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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

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Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user angelas3487
Oklahoma
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Your add says the scrub set is $19. I saw them everywhere, I ordered and then go a suprise extra charge of $60! Absolutely ridiculous

Date of experience: October 2, 2024

Thumbnail of user geoffreyb145
Florida
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

I have successfully purchased an entire wardrobe of Fabletics pants & shorts which I truly enjoy [in the store and via the app] nevertheless to have to constantly SKIP singular months at a time is...very frustrating. One month where I SKIPPED properly, I was still charged and had to jump through hoops to get the fee refunded. While I would prefer not to cancel my subscription as I do really enjoy their products, it is always on my mind - do I just cancel and forget about Fabletics projects altogether or keep the subscription and struggle with the monthly process.

Additionally, when I initially signed up for the VIP program it was never explained you only get the major discount the 1st time you shop. I would have purchased more

Date of experience: August 1, 2024

Thumbnail of user scotth3048
Michigan
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

It took over a month for my order to be delivered to California. I don't live in California. The tracking said it was delivered to my home address. It was delivered back to a port or something in CA.

I'm reaching out to customer service.

Date of experience: September 1, 2024

Thumbnail of user caseym453
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I absolutely love the running shorts I bought! However, they were very pricy since I didn't want to "sign my life away" to the membership. If the cancellation process was very clear and/or a feature to pause the monthly payments then it would be a great way to get some great shorts for running!

Date of experience: August 1, 2024

Thumbnail of user jamesm10831
Massachusetts
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The monthly membership fee is expensive.
There is no reminder or warning monthly, reminding you to actively skip the month or get charged.
The process to skip the month is not straightforward.
The process is geared around you forgetting to skip our not skipping correctly
Thank God my family like their leggings.

Date of experience: September 1, 2024

Thumbnail of user dianned327
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The ripstop pants are awesome. I've gotten so many compliments.
I have even dressed them up and no one thought I was wearing workout gear!
LOVE

Date of experience: October 1, 2024

Thumbnail of user thomash1489
Vermont
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

I'm older and I'm not sure if the membership is right for me. There are only so many dress pants I can buy.

Date of experience: October 1, 2024

Thumbnail of user sullivand21
Oklahoma
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I wish you all would stock more! I've been waiting months for the correct size and it has not gone in stock yet.

Date of experience: October 1, 2024

Thumbnail of user christ2092
Connecticut
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've purchased multiple things from Fabletics at this point. Usually takes 3 to 4 weeks to get my deliveries, which is pretty sad.

Date of experience: October 1, 2024

Thumbnail of user mp811
Nebraska
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

How the VIP system works is a little confusing. That may be on purpose as a business model, but it comes off sketchy.

Date of experience: October 1, 2024

Thumbnail of user jennifert2710
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I am very happy with my supportive sports bra and fabulous/comfy pants. All of my fabletics items wash well without shrinkage or color fading.

Date of experience: October 1, 2024

Thumbnail of user margarertb
Michigan
2 reviews
2 helpful votes
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October 11th, 2024
Verified purchase

Experience was always positive. My two complaints are it takes too long to get my order and the return process is not user friendly.

Date of experience: October 1, 2024

Thumbnail of user terres5
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Quality, fashionable gear. I have a lot of it. But the monthly requirement to shop or skip the month is just annoying.

Date of experience: October 1, 2024

Thumbnail of user elizabetha2321
North Carolina
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

We ordered 3 pairs of "The Only Pant" in the classic fit. Only 1 pair fit. The other two had issues with the pant length. They were supposed to have a 34" inseam. The first pair the legs were two different lengths one 33" and one 34".
The second pair had two different lengths as well, one 32 1/2" and the other 33".

We then tried to order the same pants in a slim fit, again a 34" inseam, but the pants were 33" inseam.

We are very happy with the one pair we got but disappointed we can't get more.

Date of experience: August 2, 2024

Thumbnail of user jessicay846
Virginia
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

The clothes are high quality and I have never had an issue with items not holding up through workouts and even marathons.

Date of experience: October 1, 2024

Thumbnail of user lisaj2439
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

This site is one of the biggest scams, where they charge you monthly and then make you pay $60 for a cheap pair of pants to get your money back.

Date of experience: October 1, 2024

Thumbnail of user shawnc908
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Great products that fit perfectly! Only problem is it seems like you are out of stock on products I generally purchase.

Date of experience: October 1, 2024

Thumbnail of user annas2411
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love absolutely everything from fabletics! I have socks, bras underwear leggings tank tops. And you can't beat being a member!

Date of experience: October 1, 2024

Thumbnail of user erinnh17
Alaska
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The search experience was extremely frustrating! Using search filters, brought up items that were not actually available. When I finally found what I was looking for, the items were not actually available.

Date of experience: September 1, 2024

Thumbnail of user trevorb398
Washington
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The quality of the clothing is very good, but that is not able to overcome the egregiously long time it took to deliver and that the package appeared to disappear into the ether for weeks & weeks without update.

Date of experience: September 4, 2024

Thumbnail of user beckym617
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Plus size items sell out almost immediately to the point being a member has next to no worth for me.

Date of experience: October 1, 2024

Thumbnail of user anshanyk
Washington
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Always buy for the fit and the fact there are pockets. Makes me look slimy and I can hide my phone and money in the pockets! Bras are always comfy and sexy looking and feels HotMama. The BEST clothes for lounging and working out! 😍

Date of experience: September 4, 2024

Thumbnail of user vicianav
Illinois
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Always great service! Everyone ( employees) Always goes above and beyond to make sure we found what we were looking for while making sure we're happy. Will always drive the extra miles for great customer service, never left the Old Orchard store unhappy or disappointed ALWAYS a great experience.

Date of experience: August 4, 2024

Thumbnail of user joshm1035
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Fabletics has great quality clothing and pretty quick shipping. I have a huge drawer full of their shorts in every color imaginable and my closet is full of Fabletics shirts. I highly recommend their activewear.

Date of experience: August 1, 2024

Thumbnail of user katiec838
Arkansas
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

I made a very large order. When items were shipped and delivered it was a completely wrong order. I order 14 items and received a package with one item (of which I didn't even order.) I contacted customer service to try to re-order the items that I actually ordered. Customer service was less than ideal. Half of my items that I ordered were sold out so I didn't even receive them. POOOOOOR customer service.

Service
Value
Shipping
Returns
Quality

Date of experience: August 2, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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