19 reviews for eReplacementParts are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Virginia
1 review
0 helpful votes

SCREAD
April 24, 2024

SENT WRONG PARTS STILL NO PARTS FOR MY HONDA LM
SHOP ELES WERE I WILL NEVER BUY AGAIN THANK YOU FOR NO HELP OR SERVICE

Date of experience: April 24, 2024
Missouri
1 review
0 helpful votes

DuetzAllis 912H parts fit
July 11, 2023

All the parts that I have gotten for my garden tractor, Duetz Allis 912H (Simplicity made) fit as expected.

Products used:

All the mower parts that I ordered.

Date of experience: July 11, 2023
Massachusetts
1 review
0 helpful votes

Order was perfect, just had to wait 6 weeks for it
April 29, 2023

I ordered parts for my trusty hitachi circular saw that I have had for so many years I don't remember how long but it's been a long time, anyways I was thinking on buying g a new saw but in my search I stumbled upon this website so I checked it out.
I found out this site was real and seemed to be reliable so I ordered the parts I needed and was super excited that I can fix my saw for reasonable money and the parts should be sent to me quickly.
Unfortunately 1 of the items was back ordered and they won't send the order until they have everything that was ordered.
I have an option to go back on the order and cancel it. At this time I could order the parts that hey had and the part that's back ordered on 2 seperate invoices, which means 2 packages, which means 2 postal charges.
I said to myself that it won't take long so I decided to stick with my original order, so I waited and waited and waited for at least 6 weeks, I did receive 2 emails from the company saying how sorry they are and would be shipped as soon as the receive the part that's back ordered and then I received the other email to tell me how sorry they are that it's taking so long.
These days you would think that they could get the part faster than they did and I shouldn't have to wait so long, only makes sense, or the company should send 2 shipments and the company should be responsible for the extra cost of shipments, or have the warehouse that has the part send it directly to me, so would have 2 orders coming my way.
This whole thing made me feel angry, irrelevant and astonished that this happened. I am in the construction field and use my saw on a constant basis so guess what I had to do...I had to buy a new saw anyways, so in hind sight I should've just gone in that. Direction anyways.
Overall a bad experience for me and costly but I have to say the parts I waited so long for were correct and actually 1 of the items was modified and that was a pleasant surprise.
I got the "We apologize " email bit in my eyes the company could've done alot better, so on 1 hand I was not a happy camper and on the other hand its a great parts company that I would use time and time again because I have an abundance of tools and they do need fixing from time to time but to be honest, waiting for the parts is not favorable.
Good luck to you and your order, JUST BEWARE!

Tip for consumers:

Don't like the way back ordered part shipments are handled, waited way to long especially these days.

Products used:

Circular saw parts, a total of 3 products

Date of experience: April 27, 2023
Alabama
1 review
0 helpful votes

Great service
February 10, 2023

Easy transaction. Fast order processing ooooooohhhhhhhhhhhhhhhhhhhh
Yyyyyeeeeeeeeeeeeaaaaaaaaaaaaaaaaa

Products used:

Parts

Date of experience: February 8, 2023
Ohio
1 review
0 helpful votes

Appreciated they had the part I needed
February 18, 2022

I needed a small governor arm off a Honda snow blower and they had it, for less than $2! THANK YOU!

Date of experience: February 18, 2022
Washington
1 review
0 helpful votes

Nothing fit
December 23, 2020

Nothing I ordered fit the 14 cup, coffee maker!

Date of experience: December 23, 2020
Florida
1 review
0 helpful votes

Ripped off
October 5, 2020

I feel I got ripped off trying to buy a law mower battery and got a decal and not what I wanted...

Date of experience: October 5, 2020
TT
1 review
0 helpful votes

Return to Sender
September 25, 2020

My Account# CA-*******, My Order# ********, USPS Tracking#********************** - was returned to eReplacementParts because USPS did not place My entire address on My package. I am trying to get eReplacementParts to reship my Order, but with no Satisfaction. HELP

Date of experience: September 25, 2020
New Jersey
1 review
0 helpful votes

Still waiting for delivery
August 27, 2020

The issue might be the USPS but I haven't receivied my order and it is a week after the promised date.

Date of experience: August 27, 2020
Maryland
1 review
0 helpful votes

To long just to get wrong part
August 17, 2020

Never again. Never again. Never again. Never again. Never again. Never again. Never again. Never again. Never again

Date of experience: August 17, 2020
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19 reviews for eReplacementParts are not recommended