• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.3 stars from 3,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 78.5%
Positive
106
Neutral
12
Negative
17

Instant Feedback

3,903 reviews

4
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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,713)

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Other

Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user josha99
1 review
0 helpful votes
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November 27th, 2015

Awesome! Customer service chat is. A A+. He was awesome great fast needs a raise lol...

Thumbnail of user sharonneh
1 review
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October 3rd, 2015

Controller creator is cool, just ordered now just need to wait for it to come in

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Shipping
Quality
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Maria D.
1 review
0 helpful votes
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January 27th, 2014

I was very happy to buy my remote. Lets just hope i get what i ordered.

Thumbnail of user jacobm397
1 review
0 helpful votes
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Thumbnail of user jackb600
1 review
0 helpful votes
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Thumbnail of user garyj461
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Receive the controller fast, and was blown away by the design

Reason I chose this business:

Wanted to try a different controller from the norm.

Value
Quality
Thumbnail of user danielleb566
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Very happy with the controller and design. Fast service and delivery

Reason I chose this business:

Used them before

Value
Quality
Thumbnail of user codyc85
1 review
0 helpful votes
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December 29th, 2013

First time ordering a gaming product online... So far, so good.

Thumbnail of user kaspers11
1 review
0 helpful votes
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February 27th, 2015

Good site, Quick and easy creator. Five out of five Stars.

Thumbnail of user gasimo
1 review
0 helpful votes
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March 5th, 2015
Value
Shipping
Quality
Thumbnail of user paulal141
1 review
0 helpful votes
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December 19th, 2013

It's my second time buying :) please need for Christmas Eve please

Thumbnail of user verat19
1 review
0 helpful votes
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December 20th, 2013

I was looking for something for my grandson that was different and this is what I found thank you

Thumbnail of user jonathanf159
1 review
0 helpful votes
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December 16th, 2013

Its great i can customise my controllers and i love it

Thumbnail of user robertd913
1 review
0 helpful votes
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November 4th, 2019
Verified purchase
• Updated review

User interface is clunky and how you charge repairs is funky

Reason I chose this business:

Like the feel of the buttons as opposed to the paddles

Service
Value
Shipping
Quality
User interface is clunky and how you charge repairs...
October 26th, 2019
Verified site experience
• Previous review

User interface is clunky and how you charge repairs is funky

Reason I chose this business:

Like the feel of the buttons as opposed to the paddles

Thumbnail of user christians171
1 review
0 helpful votes
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December 28th, 2013

Great product, Very happy to have a great controller for once.

Value
Shipping
Quality
Thumbnail of user kathleenk315
1 review
0 helpful votes
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December 16th, 2014

Making my selection was easy and the checkout process was quick.

Thumbnail of user jenniek20
1 review
0 helpful votes
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September 30th, 2014

One of the buttons on the custom controller does not work.

Value
Shipping
Quality
Thumbnail of user brandonl143
1 review
0 helpful votes
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Thumbnail of user paulk688
1 review
0 helpful votes
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Thumbnail of user mikeo300
1 review
0 helpful votes
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December 4th, 2013

It was great to be able to completely customize a controller!

Thumbnail of user michaelm3300
1 review
0 helpful votes
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December 1st, 2014

What happened to the on/off rapid fire trigger on the backside?

Thumbnail of user garyw423
1 review
0 helpful votes
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December 25th, 2014

Easy to do. Good to actually see the changes you make.

Service
Value
Shipping
Quality
Thumbnail of user cathya112
1 review
0 helpful votes
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Thumbnail of user michaelw1574
1 review
0 helpful votes
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Thumbnail of user peterr427
1 review
0 helpful votes
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November 13th, 2013

Struggled a bit with adding the item to the shopping cart

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 16 hours

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