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English Tea Store has a rating of 4.7 stars from 3,935 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,489 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Prompt replies and great service Prompt replies and great service
Everything was easy to get, but the decaf and earl grey cream was metallic tasting.
Great products, great Company, great delivery time...!
I'm excited that you carry Flavens oats! Your herbal teas are incredibly tasty.
Thank you!
Quick and easy. Teapot came without damage. Quick and easy
I couldn't find what I wanted elsewhere
I broke my previous teapot
Tasty teas, fast delivery, great prices. Blood orange is my favourite!
Always good experience and they can be counted on to supply what you need
Good experience. I wish you carried English bone china teapots.
Because I lived in England and came to love English tea and English toffees, among other things British.
Great selection, fast shipping. Unusual food items.
The site is easy to navigate. Seems to have a wide variety of items I am interested in purchasing. I have a feeling I will become a regular
Very easy buying however upon receiving items teapot and creamer cup were broken.
My daughters really wanted a real tea set!
Easy to use and quick delivery way before christmas.
Had the products ai needed
Because Im an english woman in the US at christmas.
I always find some good deals on biscuits and chocolate
Did not see the large biscuit assortments you had last year. They were very good, was hoping to reorder.
Did not see the large biscuit assortments you had last year. They were very good, was hoping to reorder.
Good selection of Earl Gray teas at an affordable price.
The honey arrived quickly and is delicious! We used it for a give away in Sunday School.
An excellent shopping experience. Items arrived before promised.
Had the exact product I was looking for.
Great products available.Always satisfied! Always available and on time shipments
Easy to find what I wanted. Delivery was delayed one day through no fault of English Tea Store.
Recommended by an English friend.
Trying new tea.
Loving my Purple Pansies! What a beautiful tea set!
Ordered from them before -- very likely will again.
Easy to order. Delicious. This tastes as though totally from scratch!
You had exactly what I was looking for and the prices were very reasonable.
Sometimes the website is clunky. But I got my order in.
Search engine plus interest in products
What we wanted right now
Sometimes the website is clunky. But I got my order in.
I'm always impressed with the ease and selection of your site.
Selection and I'd bought from there before.
They are family favorites that we use to get in England.
I'm always impressed with the ease and selection of your site.
I've always loved this store and have had excellent service with awesome products.
One of my favourite shops
High quality food products, shipping was super fast.
They sell clotted cream.
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
