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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

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Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user lauriew242
Maryland
2 reviews
1 helpful vote
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September 12th, 2024
Verified purchase

I don't have luck with the bras fitting me well because of my proportions but the leggings are my fav of all time. The fit is great, the quality is awesome, and they are easy to care for. I'm still wearing an original pair of Powerholds from 2018 and they look brand new.

Date of experience: September 2, 2024

Thumbnail of user yvettel179
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I think the products are OK. I started my membership with Fabletics May 2020. The products were great and the price for the 3 piece outfits, at the time was phenomenal. It was a no brainer to purchase monthly with my credit and then spend a little extra to get more items. But then the prices went up... Way up! And some of my older pieces started to loose the elasticity around the waist band so I had to start to constantly pull the waist up on some of the leggings. So I switched to purchasing jogging pants instead. To add to this, the quality and sizing on different items has become hit or miss. There's no longer any consistency. And now that the price is so high, I'm only getting 1 item instead of 2-3 for my monthly credits, which is the equivalent to shopping full price with the supposed appearance of a discount. It's just no longer worth it and I no longer love Fabletics as a brand like I did when I started over 4 years ago.

Date of experience: August 1, 2024

Thumbnail of user annetteh527
South Carolina
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

YOU never told anyone about a membership or subscription! Then the next month you magically deducted the amount from my account. Ridiculous! To your credit only to threaten the BBB but once and you deducted it and stopped the subscription. Clothes are great! However will never place another order.

Date of experience: September 5, 2024

Thumbnail of user cindym2168
Pennsylvania
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Had no idea one purchase would automatically sign me up for a membership that cost $60 a month. And when I called to inquire, I was told yes, it was in "fine print" when I placed the order. Admitting it was in "fine print" tells me they know this is a sneaky practice. I called my bank to dispute the charge and got my money back.

Date of experience: August 1, 2024

Thumbnail of user lauraj1736
Texas
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

As a personal trainer and cycle instructor at Trufusion in San Antonio I need my fits to be consistently comfortable and super cute. I get that here with Fabletics. Very satisfied and loyal customer. LoLo

Date of experience: August 1, 2024

Thumbnail of user josephm4942
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I know i was buying on a whim and purchasing without reading but i have experienced multiple confusions ordering and receiving my products... very misleading IMO. I will not be ordering again without deep thought i feel ripped off by the products and pricing received. So i will just but elsewhere.

Date of experience: September 2, 2024

Thumbnail of user arizor
Arizona
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have been trying to do an exchange for the longest time now. Every time I have gone into the store, they don't have the style or size I'm looking for. Neither online or in store. A waste of my gas and time to check each time. Kind of makes this membership useless.

Date of experience: August 1, 2024

Thumbnail of user ednab258
Florida
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

El material de los leguis cambio a muy mala calidad...ya están motosos parecen viejos...me decepcionó

Date of experience: January 4, 2025

Thumbnail of user monalisat5
Kentucky
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

This was my first order with Fabletics. I've been to the store before and bought pants and bras. Online I decided to get a few bras, a swimsuit and I wanted to try the scrub pants. The bras fit really well. The swimsuit fits well. It came in a good time as well. The scrubs were a great fabric but they did not fit well. They were too tight at the waist and uncomfortable to move. I returned them and got the new pair of pants. They unfortunately were too long. The scrub pants had to be returned again. When I got a new pair, they were a larger size and petite. They fit a bit better in the waist but now are a bit too expansive. I can't return them again now but I know for next time when it comes to the scrub pants.

Date of experience: September 4, 2024

Thumbnail of user ashleyb2411
Florida
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I find it very difficult to skip a month. The pop up window only says to get credit now. When I finally find where it says to skip it doesn't confirm that I'm actually skipping a month. It says if you skip you will miss out.

Date of experience: September 5, 2024

Thumbnail of user elizabeths4162
Missouri
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I like Fabletics but find that the member credit system does not make sense. Sometimes the Clothes it's fabletics are less expensive if paid for without member credits. I find that frustrating. If a member credit is 59.95, but something is on sale for 23 or 1 member credit, that seems like members with credits are being taken advantage of.

Date of experience: September 2, 2024

Thumbnail of user elizabethb3859
Oklahoma
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

It would be more convenient if I could cancel without calling. I like the products but do not need athletic wear frequently enough for a monthly subscription. I'd prefer to be able to put my account on hold for more than a month or to be able to cancel through the app.

Date of experience: September 1, 2024

Thumbnail of user allisonh494
Arizona
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I ordered quite a few items and upon adding items to my shopping cart the prices would be one price but then would change when I added additional items. Shorts were supposed to be $10 but only one pair stated that price and the others went to 13.99. Same with pants. Frustrating

Date of experience: September 1, 2024

Thumbnail of user phyllisl306
Tennessee
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I ordered 3 items in July. Then called in August and had to cancel and reorder and now am still waiting for my order. It makes me not want to order from Fabletics if I have to wait 2 months for merchandise that I paid for months ago!

Date of experience: September 2, 2024

Thumbnail of user annad1447
Pennsylvania
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I placed an order during a sale to try Fabletics for the first time. I waited a while for the order, it was never received then I got an email saying my return was complete. I never got the items in the first place. Customer service could offer no help on a reshipment. I said to cancel the membership and was held up for at least 20 minutes back and forth with the rep on all these deals she could offer. I kept declining as I didn't get to try the merchandise why would I subscribe? It was super annoying. I will also be making sure the membership fees are removed. I have a feeling they are shady.

Date of experience: September 1, 2024

Thumbnail of user patricks3235
New Jersey
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

The majority of the pants are too short. After one wash they shrink!

Date of experience: November 1, 2024

Thumbnail of user genek230
Utah
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've liked the clothing I have received but the associated monthly fee for VIP service is really a bother. It is what it is I guess and we will see how long I last with it.

Date of experience: October 1, 2024

Thumbnail of user denniss1956
Oklahoma
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I subscribed to fabletics because as a Healthcare professional most of my clothes are scrubs or scrub related. While they are very comfy they are not very fashionable. Fabletics has added a much needed boost to my wardrobe and my wife loves it!

Date of experience: September 2, 2024

Thumbnail of user adamy498
Kentucky
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The material is cheap and rips super easy. Mine broke by simply tying the strings which aren't even matched up correctly and leave you feeling like they aren't secure. They are cheap shorts and I won't be buying them again.

Date of experience: August 1, 2024

Thumbnail of user donaldm2107
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I've tried Fabletics twice now, and both times was blindsided by a membership fee.
The first occasion was probably due to my not understanding the business model. The second occasion occurred because I was promised in the solicitation that there was no membership required.
(Both charges were ultimately reversed)?

Date of experience: August 1, 2024

Thumbnail of user nadeneh9
Utah
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

I love Fabletics leggings. The quality is top notch!

Date of experience: November 2, 2024

Thumbnail of user yairac1
Florida
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

The only complain I have is that it takes too long to ship and delivery your order.

Date of experience: November 2, 2024

Thumbnail of user susanm9078
Texas
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Great service always on time with shipping and clothes are made very well love the fit

Date of experience: November 2, 2024

Thumbnail of user alanf1412
New York
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Material used is made out of poor quality. I would not buy anymore

Date of experience: November 2, 2024

Thumbnail of user desireeb230
Washington
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

The scrubs run super small.and I think it's a bit of a rip off that you pay a $60 membership but you can then only spend so much of that online. I was only able to get one set of scrubs $20 yet I paid my membership.

Date of experience: September 2, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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