Express Online Training

Money grubbing scum bags.
I do not recommend EOT for anyone looking for a fair, transparent, and supportive training provider.
They will fleece you out of your money, not allow you to attend the course and make you pay for new booking fees after not allowing you to attend, and hold you against policys that are not clearly advertised prior to enrolling on the course.
Stay away from these pricks at all costs.

The behaviour of some of the staff was condescending, patronising and haughty and rude. They had no intention of assisting me but rather trying to extend the course by adding extra questions that were not covered in the material. They are unqualified and unskilled in their jobs. I went to another institution and the process was far far better in every way. I am a highly qualified teacher and trainer and have never had colleagues like this.
Very disappointed in this company

Absolutely 100 times better todo and louse a day that doing it in this page!. Perhaps customers service reply in "copy paste emails with information that you can found in the wedsite, also if you want to submit a Video we take YEARS! This do not depend on YOUR internet, is the data wedsite terrible. 3 weeks waiting they reply every 3 or 4 days and have the audacity to reject one Video saying "blurry video", then explain more options when is not a specific requirement. So 3 WEEKS! For 1 video absolutely stupid!

After you pay $34, they just want you to pay another $105 for the priority service; Otherwise, you will never pass your verbal recording assessment.
After the first submission, I waited for 3 business days to get the initial feedback. However, if you need to resubmit again, you will need to wait for another three business days. Because my work is coming the next day, I have to pay $105 to get this stupid priority service.
However, after the second submission, they asked me to do another recording for three questions with their nonsense comments. This time, I just recorded whatever and submitted it because the process was just ridiculous, making me feel fooled.
Not even 1 minute, my assessment was completed and approved. I finally got a certificate with the payment of $34+$105. This is even more convincing that I was a fool to choose this website.

If this is not a bull$#*! scam, please tell me what it is.

Apparently buried in their website is requirements of the course that only come out when you pay the fee. Despite being upfront it is impossible for me to meet this requirement, they refused to refund. Very unreasonable people.

If you need a certificate for a job don't use this online course. I ended up paying for another online course and I got my RSA certificate in a few hours.

I had to submit my video assessment 3 times, the feedback was so poor and actually it was like a copy and paste so didn't help me at all, also they take ages to reply and if you need your certificate faster you have to pay almost double of the original price.

I asked for help several times as it was very important to get the certificate for a pre employment contract.

When I finally got the certificate thought another online course that was even cheaper and O much easier to navigate and understand than this one, asked for a refund and they refused to do it and sent me the same email Over and over.
Still waiting for it.

Very disrespectful and they couldn't care less about giving me the right guidance.

Watch out for this trap! After paying for a course with the promise of a certificate in 3 days, I was informed that an additional $100 was required to get it on time. And of course, once paid, it's non-refundable! No transparency, no respect for customers. Avoid this website at all costs, it's a waste of money and time.

I'm writing this because I'm extremely frustrated with this website. I spent 4 hours answering 136 questions and recording video assessments, only to be rejected twice for minor details that wouldn't affect my eligibility for a white card. It's infuriating considering the in-person option for a white card can be obtained in just 2 hours. This online process is just ridiculous.

Please avoid this course provider at all cost, I took online white card with my colleagues, we did it on the same time yet different standard were applied to everyone of us. Despite given the same answer, some passed the test, while some need to re-attempt it. They purposely review your answer late to pressure you into subscribe to their "urgent" service. Customer service is rude and loud will not listen to your explanation. Again customer service is not consistent, some colleague able to get their white card posted out from WA and some were rejected by their request. PLEASE AVOID USING THEM!

The course is really boring and make zero effort to keep you entertained or interested.
Many questions are confusing even for native speakers. Other require you to painfully look up one random word from legislative excerpts etc.
Worst thing was that the phonecall assessment was virtually impossible to book unless you upgrade to priority (pay more) or you book like a month in advance which was impossible with my job. I had to switch to another course without a refund.

The course clearly states don't have to pay before completion but step 3 required payment details to continue with no OPT out option to proceed. Now regardless of what stage I'm at in the course, finish is finish and I was advised when getting to a certain point it deducts payment with no opt out. This online company is rubbish it clearly required payment BEFORE completion of final the assessment. Oh and lastly they require you to sign up to a 3rd party to validate review promising not to share information or review won't be published.STEER CLEAR.!

They ask you to complete 120 questions, and show you a page looks like you will get your certificate after 39AUD payment. However, they will ask you do more video assessments, and typically need a week to get it marked, if you need to re-submit your assessment, you need another week for them to review. If you want speed up, that's 105AUD per 24hrs express service. Very ridiculous. Stay away from this scammer company!

This training would be one of the worst I have experienced. This includes the process of being marked incorrect for a typo or even the full use of a title instead of the Acronym they wanted. I highly recommend looking somewhere else. When there are tech issues on their end, their customer service is lacking or completely unavailable.

It's a scam you do all the questions then it's says you have completed it and where would like certificates sent ext paid nearly $80 dollars then it told I had more to do before getting certificates videos and book a live phone test which was weeks booked out.
So they take your money and give nothing, government should step in I lost. 3 jobs due to this.
Absolutely disgusting I asked for refund they were so rude to me and just said no point blank.
So bad avoid.

Total waste of time, takes days to mark each task (5 required for RSA). Spoke to 2 staff members who were incredibly rude. Told you have to pay a priority fee if you want each of your tasks marked within 2 business hours. Didn't see THAT on the website. Was thinking of undertaking a few courses... going elsewhere.

This training place is an absolute joke. We have been waiting three weeks for a simple white card and every time we contact them we get messed around. An 18 year old boy has lost the chance at a job for life because of the poor service provided by this pathetic training company. You should be completely shut down and disgusted with the service you are not supplying. I have only given you 1 star because there is no option for negative stars. Ridiculous...

Did the full course, passed. Booked the live phone call assessment twice because they ring but it's only a pop up screen so missed the calls. My mobile never rang out loud when they supposedly rang so missed both bookings. Husband rang my phone and yes my phone was on loud and clear. Very frustrating, extremely disappointing to pay for this and get nowhere. Will do my RSA through Tafe proper. This company is a waste of time and money. Avoid at all cost.

This website intentionally leads you on with "dont pay until you finish!" And "watch out for scams other sites use" but its all smoke and mirrors. After completing the initial 136 questions to pass their test they say that you've completed and then ask for their payment, which is more than they originally quoted, after which they force you to give them a review before proceeding, and then they ask you to submit documents and record yourself answering questions which "an assessor will review when they are available", this doesn't happen for days, at the end of which they tell you to book in a time slot with an assessor to call you so that you can answer more questions however all the timeslots are listed as fully booked so you cannot progress and you lose your money.

Absolutely a scam, do not use this site.

They say you don't pay until you pass.
Mmmh you do half the course then to proceed to finish it they request payment to continue.Shifty!
My daughter completed rsa online
She paid $12 to get a better copy of the certificate the the free downloadable one then they don't send it.
I should forward a complaint.
It's not the amount of money it's there shifty behaviour.

I'm only interested in my daughters certificate dont want your appology. Either send it to her and not the free downloaded copy that we already done ourselves.
Refund the $12 back
At the end of the day customers are paying for their certicates that they don't recieve..