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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user alexp678
California
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

Super comfy well worth it! Everything was true to size

Date of experience: June 5, 2024

Thumbnail of user karal124
Pennsylvania
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

I have been buying fabletics for 9 years or more now and I have had nothing but pleasant experiences!

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kara,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user lauraf1253
Illinois
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Every time I go to look for leggings my size is NEVER there. Not ever. It becomes frustrating to shop when I can never find anything.

Date of experience: July 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

Thank you for taking the time to provide a review. Your feedback on the selections is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.

Best,
Clark

Thumbnail of user juliam769
Colorado
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

When I go into the Cherry Creek store in Denver, You don't have much of a selection in sizes S or M. It is better to shop online for selection.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Julia,

Thank you for providing feedback regarding the sizes available in our store! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user shelbiej
Georgia
1 review
2 helpful votes
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January 15th, 2020

I purchased over 250$ in merchandise on the fabletics website, the shipping time/manner of everything is simmilar to any other online store (except maybe a little slower).
A couple days after my order fabletics charged my bank the 49$ member fee (I was not expecting this charge). The only way you can cancel your membership is to call their phone number and wait on hold or to use their online chat and hold until the next available representative (this alone seems pretty scammy) every website I ever used will let you cancel a membership online without going through all of these hoops that fabletics expects you to go through and while you are trying to cancel they try to talk you into keepong it with all these "promo codes and special offers" it took me saying "cancel my membership " five times for them to stop responding with reasons on why I should keep it, then it just said "chat disconnected". UNBELIEVABLE. SO I guess I am stuck being a VIP on this $#*!ty website until I can finally get them to cancel it. Do not waste your time, no "deal" is worth this amount of hassle. SAVE YOUR MONEY.

Date of experience: January 12, 2020

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Shelbie,

We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Thumbnail of user jamesg5420
Illinois
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

A great value, great selection and options in every style

Date of experience: June 4, 2024

Thumbnail of user chelanf
Canada
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I will wear power hold leggings forever. Please never stop making them. We need more colour options for the specific power hold leggings

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chelan,

Thank you for taking the time to write a review! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a great day!

Best regards,
Chad

Thumbnail of user christinaf556
District of Columbia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Over the years I have been satisfied with the quality and variety of outfits. The customer service is also very kind and helpful.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christina,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user kristino22
New Jersey
1 review
0 helpful votes
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November 4th, 2019
Verified purchase

Great quality - fabric is thick and feels great on. Perfect fit all the time. And such cute styles... I especially love the camo!

Date of experience: November 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Kristin,

The team here at Fabletics is thrilled to hear such good feedback, and we’re proud to be one of the best sources of shoes and clothes!

XO,
Dean

Thumbnail of user darrenb606
Illinois
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

The clothes they offer are somewhat decent. But all the added fees, the shipping is slow and terrible. VIP membership is a scam

Service
Value
Shipping
Returns
Quality

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Darren,

Thank you for sharing your experience with shipping on our products and the VIP membership. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Mary

Thumbnail of user jackiee184
Maryland
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I love all my fabletics looks. I did recently return shorts that were far too short and the return was simple and easy.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Jackie,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user alexm1957
Arkansas
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Go got some shorts and boxers and they were both really tight and the stitching was in all the wrong places. Very uncomfortable.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alex,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user robertah258
California
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Ive enjoyed being a customer of Fabletics! They are the only brand of leggings I wear! I recommend them to everyone I know!

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Roberta,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user jenniferv1157
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Always happy with my purchase from Fabletics! So comfortable and the prices are great! I feel super confident whenever I wear my Fabletics

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Thumbnail of user annw1079
Tennessee
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I love my light weight jacket I wear it all the time. It's a little big but I feel it's true to size.

Date of experience: April 1, 2023

Thumbnail of user enerele
Pennsylvania
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

2 time my order is missing. And take my money for vip member. But i cancel it you guys return my half money

Date of experience: June 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Enerel,

We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order and with our customer service. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.

Best,
Chad

Thumbnail of user emmaleev
Iowa
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Love that I can redeem my credits when wanted and I can save money while being a member. Awesome clothing and great price!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emmalee,

Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user johnnyc423
Nevada
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I have always had a great experience when I go into Fabletics the customer service is absolutely the best. And I appreciate that.

Date of experience: September 1, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello Johnny,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user ashleyl910
Georgia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I'm been a member for a while. I love how when I need to skip months, I can! It's such an easy process!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

We are glad you are enjoying our VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user jr869
Illinois
1 review
0 helpful votes
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November 27th, 2022

It's insane what they originally price these items at. These items are like shein quality and i hate the logos. I was disappointed

Date of experience: November 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ross,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user barbarad2031
Michigan
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The clothes are made well and fit well. The only problem I have find is they sell out of items and sizes fast.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

It is with great regret that we received your feedback regarding the options we have. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user caitlynh57
New Jersey
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I really like the two pairs of pants I ordered from Fabletics. They are SO comfortable! I will be ordering from them again.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Caitlyn,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user elliec17
GB
1 review
18 helpful votes
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April 17th, 2016

I didn't even know i signed up for 'vip account' and they charged me £44 a month for nothing! Such a joke.

Horrified

Date of experience: April 17, 2016

Thumbnail of user dorothys977
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Ordered items for an upcoming trip and still waiting trip came and went. I no longer need them will probably just return them.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dorothy,

Thanks for sending your review! Your feedback about our shipping process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user jenniferl3218
Japan
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Nothing is sized correctly from socks and shoes to athletic wear and difficult to return so just keeping and will resale or gift

Products used:
None

Service
Shipping
Returns
Quality

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jennifer,

We regretfully note that we received your feedback regarding the sizes of our products. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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