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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user christieg86
Texas
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Always a great experience. Great products, always a sale, easy website to navigate, great customer service.

Date of experience: April 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christie,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user eyerusalemy1
Illinois
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

The colored hoodies and sweatpants are horrible quality. It ruined other cloth when i washed it. The color wears off immediately after one wash.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eyerusalem,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user crystalr496
Maryland
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I love the styles and the quality of the fabrics, compression of the leggings are awesome I love Fabletics!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Crystal,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Tina

Thumbnail of user andreww1622
Mississippi
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Not all clothes that are good quality have to be soooo expensive. Fabeltics does a great job of bringing quality at a fair price.

Date of experience: May 26, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Andrew,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user isabelc187
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I ordered 2 leggings and they are amazin! Super confortable and soft! One of the was white and it is not translucent at all!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Isabel,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user jessican627
California
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Everything from the collection to the quality of the clothes to the customer service is oriented to be of value to the customer.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jessica,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user benuac
Rhode Island
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I got a hoodie a year ago. Loved it. Now quality of your products have gone down. I do not think I will shop anymore there.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Benua,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further with your membership concerns.

Best,
Zeth

Thumbnail of user kristinh167
New Jersey
1 review
1 helpful vote
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August 4th, 2020
Verified purchase

Always love Fabletics. The clothes have the best quality. I only wish I could order more, but then my bank acct would have nothing in them.

Date of experience: August 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Kristin,

Thank you for showing us some love! We are happy to hear that you are satisfied with our products and services! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user elizabethm3693
Texas
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

I liked the leggings, but I work out in loose tank tops. Fanletics does not have tanks. I don't wear just. Job bra or tight tank.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Elizabeth,

Thank you so much for loving our brand! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user kellyh1320
Florida
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I had to do an online return to the storw. My associate was so incredibly helpful. No. Matter what i choose i know its high quality

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kelly,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user jenr206
Pennsylvania
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I purchased the high waisted pants and they don't stay up. I was very disappointed with that. Oh did I mention I bought 4 pairs! Ugh!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jen,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user amyg634
North Carolina
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I bought my products in store. The employees were very courteous and went out of their way to help me find a size l

Date of experience: October 1, 2020

Thumbnail of user jenniferr263
Florida
1 review
0 helpful votes
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March 23rd, 2018
Verified purchase

I've enjoyed all items ordered from Fabletics. I have not been disappointed and the choices are great.

Date of experience: March 21, 2018

Thumbnail of user adamb1682
Illinois
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Not gonna lie, my favorite brand now as a college athlete! Most comfortable and athletic products I've ever had. I would wear anything from fabletics

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adam,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user christenm10
Massachusetts
1 review
0 helpful votes
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March 4th, 2020
Verified purchase

Very helpful! He was kind and understanding. Ok I'm just trying to make this 50 characters now. Thanks

Date of experience: March 4, 2020

Thumbnail of user annab1289
Georgia
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

The quality and style of their outfits are always great. I have bought workout gear for them since 2016

Date of experience: September 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anna,

Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!

Best,
Jane

Thumbnail of user kimberlyp204
Nevada
1 review
0 helpful votes
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November 4th, 2019
Verified purchase

The site doesn't play well on my iPhone. Navigation was choppy and pages didn't load or refresh appropriately.

Date of experience: November 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Kimberly,

Thank you for the feedback! We truly apologize for your experience! Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.

Best,
Jane

Thumbnail of user leighanneg5
Canada
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Best stuff ever! Fits all body types without any shaming, comfort, fit, styles and collections rock! Thank you Kate!

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leigh-Anne,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user gabrielc301
Illinois
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

My son and I are better people when donning these amazingly comfortable clothing items!

Thanks, Fabletics.

Service
Value
Shipping
Returns
Quality

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gabriel,

We are happy to know that you are satisfied with your purchase. Have a fabulous day!

Best,
Jane

Thumbnail of user christinem2554
Massachusetts
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I have found customer service to not be accessible if there is a question regarding my account or an order.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Thank you for your review. Our Member Services Team will contact you right away to address your concern.

Best,
Renz

Thumbnail of user josephg1965
Illinois
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Decent products, but bad marketing strategies automatically signing people up for VIP access of a whopping $54+. Not cool!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user yurim13
Texas
1 review
1 helpful vote
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July 27th, 2019
Verified purchase

Everything fits great! Love the materials. Leggings are very comfortable and maintain their shape even after several washes.

Date of experience: July 27, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Yuri,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

XO,
Ivy

Thumbnail of user nicoler1174
New York
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Any item I have purchased from fabletics has been ruined within 3 months of purchase. The quality is horrible

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicole,

We are sorry to hear if you are unhappy with the quality of our products. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user dolorest51
Texas
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Have not had issues since joining. Each purchase has been a great experience and the clothes fit perfectly

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dolores,

Thank you for the lovely feedback! We are happy that your items are a perfect fit! We are glad you are enjoying our products. Have a fabulous day!

Best,
Jane

Thumbnail of user christyw191
Kentucky
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Great experience, however when I try to participate in Black friday deals my sizes or items are sold out

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christy,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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