and you choose to eliminate my feedback my feedback is negative due to the lack of offers worthy while or actually not st all I feel you gained my personal information as a SCAM which I sm not pleased
I want so bad to fill my whole roof top with energy saving solar power I can almost see it already on my roof top. Please help me to reach my goals and bringing more solar panels to my rooftop ASAP….
I need more of a savings than it looks like will be offered. I'm looking for help through a government program that will pay the whole cost to save money by weatherization programs or windows and roof help or solar panels etc.
Don't want to pay money for installation and you know why let me tell you i am broke i am not working and on a fix income and i am very sick so i don't have a lot of friends so now do you understand i thought it was free as long as i was in the right zipcode so much for that THANK YOU
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members