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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user mom270
Colorado
1 review
0 helpful votes
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December 16th, 2022

Fabletics is a ripoff -- i've been paying to be a member and when I wanted to use my credits, I had to pay an additional sales tax - i could buy this clothing on amazon - such a WASTE!

Service
Value
Shipping
Returns
Quality

Date of experience: December 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mo,

Thank you for taking the time to leave a review and your feedback about the sales tax is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user amberh838
Missouri
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Great quality, style and service. Have been a customer for years and their service and style keep getting better!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user lisad2241
Texas
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

There's supposedly a place where you can go and skip the month but even though you skip the month they charge you for the month.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thank you for your review. We are sad to hear that you are not happy with our skipping the onth. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

Thumbnail of user ewak6
Illinois
1 review
0 helpful votes
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September 15th, 2019
Verified purchase

Always cool I love it Nice color nice texture good to wash it. It's my favorite leggings. I can wait by again and again and again

Date of experience: September 12, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Ewa,

Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!

XO,
Ivy

Thumbnail of user valeries865
Canada
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Loving the fabletics products! They are as described, the fit is amazing and the fabrics are strong and durable.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Valerie,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

Thumbnail of user kennethn198
Massachusetts
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Products are lacking. Same products, different color. Can't own the same shorts in 5 different colors

Date of experience: October 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kenneth,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user helene749
North Carolina
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I love the quality of the clothing and the colors!
I have been happy with each piece of clothing I have ordered. Thank you!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Helen,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user stefanier70
Colorado
0 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

Love the styles and comfort!
Many to choose from!
Love being able to go to the mall and shop!
Love the sales

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stefanie,

We're glad you enjoy our unique styles! We are glad you are enjoying our promos! Thank you so much for loving our brand! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user kassandras20
New Mexico
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

They kind of make the subscription tricky to get rid of. Make sure to double check subscription details.

Products used:
Bottoms

Service
Value
Shipping
Returns
Quality

Date of experience: April 17, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Kassandra,

Thank you for writing a review! We would love to assist you further with the concern you had with the VIP membership. A representative from our Member Services Team will email you within 48 hours.

Best,
Dean

Thumbnail of user winstonh57
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I was disappointed with the communication with my order. I was initially given a date, the delivery date was changed a further three time.

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Winston,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with your order. Our Member Services Team will email you right away!

Best,
Dean

Thumbnail of user marias2604
VE
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

It is hard to understand the Terms of the sale or the membership. Also the membership was kind of a disappointment.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maria,

Thank you for taking the time to leave a review. Your feedback about our promos and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user almap26
California
1 review
1 helpful vote
  • Send Message
July 5th, 2019
Verified purchase

I sent an email informing I never got my package. And I never received an answer. And still do not have my package

Date of experience: July 2, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Alma,

Thank you for taking the time leaving us a review and feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via email.

Best,
Ivy

Thumbnail of user candicem102
California
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

Absolutely love the material, the fit, the pockets, the look & have had excellent customer service experiences.

Date of experience: December 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Candice,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

XO,
Ivy

Thumbnail of user dustyw34
West Virginia
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

Great Prices. Fast shipping. Different colors and styles which I like.

Date of experience: June 1, 2024

Thumbnail of user josepht1219
Texas
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Great shorts 10/10 these shorts are the greatest length and best I could ask for and are great for everything.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user amandan263
Indiana
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

I love fabletics. The quality of fabric is amazing. The speed of delivery is nice. Sometimes the price is scary.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Amanda,

Thank you for showing us some love! We strive hard to make sure we ship your orders as soon as possible! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!

Best,
Nelle

Thumbnail of user andrewh1905
Michigan
2 reviews
0 helpful votes
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December 1st, 2022
Verified purchase

The quality and fit of the clothing is excellent! The easy of ordering and the return service are exceptional.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user kf251
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I loved all the clothes I bought. Everything was good and the quality was good. The size I bought was also good.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karla,

We're so glad that everything worked out for you. We here at Fabletics try our best to provide the best service to our members. Hope to hear more from you in the future!

Best,

Mary

Thumbnail of user laurenk627
Ohio
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The store employees are the best! The products are great quality and style! I love all the looks and the fit is great!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lauren,

Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user chiaral10
New York
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

It was easy to sign up, easy to buy, easy to forget that I needed to cancel, but in the end easy to cancel too

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Chiara,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user mayraw8
Illinois
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Overall a great experience! The store was clean, the staff was attentive and the product was in stock.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mayra,

Thanks for leaving us such a great review! We are thrilled to know that you love our products and services. We put member experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Have a great day!

Best,
Dean

Thumbnail of user jessicab2799
Florida
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Awesome as Always. Love love love it…. I don't love that I'm forced to put 50 characters to save this.

Tip for consumers:
None

Products used:
All

Service
Value
Shipping
Returns
Quality

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jessica,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user joya244
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I ordered a pair of pink shorts and a pair of turquoise pants; received pink shorts and turquoise shorts.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joy,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user dorinak4
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I love the leggings and the bras material. It's very comfortable and I love the colors and the different styles of the clothes.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dorina,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user amyc2693
Alabama
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I shopped in person at the Birmingham Summit store and ordered online. Both experiences were fantastic.

Date of experience: December 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Amy,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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