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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user jeffreyl1332
Massachusetts
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Great products, easy to order no issues to return if things don't fit as they should, overall great experience

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Jeffrey,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user daniellea619
California
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

They didn't even have the item I ordered! But they didn't tell me that! Sent me the scrub top but I couldn't get the matching scrub pants anymore!

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 5, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Danielle,

It is with great regret that we received your feedback regarding your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user katiem649
Utah
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

I love my leggings - they fit great. I also love their maternity bottoms and all the joggers I've got.

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Katie,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user wandaw411
Louisiana
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

The absolute best leggings they hold up so well compression is fantastic I wish they was not so expensive

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Wanda,

We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!

Best,
Renz

Thumbnail of user lisac5036
Virginia
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Everything went well fine I got my order and a good timing

Date of experience: June 5, 2024

Thumbnail of user amandag1517
Washington
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Good quality products made with care. They take the time in the design process to get the fit right.

Date of experience: November 1, 2022

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amanda,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

Thumbnail of user duanes233
Florida
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Everything was delivered as promised. On a timely basis. Great product quality and fit. Will order again and again.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Duane,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user elizabethb2739
Arizona
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I genuinely love fabletics. I have bought various other brands but these have held up the best by far.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience with us!

Best,
Mary

Thumbnail of user adeanap1
Tennessee
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Ordered 16 days ago and still haven't received order

Date of experience: June 5, 2024

Thumbnail of user ritas411
Indiana
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

The young gal who helped was extremely fantastic and answered every question I had. Loved the merchandise and service.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rita,

Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle

Thumbnail of user barrons5
Maryland
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

I bought multiple pairs in different colors and love the gear and customer experience. The inner pockets are awesome!

Date of experience: March 3, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Barron,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user eloisel34
Colorado
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

Difficult to make a review when i haven't received my order.

Date of experience: June 5, 2024

Thumbnail of user aarons1472
North Carolina
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Great quality, true to fit. Highly recommend. Will buy again.

Date of experience: June 5, 2024

Thumbnail of user annac1963
Sweden
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Leggings are very see thru, overall does not seem like good quality at all.

Date of experience: June 5, 2024

Thumbnail of user beckyg218
Washington
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Love there leggings. They fit perfectly! There shoes fit true to your size you usually buy. Very good quality

Value
Shipping
Quality

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Becky,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user romaf3
Washington
2 reviews
0 helpful votes
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October 4th, 2019
Verified purchase

I love my new Red outfit! Fabletics never fails me! I love their product and will continue to order.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Roma,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

XO,
Ivy

Thumbnail of user glenitam
Missouri
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

A little inconvenient with the auto-charge. It would be nice to have a reminder before it takes money out.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Glenita,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the charge. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user annb749
Florida
2 reviews
0 helpful votes
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March 1st, 2021
Verified purchase

They have very little to choose from and they are out of my size on most items I wish to purchase so therefore I have to skip months for purchases.

Date of experience: March 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ann,

We hear your frustration on how disappointed you are with our items' availability. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Bella

Thumbnail of user asherc12
Virginia
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

I love the shorts, but I ordered with the code to get one for free and only received one. Would like to know if I could receive my other pair

Date of experience: August 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Asher,

Thank you for your purchase. For assistance with further code checking, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user laurenk523
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I love fabletics clothing and the discounts I receive as a vip member! They have the best athletic clothes

Date of experience: July 1, 2022

Thumbnail of user bethp42
Kentucky
2 reviews
0 helpful votes
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March 1st, 2023
Verified purchase

I love everything I've purchased! Great value and quality products! I appreciate the convenience of the app as well!

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Beth,

We are glad that everything worked out for you. We here at Fabletics do our best to provide great products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

Best,
Allison

Thumbnail of user huntero27
Indiana
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Shipped my order to wrong place
I had to network to receive the shipment
They returned my order to sender FOR NO REASON
They re-sent me 3 of my 4 items
Still waiting on the 4th. Absolute nightmare

Date of experience: June 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hunter,

Thank you for your feedback on our shipping. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user rajeevareddym
Texas
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Some of the clothes already ripped. Quality is not great

Date of experience: June 5, 2024

Thumbnail of user erins1041
California
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Great quality. Excellent customer service in store

Date of experience: June 5, 2024

Thumbnail of user brianb4824
Wisconsin
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

"Everything" is often on sale but it never includes scrubs. Frustrating

Date of experience: June 5, 2024

Sitejabber for Business

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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