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English Tea Store has a rating of 4.7 stars from 3,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,489 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
They had the product I wanted in stock and it was shipped quickly and arrived in good condition.
They had the Je;;y Babies I was looking for.
Quick and easy, find what I want and easy to ship. Customer service great I'd you need help
This was my second order. Great and easy to use. My husband is addicted to the Peach Apricot.
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Great service, quick delivery. Keep cool with ice pack.
Because you were the only one with galaxy bars
Very happy to order from English Tea Store. Orders are easy & fast
It is always easy and fast to order from this site. I get tea that is hard to find where I live.
Time frame from purchase to delivery was phenomenal!
Type of flavors offered.
Quick shipping and nice selection I love the cookies
It had the brand of biscuits I was looking fir
Not only was the shopping experience fast and easy, but delivery was also prompt and professional.
He described it as the best decaffeinated breakfast tea he had ever had.
Everything arrived as promised. I will definitely be a loyal customer.
Variety of items.
I loved all of my items. One of my jars was broken, but I was quickly given a refund.
My tea was great! My cookie arrived in broken pieces
I have ordered in the past
Thanks for a speedy and easy to use interface for ordering teas!
These are really great teas. I'm glad there are organic teas!
The English Tea Store makes giving thoughtful gifts easy.
Great website. Wonderful bargains in English tea merchandise!
...for all things tea! Great for gifts, and tea necessities.
Excellent! Easy to order and to follow and they informed me of the shipping.
My favorite tea. All went well with my order. This tea is difficult to find.
It was easy to find the tea and other product I was looking for.
The search only showed the organic version of this tea.
It was fine. One set of Tea for One was damaged and the candy bars melted. I love the other items.
Selection. I just opened a new store and I need to buy high quality items at a great wholesale price.
1st choice out of stock. Trying another brand. Delivery was quick. Boxes were undamaged.
Found everything I was wanting and much much more I want to try soon.
The variety teas I wanted to try.
I was buying Candy, but I saw the tea set and thought it was great. A great gift for my wife.
The Cobalt blue tea pot arrived in a timely fashion and undamaged.
Great I'll be back, it was packed nice and I got quicker than expected!
It took awhile but it got here and the scones are delicious.
It was easy to order, and a pleasant surprise to the recipient.
Thank you. It went very well.
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
