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Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Never got my order, but had to pay for it. Don't want to continue, but unable to cancel. Terrible company with questionable ethics, in my mind.
Date of experience: April 1, 2023
We are very pleased with the selection and value of the clothes we bought. The member credit program has worked out very well for us!
Date of experience: January 1, 2024
I just want to buy pants. And their pants are absolutely amazing. Wear them most days.
But I don't want a $50 a month subscription to do it. Awful.
Date of experience: January 2, 2023
Hello William,
Thank you for sharing your experience with our products and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The products are not so great or inexpensive to command a restocking fee. They should be happy customers are willing to give their products a try.
Date of experience: September 27, 2015
I received my shipment earlier than anticipated and the feel and fit of the items are spot on. I will be purchasing more in the future.
Date of experience: July 1, 2019
Hello Teresa,
Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!
XO,
Ivy
My granddaughters enjoy wearing the clothing I purchased for them. At times I struggled with the SKIP THE MONTH feature because I had no need to purchase every month.
Date of experience: March 4, 2023
Hello Rhonda,
We are glad you are enjoying our products! Your feedback about the VIP membership and 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Fabletics doesn't have enough stock of the styles I like I want to purchase but medium and small in those styles seem to always be out of stock. Boo!
Date of experience: March 4, 2023
Hello Melody,
Thank you so much for loving our brand! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Love the things I got! The puffer scarf is so handy'! Always satisfied with the clothes I get...and especially when there is a sale! Supreme Quality!
Date of experience: February 4, 2023
Hello Marianne,
We are glad you are enjoying our promos! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The clothing fits well and is great quality. They will last me for a long time. The colors are great too and I love the bundles/combos
Date of experience: August 17, 2022
Hello Amber,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Great site. No problem finding what I need. Sometimes I have to go on a bit of a hunt to skip the payment for the month.
Date of experience: October 1, 2022
Hello Pamela,
Thank you for taking the time to share your positive feedback with our products and the website! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
I love fabletics! So glad I jumped on this opportunity. I love that the clothes are affordable, and I'm really finding things that work for me.
Date of experience: June 1, 2022
Hello Elizabeth,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I love everything I've ever bought good quality love the sale items
Date of experience: June 2, 2024
Super Comfortable! Great for warm days, keeps you nice and cool! Highly recommend!
Date of experience: June 4, 2024
I love all my Fabletics leggings and I'd live in them but they roll down on me so I'm tugging them up all day.
Date of experience: January 1, 2023
Hello Kimberly,
We appreciate the feedback you shared regarding your order. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
First of all, any company that doesn't allow you to cancel a membership conveniently online should set off red flags. Their goal is to have people forget that they have memberships and be continuously charged. Not exactly confidence in their products... Then, when you DO call, you are forwarded to India (IF the line even connects). I don't usually mind talking to someone who speaks English as a second language, but either they actually don't understand what you are saying or they are purposely giving you the run-around whenever you talk to them.
I had a Fabletics membership for about a year with no problems. However, when I became pregnant, I called to cancel my membership (which you MUST do, no way to cancel online) because they don't have a maternity line, so I can't wear the products anymore.
I called to cancel. They said it was done.
NO... one month later, I get a charge for $49.95. I call back, they said they don't do refunds, sorry for the confusion. They'd cancel my membership now... WHAT?! So you mistakenly canceled the wrong email address and now I have to pay for it!? I argued for a while, and ended up in tears because this conversation was going nowhere and the person on the phone was so unhelpful. FINALLY, he said he would put in for a refund.
A month goes by, still no refund. At least the account is actually canceled now, though. I call back, and they say they don't do refunds. EXCUSE ME! I've already had this conversation! They said they would give me a refund because it was THEIR mistake for not canceling my membership when I called the first time! You can't charge someone after they cancel their membership. If it was worth it, I would actually be within my rights to bring it to court. They record all conversations, so I know the proof is there. After more arguing, she said she'd give me a refund. Should go through within 3-5 business days. This is where I am now... we will see if they're lying again.
If I don't get a refund this next time, I will spend all my time bashing them to every person I know, every person in my yoga classes, and every review sight that I can find. This is ridiculous. I'm sorry, but I hold grudges.
Date of experience: April 22, 2019
Hello Rachel,
First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.
Best,
Ivy
As always, fabletics delivers the best quality items and experience
Date of experience: June 4, 2024
I have been trying to intake an exchange for weeks. None of the contact information works.
Date of experience: June 4, 2024
Love the variety! Fabletics offers great and colors to select from.
Date of experience: June 4, 2024
I feel the comfort of my shorts every time I wear them, love the fit.
Date of experience: June 3, 2024
I hate this company, always stealing money from customer's🖕🏻
Date of experience: June 4, 2024
I will never buy another product from them. Screwed me over.
Date of experience: June 4, 2024
Not the best coverage for busty girls...,.,,,,,.,,,,,.,...,
Date of experience: June 4, 2024
Wish I could combine stuff to use a member credit. I don't want to buy a set outfit.
Date of experience: June 3, 2024
Love these running shorts. I've never purchased a pair with the leggings under the lose shorts. So comfortable!
Date of experience: July 4, 2021
Hi Carol,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Cathy
The shorts are amazing and comfortable. The only little problem I had was shipping, but it was okay.
Date of experience: August 1, 2022
Hello Cody,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Kirby,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia