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Etsy has a rating of 1.8 stars from 1,557 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Etsy most frequently mention customer service, credit card, and phone number problems. Etsy ranks 701st among Marketplace sites.
Founded in 2005, Etsy is a legit online marketplace focused on homemade products from close to 2 million sellers. Each seller on Etsy is different, so always read their individual reviews and policies before making an order. Over 2,000 shoppers have reviewed Etsy and advise that since sellers are from all over the world, shipping may sometimes take a while. If you experience issues with a particular seller, Etsy has a customer support team to assist you.
This company does not typically respond to reviews
📢 Attention, Etsy Community and Support Team! My Etsy shop, NecklaceAura, was permanently banned right at the beginning of my journey with no explanation provided. To make matters worse, I was scammed as a seller on my very first day on the Etsy platform (Issue ID: #16571142). As a passionate and dedicated creator, I am deeply disappointed and seeking clarity on this decision. I kindly ask Etsy to review my case, unblock my store, and provide a transparent explanation. It is unfair to penalize a small business without a clear reason. My small business dream depends on it! #EtsyHelp #SupportSmallBusiness #NecklaceAura #EtsyCommunity
I tried setting one up, and it was instantly and permanently shut down by Etsy without so much as a hint of explanation. There weren't even any listings on the store—literally, all I did was create a profile picture. I appealed the closure, and guess what? Denied. No reason, no transparency, nothing. Now I can't sell or buy anything on my account, and if I try to set up a new one, that'll be blocked too. And to top it all off? Their denial of the appeal is permanent—no second chances, no reconsideration. Ridiculous.
Love this website and the regular seller clinics. It's reasonably priced and a much friendlier environment than other similar web services.
The 'better mouse trap' will be here, don't cry when you've dallied and find the item of your dreams sold out!
This site is a dream for people whom love handmade. I am disappointed that they now allow non handmade items.
Really good site to find new products online and easy to search what ever you need, much better then eBay
Very good, most sellers are good, more great & a few fabulous! I've only encountered one bad in years.
I use this site to find unique gifts for my Wife and get ideas for special occasions. Especially jewelry.
Good quality and fast processing and shipping. Good choice of products. Never had a problem with this company in the years I have ordered from them.
Products used:
Cotton quilting fabric
I was nervous about purchasing jewelry on Etsy but my wife wanted a nature-inspired ring for our marraige renewal and our research kept bringing us back to Etsy and Segal Jewelry. The online display of his jewels looked really nice but we weren't sure if it would be as nice in person. It was far nicer in person! It is solid yet delicate, intense yet subtle. It is so unique and so special... my wife is over the moon! And to boot, it was supposed to take 4 weeks but arrived in 2. During the 2 week waiting period, the jeweler stayed in touch wth us, inquiring about our story. Through our communications, we shared that we planned to renew our vows so that our kids (6 & 9 years old) could be with us. When the ring arrived, the package included a highly personalized letter about love and how touched the jeweler was by our story and plan to include our children. My wife was touched at how personalized the entire experience had been and she says she feels that the ring was made with Segal's love. Thank you, Yaniv Segal!
#happywifehappylife
These are just the cutest handmade gifts ever! Just love them. I haven't ordered anything yet but I put in a request for valentines day.
I love the products there, original and creative, best place to buy a gift to family or to myself, their pinterest photo is also nice!
It one of the best online market place. We can get all type of product in this market. They delivered their products in our house. Thank you.
Unique,healthy aquatic plants and customer service! Etsy shops can be hit or miss but Mei has beautiful plants and is really helpful!
Tip for consumers:
Ask questions if you aren't sure about something!
Products used:
Several rare , hard to find aquatic plants
I had paid for a couple of items from their site and always came in on time. They change a little more for custom items, but well worth the price.
I love etsy! I have purchased some of the most unique items from amazingly talented people. I'm not sure what is not to like.
Etsy is a great place to find unique and cool products. I've used it for 3 years now and have never had a problem.
Love the hand made products! It means a little more when someone takes the time and attention to detail to produce something so unique!
I ordered a personalized steering wheel cover wrap from this company owed by Mariah, its awesome and I love it.
Nice shop with quick delivery, sometimes you need buy something quickly, cause you do not remember about someone birthday or something like this
Received my first order of treats from Katrina's Barkery, my Samantha really loved them. Will be ordering more.
In the last 3 years I have ordered multiple times from various vendors from etsy and always got the products delivered in time.
I just received my shirts from David. I must say he does quality work and is very proffessional. I definitely will more business with him.
I am extremely happy with the customer service and quick response with everything.
It was a pleasure to do business with Vanessa.
This market is very good. And recommendations for family, friends and relatives. This market provides complete household needs. Garden and others
Tip for consumers:
smart buyer should analyze seller
Products used:
ikat pinggang dang jam tangan
I received my bunny butt today and it is cuter in person then online... beautifully made and priced. Jody and Amy are the best...
I use Etsy on a regular basis and I have never had any issue with the site or the service. I love all he variety available.
Etsy is a marketplace for buying and selling crafts, handmade and vintage goods, as well as art and craft supplies. Etsy is a private company based in Brooklyn, New York and has raised more than $90 million as of May 2013.
