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English Tea Store has a rating of 4.7 stars from 3,935 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,488 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
My order was processed and shipped to me in a reasonable amount of time.
After living in England for over 30 years, I liked PGTips tea the best. PGTips is no longer available in my town, Worlld Market closed and since COVID it is no longer available at my local grocery store. When I googled Englsih tea your add was revealed. I ordered some and was pleased with your prompt service.
Delivery was fast. The tea set I ordered is beautiful.
Selection of items
Love the ease of locating products and free shipping is always great!
Everything arrived quickly and was as I expected excellent will be ordering again
Easy to shop. Great products and I Love their tea!
Great site, have ordered before and look forward to doing so again.
Great selections.
Quick and spontaneous.
Lots of choices, different designs to choose from.
I'm so happy you exist. Excellent products and service at a very reasonable price.
Everything arrived nicely packed and super fast shipping!
I’m a repeat customer, love their products and fair pricing.
Love your loose tea which is hard to find in stores.
Experience. I have ordered from you before.
Great website with lots of options! Love the ability to choose different package sizes as well.
Good tracking and notifications, merchandise was well packed, too.
It had the holiday item I was looking for at a reasonable price.
Easy to order, arrived on time, product price good. I
They Had the type of tea I wanted at a great price... and I could get samples before buying something I might not like in quantity.
Wanted to try something new to me
Easy to make an order. Timely sale. Delivery was as advertised.
After a trip to london and dublin these were great!
Helpful cart alerts about low stock, easy to navigate website, thanks!
Great shopping. Found what I wanted.Give these for gifts every year.
Easy, fast and has just what I wanted/needed. Price was right for a product like tea.
Everything ordered arrived as promised in good condition with a few broken cookies.
Had products I wanted available.
Great experience start to finish! Would buy again!
Arrived before expected. I am very pleased with my purchase!
Delicious tea, beautifully packed and arrived quickly
It's the only place I know that carries this tea.
Easy to order from this site. Cannot find in grocery stores
Good prompt delivery of my tea. Easy Paypal purchase.
One of the few black currant herbal teas on the market
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
