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    EyeZy

EyeZy

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Overview

EyeZy has a rating of 2.0 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. EyeZy ranks 82nd among Computer sites.

  • Service
    22
  • Value
    21
  • Shipping
    12
  • Returns
    21
  • Quality
    19

This company does not typically respond to reviews

Positive reviews (last 12 months): 31.8%
Positive
7
Neutral
0
Negative
15
View ratings trends
9
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How would you rate EyeZy?
Top Positive Review

“Essential parenting aid”

Tom L.
9/27/24

For parents, this tool has become absolutely indispensable. I now have the ability to stay informed about my children's whereabouts and actions when I'm not physically present. It simplifies the challenges of parenting and makes it much more manageable.

Date of experience: 9/27/24
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Top Critical Review

“IT'S A SCAM!”

Ileana A.
9/15/24

IT'S A SCAM! The app doesn't work, and even if you follow all their instructions and are between the 14 days for a refund, they deny the refund, making up all kind of excuses. DO NOT SUBSCRIBE!

Date of experience: 9/15/24
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Reviews (38)

Rating

Timeframe

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Thumbnail of user kianef
Canada
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

I am delighted with how straightforward and convenient this tool is to use. The user interface is intuitive, and the customer support team is always available to assist with any queries I may have.

Date of experience: October 8, 2024

Thumbnail of user kieranc76
Canada
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

This tool aligns perfectly with the needs of contemporary parents. It effectively safeguards my children without crossing boundaries into their private lives.

Date of experience: September 29, 2024

Thumbnail of user douglase379
Norway
1 review
0 helpful votes
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November 22nd, 2023

There are two things that drew me in to using Forcitelle monitoring team on insta: it's inexpensive and simple to use. I bought their monitoring access, and it's very simple to use, and getting the information I need isn't as difficult as I expected. Everything is nicely laid out, and all I have to do now is choose and read from my dashboard.

Tip for consumers:
Very user-friendly

Products used:
Forcitelle Monitoring software

Service
Value
Shipping
Returns
Quality

Date of experience: November 22, 2023

Thumbnail of user scottr2382
Georgia
1 review
2 helpful votes
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October 28th, 2023

From day one they refused to support their product. Also teenagers have already out smarted them and have created YouTube videos to get around the app.

Service
Value
Shipping
Returns
Quality

Date of experience: October 28, 2023

Thumbnail of user segouia
GB
2 reviews
0 helpful votes
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October 10th, 2023

Initially, the data took a while to upload, which had me a bit concerned. But after that, everything has been smooth sailing. Customer support was also quite helpful during the process.

Products used:
Flexyspy

Service
Value
Shipping
Returns
Quality

Date of experience: October 6, 2023

Thumbnail of user carolinec448
GB
1 review
4 helpful votes
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July 12th, 2022

24/7 support? Nope
Chat in real-time? If you're lucky, you may get hold of someone.
This software is utter rubbish. I signed up having some minor issues with my teen, got told I could do it on iCloud info, which was great, but soon realised it gives you absolutely nothing, and I would need to link the phone to the comp. This took about 4 hours, and didnt really do what I thought it would. I thought I would be able to view snapchat (the prime evil app) but nope. Messages were only 1 sided so it was difficult to even ascertain what the context of the message was.
I have had very sporadic help. One guy was very good, however he didnt actually read my issue, just copied and pasted a load of advice from their site, which didnt answer my question. Keep being told I have changed my password without the key file, but also told I am not to touch the key file just store it somewhere safe. Links sent by support didnt work.

I have been requesting a refund now for 12 days! All my data is encrypted and has been for around the same time. Absolutely Useless Drivel!

Tip for consumers:
DO NOT BOTHER!

Products used:
Premium

Service
Value
Returns
Quality

Date of experience: July 12, 2022

Thumbnail of user justinconchas
Philippines
1 review
0 helpful votes
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December 27th, 2023

The auto renewal is enabled by default then they will deduct the auto renewal fee 4 months before the expiration then they will not provide the refund. I bought the 12 months subscription but I wasn't able to use it cause the connection always disconnect. AVOID THIS COMPANY BECAUSE IT IS A SCAM! All of their good adverstisement is a SCAM and LIE. Report it to your bank account company to block this company from deducting any fee in your card.

Date of experience: December 27, 2023

Thumbnail of user miker33701
Florida
2 reviews
2 helpful votes
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October 29th, 2023

Spent hundreds on this monitoring software only to find out after the purchase that rooting your phone is required. Nowhere on the demo or main website does it mention rooting. But, after you purchase a plan, they will try to sell you on a "professional installation" for $53.99, which they also do not disclose, will void your phones warranty and open you up to serious security risks too.
Very few features work without rooting with their software. The features that did work were very intermittent. I had to uninstall and reinstall the software 4x with constant "lost connections". I am tech savy and followed instructions provided. The software still failed to be anything other than an unreliable battery drain.
Emailing or 'chatting' with tech support is like pulling teeth. They have all copy & paste replies and do not address any of your personal software issues or concerns. Emailing takes days for them to respond at times. They do not list a phone number and refuse to give you any number or option to speak to a person. But, they are quick to try to sell you a professional install for $54. The software has so many bugs. I installed it 100% as stated in the instructions and can't maintain a connection with the phone. They try to say, it's because of anti-virus, but I don't have anti-virus on that phone. So, I know that is nonsense.

They will not refund your money once they have it.

Do not use this software. It is not safe or reliable and customer service is seriously lacking.
I may edit my review if they decide to actual talk to me, instead of sending copy and paste refund denials.

Tip for consumers:
Rooting your phone is required. It will void your warranty and has lots of security risks.

Products used:
Eyezy Android Phone Monitoring

Service
Value
Returns
Quality

Date of experience: October 29, 2023

Thumbnail of user kunalsharma22911
Germany
1 review
0 helpful votes
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December 20th, 2023

Liar and bogus app dont buy it they just extort money by giving fake promises about app and after they vanish

Service
Value
Shipping
Returns
Quality

Date of experience: December 20, 2023

Thumbnail of user unityonegloballlc
Colombia
1 review
0 helpful votes
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October 5th, 2023

SCAM COMPANY BE AWARE STAY AWAY THEY WILL SET THE CARD YOU
PAID AUTOMATICALLY WITHOUT YOUR CONSENT RENEW FOR THE SOFTWARE THAT NEVER WORKED FOR YOU. WHEN ASKED FOR CHARGE BACK THEY WILL PLAY DUMB.

Service
Value
Shipping
Returns
Quality

Date of experience: October 5, 2023

Thumbnail of user charlotteh384
Colorado
1 review
4 helpful votes
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March 19th, 2022

No customer support what so ever claimed to be 24/7 live support.

Will be disputing charges with my bank

Tip for consumers:
Don't use this company

Date of experience: March 19, 2022

Thumbnail of user justineleek
South Africa
2 reviews
7 helpful votes
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January 30th, 2022

NO SUPPORT, LIES FALSE ADVERTISING I WANT A REFUND URGENTLY.

THE COST IS RIDICULOUS ITS ONE PRICE BEFORE PURCHASE AND A HUGE AMOUNT AFTER.

Date of experience: January 28, 2022

Thumbnail of user debbyemde
Netherlands
1 review
0 helpful votes
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February 24th, 2024

Ik zou alleen met het telefoonnummer kunnen instaleren.ben een hoop geld kwijt wil mijn geld terug krijg geen reactie meer

Date of experience: February 24, 2024

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Thumbnail of user andresl70
Andres L.
Typically does not respond to reviews

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