EpicSports has a rating of 4.5 stars from 29,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.
So far, I like the products that I purchased from your company. Cheap prices, but with good quality.
I would then recommend that you should offer free shipping for purchase items of $100 or more just like what other companies are offering.
Just letting you know that I tried contacting your customer service phone number. I waited for so long to be connected to a representative due to so many advertisements/offers, only to be instructed to "hang up", when I declined all of the offers.
Had issues putting in my credit card. It is a little confusing when it says adult sweatshirt with youth sizes. Your advertised price for the sweatshirts was $10 when all saI'd and done the cost was $16.
I ordered a couple sample shirts first to have my baseball team try them on to see what sizes everyone would need. They came in and were a different color than I anticipated so I returned them and ordered new ones. On the second order I got everything I ordered except one piece was a little different. So I had to contact them again and get it swapped out. All in all the service was good and I know mistakes will happen. As long as they are fixed it doesn't bother me, which they took care of. But it did take over a month to get all of this done and it didn't leave me enough time for printing. That is my only complaint.
I appreciate the price and fast shipping. There was an issue with them holding the order briefly because I had a different billing and shipping address. It seems like for team sports, that would happen quite often.
The issue I had was on our side, some of the sizes we selected did not fit but we were able to return for the proper sizes. My only issue with all the orders I have placed is the amount of time it takes to ship product. Other sites do same day ship or next day guaranteed but it has taken as much as a week to get items that supposedly are in stock,
I've ordered with Epic several times for my bodybuilding team. The email & phone communication is superb. Everything runs fast & timely, so you have to respond to correspondences quickly if you want to alter an order.
I have purchased these items from another website previously and paid more than twice for the same exact item. Their shipping was a little quicker, but the money I saved was worth waiting a few extra days.
I had previously ordered from another "discount" company, but their shipping charges were so outrageous that their discount didn't matter. I was able to place the same order with Epic for $50 less than the other company.
My overall experience with Epic Sports has been wonderful. The website is easy to navigate. Customer Service is very helpful and quick to respond if you have questions. Shipping is super fast. Quality of products is unbeatable.
Solid online shopping and delivery experience. Coach seems happy with the helmet covers. We will see how long they last but so far they are much better than the jersey covers for distinguishing between offense and defense.
The price for my shirts were great. I got an email of my order and another to let me know they shipped. They came and it was in a nice packaged box.
Easy ordering - ordered as guest.
Great pricing - well within budget.
Fast shipping - ordered on Sunday shipped on Monday arrived 1 day earlier than estimated.
Will definitely come back.
Will recommend to others.
I actually buy my daughter's school uniforms here. They are affordable and the material is so much lighter. She loves these shirts versus the ones you can buy at our local retail stores. The ones I got this year were about the same price. Last year her uniforms were a steal. They discontinued those which I was sad, but overall a very happy customer!
I always order from Epic sports when I need items for my daughters softball team. Prices are always great for the things we need. The order came way later than was expected after I paid for faster shipping and then when I received it, it looked like a whole bunch of different brands thrown into the box. Some of the socks looked like the quality was better than the others so try explaining that to parents. Shipping cost keep going up, it's almost not worth ordering from them anymore.
I received multiple emails and phone calls saying that there was a problem with my order and to call the number, but those emails and phone calls were after hours, so no one answered the call. I find is quite disruptive and unprofessional to send such serious sounding messages (for the problem to be just different billing and shipping addresses) multiple times when you cannot address it until the next day. I believe I received a total of 3 emails and 3 phone calls before your customer service line was even open the next day.
Nice to have this seamless wrist brace at an affordable price. It really helps with my arthritic wrist, making a big difference in my pain level.
I ordered jerseys for my sons birthday party in all different sizes from kids to adults.The jerseys came in a timely fashion and had good quality.
Excellent service, good condition the clothes and come to my home fast. I like the store, in my school every body do order for long time.
This is my first time ordering jerseys since another parent has always handled it. I love the jerseys are pictured and plenty of options on colors. Even better that there is printing and I don't have to find one locally. The jerseys arrived earlier than anticipated and we love them! Great job.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!