• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.3 stars from 3,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 78.5%
Positive
106
Neutral
12
Negative
17

Instant Feedback

3,903 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,713)

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user marcusn33
1 review
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September 28th, 2014

Very impressed with the customization features of the site.

Thumbnail of user jarrods24
1 review
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September 10th, 2014

It was really good because i could see what controller i was making

Thumbnail of user johnp1955
1 review
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Thumbnail of user kyonab
1 review
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June 8th, 2021
Verified purchase

I loved the controller and so did the person i got it for

I had paid for the controller to come within 2-3 days but it didn’t come then so that’s when i contacted customer service and they helped me out and the controller came on like the 4th or 5th day i was also able to track the order!

Reason I chose this business:

I seen that you guys were an official site and wanted to give it a try

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Quality
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1 review
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1 review
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January 28th, 2017

Paid for 2-3 days shipping. Took 5 business days to get to me

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Thumbnail of user junmarkq
1 review
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April 24th, 2014

So far so good i tried my friend controller its so smooth :)

Thumbnail of user connord22
1 review
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Thumbnail of user ashleyo66
1 review
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April 15th, 2014

It was good, Large selection. Hopefully it arrives soon.

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Thumbnail of user melvinz6
1 review
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June 7th, 2014

It was very easy to edit the controller. Very clear and easy :)

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Thumbnail of user joanneb223
1 review
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March 16th, 2014

It was very easy process, very user friendly. Thanks!:-)

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Barbara K.
1 review
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January 25th, 2018

Great shopping experience. Hopefully the control turns out to be a great experience.

Thumbnail of user danielc1099
1 review
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August 10th, 2017

Lots of cosmetic and function options as well as shipping options was great

Thumbnail of user jakel84
1 review
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April 10th, 2017

Really easy to understand and really good customer service

Thumbnail of user zackk23
1 review
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March 5th, 2014

Its been very quick and easy to get the controller I want the way I want it to look and play

Thumbnail of user daltonj8
1 review
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Thumbnail of user ricka149
1 review
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December 25th, 2015

Great Job Guys. The kid loves it. All around great job

Thanks Rick

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Thumbnail of user brettm122
1 review
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May 17th, 2015
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1 review
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Thumbnail of user tristanr18
1 review
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July 24th, 2016

Love everything about this site, the builder, the checkout and the customer service^_^

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Thumbnail of user jacka213
1 review
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Thumbnail of user randalll166
1 review
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April 12th, 2016

The shopping experience was great. I hope the controller meets the same expectations.

Thumbnail of user matthewc407
1 review
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March 4th, 2016

Very Nice site... Love the controller builder... Much better than the chaos site...

Thumbnail of user melaniel103
1 review
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Michelle T.
1 review
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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

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Adam C.
Founder and CEO
Typically responds within 16 hours

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