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From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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You are very helpful. Straight to the point. You did more than what I expected.
You took the time to help me and you're very helpful.
You're very helpful and I appreciate your call back
You're very patient, very polite and very knowledgeable.
You've been very very helpful and answered all my questions,
Because you're very patient and very knowledgeable about your process.
You have been the kindest agent that assisted me. Thank you.
What a great service! Thank you for the assistance.
You give a great service and I'm looking forward to making business.
Because you're very patient with me, you don't give up.
Thank you for calling back to follow up on my request!
They should give you a raise, you're quick and you were able to direct me to the proper places. Able to help me with my concern.
I appreciate your help, thank you for the assistance.
I appreciate the assistance so far. Thanks for the help
You helped me in a timely manner and resolved the issue that I'm having
My customer service representative was great, you were friendly, cheerful and you gave me all the information I needed. I am very satisfied.
Escrow.com is a relict of the past. They have an outdated system and they have not evolved with the times. They are highly inefficient and their processes are completely broke. As a result transactions are delayed, which is a tactic they use to hold funds, presumably to earn interest. Their Pilipino support staff can barely speak English. Avoid them at all cost to save yourself time and trouble.
You are very good, you're helpful and listened to my demands. You are doing the work and honest.
You are very helpful and I feel your eagerness to help.
You answered all my questions and the solution is very quick. Cheers.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members