• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.3 stars from 3,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 78.5%
Positive
106
Neutral
12
Negative
17

Instant Feedback

3,903 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,713)

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user crystall204
1 review
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December 9th, 2013

Free shipping would be nice! And a place to put discount codes in when your checking out.

Thumbnail of user keishav
1 review
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December 3rd, 2014

Very cool. I let my son design his own controller as a Christmas gift.

Thumbnail of user lisaf452
1 review
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December 2nd, 2014

I have been looking all over for a place that will ship to Canada!

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Steve I.
1 review
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December 1st, 2014

easy! I love that you can see and edit every step.

Thumbnail of user cyndyb6
1 review
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December 8th, 2013

Not real user friendly. Can't view item once in cart.

Thumbnail of user melissaf203
1 review
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December 1st, 2014

Found the website easy to use which is great as I dont know a lot about this type of stuff.

Thumbnail of user edwardh255
1 review
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December 1st, 2014

It was amazing. A lot of options for your controller, and I will certainly buy from here again.

Thumbnail of user philipc202
1 review
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December 1st, 2014

It was simple. Please make some zelda themed controllers!

Thumbnail of user juliel361
1 review
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December 1st, 2014

I had the kids process their custom controller order and write everything down for SANTA... Made SANTA's life so easy!

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1 review
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1 review
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Ben T.
1 review
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August 25th, 2014

customisation sometimes doesn't work when i change something

Thumbnail of user joshuat122
1 review
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December 4th, 2013

The experience was really great. Awesome visuals to select before buying your custom controller.

Thumbnail of user ianc209
1 review
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Thumbnail of user steved580
1 review
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December 4th, 2013

Phone call at time requested, good service up to now thanks

Thumbnail of user kennethk197
1 review
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November 30th, 2014

Very easy to design controllers. It shows the changes every time you add something.

Thumbnail of user danielm1202
1 review
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Thumbnail of user sarahw470
1 review
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November 29th, 2014

Overall best site for customs I checked a few place and this by far is my fav

Thumbnail of user elizabethm864
1 review
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December 15th, 2013

The package got delayed in transit which was less than optimal.

Value
Shipping
Quality
Thumbnail of user candyh32
1 review
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November 27th, 2014

Loved designing our controllers, so easy and could see all the options.

Thumbnail of user robinl255
1 review
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December 3rd, 2013

I spoke with Josh and he was very knowledgeable about your products. Great customer service.

Thumbnail of user williamn220
1 review
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November 27th, 2014

The UI just sucked me in... that's how easy it was.

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Laura Q.
1 review
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November 27th, 2014

I am happy with the website just hope it arrives in one piece and before christmas

Thumbnail of user alanq8
1 review
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December 12th, 2014

Very easy process. More info on shipping times would be an improvement.

Value
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Quality
Thumbnail of user stevena227
Amanda I.
1 review
0 helpful votes
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December 3rd, 2013

The site is very professional and good looking ! Hype for my new controller !

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 16 hours

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