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English Tea Store has a rating of 4.7 stars from 3,935 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,490 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Easy to navigate and great selection. Products were a pictured and quite reasonable.
The wide variety presented.
Wonderful they had all i need and i will be ordering more goods
Because i am british and i miss my british good that i like
The website is easy to navigate and shipping/delivery is rather quick as well.
I love this tea and it has a stronger taste than tea bags.
Best selection.
My order came very quickly. Prices are great. Will order from here again.
I quickly found what I wanted and the website was easy to use.
Quick response and always accurate Never have to wait or wonder if the order has been received.
Search is very logical and easy to follow. Like the big picts.
Excellent store, quick and careful delivery, good prices.
They have the English teas and foods I like, the prices are reasonable and the shipping is careful and fast.
Fast delivery, great tea. Keeps me awake for the day during my important work.
Has a lot of flavors in stock.
Love it. The order is always correct and shipped in a very timely fashion.
Always the best quality of teas.
Always a pleasure! Best quality available on the market.
I always use them.
It is good store fast shipping and tea is delicious.
It is pleasure to buy such good store. Nice and fast shipping and package was perfect.
Tea came in perfect condition.
I am addicted to this tea. When I make a cup, I feel such a relief and calm.
Ease and they have the tea I want.
Great tea at a great price! Service was super and prompt.
The tea is great and so is the price. I have been buying from this store for years.
Price and flavors
I love the way your website is laid out. I can always find what I am looking for.
Best product I have been able to purchase online.
Liked the taste and what the tea can do to improve my health
Love the site. Had so many beautiful things, and so many teas that I will be back for!
It had great reviews on line, and I loved all the available items, from teas to teapots to food.
Great site.
They were exactly what I was looking for.
Love the site. Had so many beautiful things, and so many teas that I will be back for!
Easy to find products. Interesting ideas for gifts.
Was a wonderful item. Was watching " inside the factory " and figured I would try mincemeat pie
Popped up on line
Very pleased with the consistent quality of the tea I've ordered over the years.
Good quality bulk product, ease of ordering.
Placed my order on the website and got it in good time. Satisfied with the product and experience
Plenty of teapots to choose from
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
