• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.3 stars from 3,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 78.5%
Positive
106
Neutral
12
Negative
17

Instant Feedback

3,903 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,713)

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user mikeg776
1 review
0 helpful votes
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July 30th, 2014

Good but seems kinda untrustworthy, you should improve your image you out put

Value
Shipping
Quality
Thumbnail of user nojuss
1 review
0 helpful votes
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October 17th, 2015

Allot of choice's and really fast and simple i like it very much.

Thumbnail of user michaelq50
1 review
0 helpful votes
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April 8th, 2014

Thanks, if controller is as good as web site I will be happy!

Thumbnail of user jonab8
1 review
0 helpful votes
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May 11th, 2014

I cannot accurately fill this survey out because i haven't received my product.

Thumbnail of user rubend72
1 review
0 helpful votes
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June 8th, 2021
Verified purchase

I'm sorry, I took.so long to respond. But yes I received my order

Value
Quality
Thumbnail of user andrep72
1 review
0 helpful votes
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March 21st, 2014

So far so good. Like to see more camo patterns in the future

Thumbnail of user ronniey4
2 reviews
0 helpful votes
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November 27th, 2015

It took me several times to get signed in to place my order.

Thumbnail of user marcusbensonl
Thomas H.
1 review
0 helpful votes
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April 23rd, 2014

It was quick and easy and giving me control of what I want

Thumbnail of user petera297
1 review
0 helpful votes
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January 1st, 2014

Would have nice to know international shipping prices without going to shopping cart

Thumbnail of user brianm952
Amanda O.
1 review
0 helpful votes
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July 31st, 2015

i'm excited about the free shipping and excited to see my awesome controller!

Thumbnail of user stevenj241
Cynthia O.
1 review
0 helpful votes
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August 17th, 2015

Telephone assistance also very good; had to call 5-6 times to get through.

Thumbnail of user parkerc107
1 review
0 helpful votes
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December 21st, 2013

The mobile version didn't allow me to shop the whole list of controllers.

Value
Shipping
Quality
Thumbnail of user brandonp134
1 review
0 helpful votes
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February 18th, 2014

Was very easy and the support was great, If I have a chance I'll be back soon.

Thumbnail of user jonaht6
1 review
0 helpful votes
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May 17th, 2015

Really good, a few things with the controllers themself id change, but good

Thumbnail of user sethm82
1 review
0 helpful votes
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April 27th, 2015

Very good great place to shop and reasonable prices and long lasting controllers

Thumbnail of user maricab
1 review
0 helpful votes
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February 10th, 2014

It would be better to answer the questions above after receiving the product.

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Value
Shipping
Quality
Thumbnail of user paulm1298
Daniel D.
1 review
0 helpful votes
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January 13th, 2014

It is a wonderful site to custom a controller and it's easy too!

Thumbnail of user corinnek14
1 review
0 helpful votes
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January 11th, 2014

Loved the mods and all the different ways to change up your controller

Thumbnail of user robertq57
1 review
0 helpful votes
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March 14th, 2015

Hi there, honestly I'm very disappointed with this product. I'm playing Destiny on PS4 and this are the issues that I've been having while testing Evil controller.

When I read the description before buying, it said that Rapid Fire will increase the fire rate of any weapon on most FPS games. When I ask you on the phone, they told me that most of the time rapid fire won't work on auto rifles only semi-automatic. That auto rifles have a cap because of the way they are made in the game. This is not specified on the description when I bought it.

For starters the fire rate is not increased on any weapon, rapid fire only makes the weapons full auto. The rate stays the same. This full auto will work with shotguns, snipers, scout rifles, pulse rifles and hand cannons, I repeat, the fire rate stays the same, the only difference is that I only need to keep pressing R2 instead of pressing every time i need to shoot.

I've read the instructions carefully both pages and tried everything to increase fire rates.

So I paid for rapid fire just to keep pressing R2 to shoot, not to increase the fire rate ingame.

Other thing that bothers me is FAST RELOAD, this only works with COD, please confirm this, because that is said on the instructions. Again this is not specified on your website.

The only thing that I was aware of and it says on your website is that AUTOSPOT will only work on Battlefield 4, OK, no problem, but what about all the other mods, it doesn't specifies anything until I read the instructions.

I'm realizing that this controller was intended for COD, then don't sell it for other games. I saw your videos on COD and I saw it works.

Please help me to have a better experience with this controller, I have COD Ghost, but im bored of it, I don't just want to play it to try my Evil controller, I want it to work on what you said on your website that will work on.

Again, I'm I paying a Mod Pack just hold R2?

Thanks

With all respect

Robert

Service
Value
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Quality
Thumbnail of user rogers1009
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Paid $400 for a controller that works for one week
Waste of money

They tried to help
But couldn’t said I have to send it back

Reason I chose this business:

Was recommended

* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user glenna69
1 review
0 helpful votes
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December 28th, 2013

Smart product. Kept fully informed and it arrived when they said it would. Nothing more to be said

Value
Shipping
Quality
Thumbnail of user evanc92
1 review
0 helpful votes
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October 1st, 2017

It was vary easy and it took me no time to select what i wanted and check out

Thumbnail of user jamesj1073
1 review
0 helpful votes
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September 15th, 2014

So far the experience has been good. I will have a better idea once i get the product.

Thumbnail of user nicholasd298
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

Love the controller, other than the Joysticks are out of sink, and I get a lot of drifting.

Setup several appointments, but never got a call back.

Reason I chose this business:

Programmable.

Service
Value
Quality
It was great
July 12th, 2021
Verified site experience
• Previous review
Thumbnail of user eddieg73
1 review
0 helpful votes
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May 27th, 2016

It was great, i love that im able to make my own controller the way i like it

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 16 hours

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