Etsy has a rating of 1.8 stars from 1,557 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Etsy most frequently mention customer service, credit card, and phone number problems. Etsy ranks 701st among Marketplace sites.
Founded in 2005, Etsy is a legit online marketplace focused on homemade products from close to 2 million sellers. Each seller on Etsy is different, so always read their individual reviews and policies before making an order. Over 2,000 shoppers have reviewed Etsy and advise that since sellers are from all over the world, shipping may sometimes take a while. If you experience issues with a particular seller, Etsy has a customer support team to assist you.
This company does not typically respond to reviews
📢 Attention, Etsy Community and Support Team! My Etsy shop, NecklaceAura, was permanently banned right at the beginning of my journey with no explanation provided. To make matters worse, I was scammed as a seller on my very first day on the Etsy platform (Issue ID: #16571142). As a passionate and dedicated creator, I am deeply disappointed and seeking clarity on this decision. I kindly ask Etsy to review my case, unblock my store, and provide a transparent explanation. It is unfair to penalize a small business without a clear reason. My small business dream depends on it! #EtsyHelp #SupportSmallBusiness #NecklaceAura #EtsyCommunity
I tried setting one up, and it was instantly and permanently shut down by Etsy without so much as a hint of explanation. There weren't even any listings on the store—literally, all I did was create a profile picture. I appealed the closure, and guess what? Denied. No reason, no transparency, nothing. Now I can't sell or buy anything on my account, and if I try to set up a new one, that'll be blocked too. And to top it all off? Their denial of the appeal is permanent—no second chances, no reconsideration. Ridiculous.
I bought an oil painting from Rossana Kelton at Kelton Contemporary Fine Art and I received a beautiful 18 x 24 oil painting with excellent customer service. I will buy from her again.
A great place to get cheap handmade stuff, including artworks! I love it. I make purchases at least once a week.
I love to shop here! Everything handmade. And some of sellers have great price and free shipping. Which is i love! Etsy never fail me.
Once in a month i bought something handmade from here and i can totally say i love the quality and etsy customer service is great!
Never had a bad experience. Bought a monster towel, child's bow tie, and some crafting goods. Really good site for unique baby and childrens goods.
LOVE this site. Used it for my wedding, for the birth/nursery of my first child, and for gift giving. Never have I been dissatisfied :)
Ive ordered several things from several different stores and individuals on etsy. I LOVE IT. Ive never had any issues
I had a very good shopping experience and I really would recommend to use this website. Very fast and the some sellers are awesome
I have had great luck finding fun items that I can afford. Sellers have always been super friendly too.
I love to buy everything here. My tips: only buy with 4 / 5 stars review store. Shipping is fast. Payment is easy. I love to shopping on etsy!
The order was shipped and delivered fast! The door hanger received was exactly as pictured online and I just love it!
I love this site. Always buy things for my dorm and for gifts for family and friends. Everything is so unique.
This is first time to order metal ring from this online shop, the shop answer me so so quick, i do love this website
I bought many things from etsy and i always adore the quality. Their cs super helpful and their handmade things so unique!
Love the huge variety here - I shop for gifts here for my sisters, aunt, and mon - the variety of stuff is endless and beautiful.
Great workmanship, looks great, lots of compliments from friends, will definitely butt more. Great quality
I have ordered from several different etsy members and I have LOVED everything that I ordered.
Wonderful people and wonderful merchandise! 1
Ordered 3 items... love everyone... delivery time was great... One item took longer to get, because it came from Australia...
I highly recommend..
I'm hooked on this site lately! Beautiful unique handmade items of all kinds! I always look there first before going anywhere else!
Super easy to work with. It was my first time using a service like this and they helped me along the way.
I'm very pleased with the service super quick and exactly what I wanted. Can't wait to start mailing my invitations
Etsy is the best ever! I have been selling here since 2007 and with 7 years experience so appreciate this venue!
Etsy is a marketplace for buying and selling crafts, handmade and vintage goods, as well as art and craft supplies. Etsy is a private company based in Brooklyn, New York and has raised more than $90 million as of May 2013.