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English Tea Store has a rating of 4.7 stars from 3,935 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,488 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Great price, received order in fine condition.
Always like Twining Teas
Price and prior order satisfaction
I liked being able to use Amazon Pay and they shipped quickly.
I was surprised how long it took to get here. Over 2 weeks.
I was looking for a tea warmer and yours was the one I liked. I am about to order a 2nd one for a friend for X-Mas.
I couldn't find it in the stores here even an English store so I resorted to online or buying one next October when I am back in Europe.
Quick and easy but it all depends on what I receive in the mail and when.
All the different items available. Tea, scone mix an candy are our family favorites!
Found it online several years ago when I needed read for my daughter. The selection is great and so are the teas.
I was able to buy samples before I made larger purchases.
All the different items available. Tea, scone mix an candy are our family favorites!
My order came quickly and was packaged well. Beautiful products!
I was searching for authentic teapots and elegant strainers. Your products were exactly what I was looking for and I love them!
Delivery rook a bit. They always kept me informed.
Well packaged and arrived in a short time.
I am enjoying everything.
Very satisfied with my order thanks English tea stores.
I found it in the internet
Mom loved the variety of tea samples for her birthday! Perfect gift!
Birthday gift
Feeling lucky to find such a place. Quality items.
They had all the items we wanted.
Great price better than Amazon! Shopping was 1,2,3 done
Experience was perfect. Item as described and received in a very timely manner.
The only place on-line where I could find a sampler since I did not wish to order up to 5lbs. Of tea that I had no clue as to its flavor.
Very good, took a long time to get but overall great experience will buy again
Because it’s the same kind of tea that Dutch brothers uses.
Speedy and simple, will definitely be ordering again.
I received my order just as described- no problems
Always great! I've drunk tea all my life and love Newley
I love Bewley Tea
Everything was so prompt, well packaged, and tasty!
Very good but would like to see it available in 100 box
Used to drink reg tea could not find decaffeinated as the Doctor said only decaffeinated for my health.
The transaction went off without a hitch. Thanks for your prompt and easy to work with service.
Prior experience with the tea.
Great selection. Easy to use. Found what I needed.
Affordable. Had what I needed.
Prompt delivery, nice choices of teas, good ideas for future purchases
Wanted something different with good quality in the english tea category
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
