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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user angiea208
Arizona
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

It was so easy to sign up and order a pair of leggings. I was so happy when I got them, I absolutely love them!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Angie,

We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Tina

Thumbnail of user crystala303
Tennessee
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I love all the products that I have tried so far from Fabletics. I love the leggings and shorts especially the pockets for my phone!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Crystal,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!

Best,
Zeth

Thumbnail of user harisk17
New York
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I got the 2 for $24 shorts and quit the membership or whatever afterwards. The shorts are actually pretty nice and i like wearing them.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Haris,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user eeb4
Virginia
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

The process, monthly fee, putting on hold, returns. Too much

Date of experience: June 2, 2024

Thumbnail of user brittanys1019
New Hampshire
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

I never received anything even after reaching out multiple times to customer service

Date of experience: June 2, 2024

Thumbnail of user anandk93
California
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Very comfortable clothing. Fits great and an awesome variety of products with colors/designs

Date of experience: June 2, 2024

Thumbnail of user dianec1241
New York
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

The fabric on these short is different than the fabric of the legging I always buy, it is not as soft but compressing the same.

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Diane,

Thank you! Your awesome review made us happy. We strive to provide stylish, affordable items for our valued members like you!

Best,
Nelle

Thumbnail of user chelseaw39
West Virginia
1 review
1 helpful vote
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March 23rd, 2018
Verified purchase

I really enjoy ordering my workout outfits from fabletics. I have loved all of the leggings I have ordered.

Date of experience: March 21, 2018

Thumbnail of user debrac1367
Arizona
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I was disappointed with my purchase. I had higher expectations. The packaging was cheap. The items were too small.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debra,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user marilynb45
California
1 review
6 helpful votes
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August 22nd, 2016

The quality is cheap, the service is questionable, and they do not even hire American Citizens. They outsource everything.

Date of experience: August 22, 2016

Thumbnail of user jennaa35
Pennsylvania
1 review
0 helpful votes
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November 4th, 2019
Verified purchase

I buy a bunch of the clothes on clearance. Sales are great prices, especially for the quality of clothes.

Date of experience: November 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Jenna,

Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you!

XO,

Daniel

Thumbnail of user evelynq125
Massachusetts
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

All the clothes I have ordered have been excellent quality, fits great and love all the styles. Thank you

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Evelyn,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user jasonm2845
Kentucky
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Did not realize this was for a subscription for other offers and membership fees. Very unhappy and cancelled subscription.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jason,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user elianep9
Massachusetts
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I like a lot the material, but the pant keep going down, I got two different sizes, but both do the same.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eliane,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user josetteb28
Florida
2 reviews
1 helpful vote
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December 1st, 2021
Verified purchase

I have been so surprised and satisfied with the quality of the clothes. They are so unique and stylish!

Service
Value
Shipping
Quality

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Josette,

Awesome! We are happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Nelle

Thumbnail of user yamileeb
New York
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

I haven't been disappointed yet. I love all my cute stuff. The quality is great, the fit is perfect.

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Yamilee,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user tracyl900
Arkansas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Not good. Purchase was not what I thought it would be and a monthly membership is not what I wanted so I am no longer a customer

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Tracy,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and VIP membership. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user bradr663
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I was very surprised at the quality of the clothes I received based on the prices I paid. Redoing my wardrobe now!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Brad,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Tina

Thumbnail of user carola1493
Texas
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I love the fit and fabric. I was on subscription plan and was pleasantly served. I will join again in near future.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Helloo Carol,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user ivys53
Texas
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

Great product with lots of choices and styles delivered to your door with easy returns and access to exchanges

Date of experience: May 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ivy,

Thank you for sharing your positive feedback! We are happy to hear that you're satisfied with our products and services! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user rebeccah1623
Illinois
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

The person who helped me was great and was able to check online and give me some good recommendations

Date of experience: April 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rebecca,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!

Best,
Mary

Thumbnail of user jaredr155
California
1 review
0 helpful votes
  • Send Message
September 3rd, 2022
Verified purchase

Fabletics is just a scam to get you to sign up for a "subscription service" for over-priced Chinese-made clothing.

Date of experience: September 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jared,

Thank you for sharing your experience with our products and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user carment186
California
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Every time I've ordered never had any complaints with my order with my delivery with anything great service always

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carmen,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user brookes360
South Carolina
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I loved the shorts I bought-but the website needs more security. Someone hacked into my account and purchased items on the website.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brooke,

Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user melissar150
California
1 review
0 helpful votes
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March 22nd, 2018
Verified purchase

Love my fabletics. The power hold are the best fitting for boot amp workout I do. I love all the colors and the bras are good too

Date of experience: March 20, 2018

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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