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Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
The staff is always very helpful, both when in the store and over the phone. It is easy to make returns and check out as a member.
Date of experience: May 4, 2023
All the items I have purchases from Fabletics over the years have been exactly as presented. I only had to exchange sizes on a couple of items.
Date of experience: January 5, 2023
Hello Daryln,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
I cancelled my subscription on the chat and still got charged the fee. I plan on calling unless something can be done before I get to it
Date of experience: January 18, 2022
Hello Clarke,
Thank you for writing a review! Your feedback is important to us, and we would like to address your cancelation concern. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
I love my Fabletics! I know that my sizes will fit, and they are excellent quality. It is rare that I'm not wearing Fabletics to the gym!
Date of experience: June 28, 2019
Hello April,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
XO,
Ivy
You can build up credits, but if you decide to cancel you lose all credits that you paid for. This is theft and incredibly shady. F$@k Fabletics.
Tip for consumers:
Do not sign up.
Products used:
None. They stole my credits which I paid for when I cancelled.
Date of experience: October 29, 2021
Hello Dean,
Thank you for writing a review! We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
All clothing is amazing and my visits to stores have been welcoming and friendly. I'm am going to be a Fabletics customer for a long long time.
Date of experience: June 1, 2022
Hello Jason,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.
Best Regards,
Clark
For the most part I love it. But TWO of the pants lost a zipper from the pocket on the first day which was a total bummer.
Date of experience: June 1, 2022
Hi Joan,
Thank you for sharing your feedback regarding the quality of the items that you received! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
I've been a happy customer for years and have never been disappointed. My leggings have lasted the rest of time and keep bringing me back for more!
Date of experience: June 4, 2022
Hello Laura,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
Easy to order and fast shipping. Product clearly described and arrived quickly
Date of experience: June 3, 2024
Great clothes, great service, easy to use website. Would totally buy again
Date of experience: June 3, 2024
My family and I all wear fabletics and love this clothing line.
Date of experience: June 3, 2024
Magical everyone is so helpful and friendly! The product is good quality and i love shopping here!
Date of experience: June 3, 2024
Beautiful material and great colors and fit. The sale amount was awesome
Date of experience: June 3, 2024
Smooth and simple process. Never felt like the company want to trick me. They want to deliver honest value.
Date of experience: October 3, 2022
Hello Antonio,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Staff were very helpful with picking out a Christmas gift for my daughter-in-law. Also were great with the sizing
Date of experience: January 12, 2019
Hello Fran,
Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Ivy
Fabletics is my favorite brand of leggings, especially because I sweat a lot and the sweat is not noticeable
Date of experience: December 1, 2021
Hello Guille,
We love to hear your wonderful review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!
Best,
Nelle
My shipping address on file is accurate but latest order was shipped to my billing address in another state
Date of experience: September 3, 2021
Hi Bas,
Thanks for your effort in writing a review of your order! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Membership is so expensive I brought one time but charged me membership fee even i did not know that
Date of experience: March 1, 2023
Hello Bijaya,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Sent back 2 outfits and received 1 credit and $12. $50/month and then this is what a return brings?!
Date of experience: March 2, 2023
Hello Liv,
Thank you for taking the time to leave a review. Your feedback about our return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Always great customer service! I love the quality of the clothing and the options that come out every month!
Date of experience: March 17, 2022
Hello Carolyn,
Thank you so much for the awesome feedback! We are happy to know that you love the quality of our products and services! Have a great day!
Best,
Renz
Clothes are cheap quality and do not fit………………………………….
Date of experience: June 5, 2024
Terrible, I ordered from fabletics weeks ago and still haven't gotten my order
Date of experience: June 5, 2024
Great clothes and quick shipping. I love the items they have purchased. They fit me well and our durable.
Date of experience: February 16, 2022
Hello Rochelle,
We’re so glad to know you love the items! We promise to continue manufacturing more beautiful products with good quality just for you! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered for my daughter-in-law at Christmas. Thought I would give Fabletics a try for myself. Was greatly satisfied.
Date of experience: February 8, 2019
Hello Deborah,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Ellen,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia