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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user griseldao1
Texas
1 review
0 helpful votes
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November 7th, 2019
Verified purchase

I love all their products! I've ordered almost everything! They're very comfortable, well fitted and true to size!

Date of experience: November 4, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Griselda,

We love to hear the great experience you have with the membership. We hope that continue to visit this site and shop with our latest trends and outfits.

XO,
Kobe

Thumbnail of user allegrat3
Hawaii
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Fabletics always has new styles available so my wardrobe never gets bored. Love all the holiday colors and outfits that keep launching.

Tip for consumers:
Check sizing reviews before ordering

Products used:
Sports bra, leggings, joggers, hoodie

Service
Value
Shipping
Returns
Quality

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Allegra,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user leahb403
Michigan
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I have loved just about everything I've ordered. Fashionable, functional, and comfortable. Highly recommend!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leah,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user janism157
Canada
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Love the things I have. Wish there were more classic styles for all ages and body types. Bit too young at times.

Date of experience: September 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janis,

Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our style selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Thumbnail of user debrag175
Indiana
2 reviews
0 helpful votes
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February 17th, 2019
Verified purchase

Easy ordering, great selection, many sizes available and ship quickly.
Plus new styles come out monthly too,

Date of experience: February 13, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Debra,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user mt53
GB
1 review
3 helpful votes
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June 22nd, 2015

Think this company know exactly what they are doing stuff is poor quality fell for the tapp special offer with add on cost

Date of experience: June 22, 2015

Thumbnail of user andrewg1333
Wisconsin
1 review
1 helpful vote
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December 2nd, 2021
Verified purchase

The shorts and shirt just don't feel right.
I was expecting comfort after having good luck with my first order.

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

We're sorry to know that you are dissatisfied with your item's fit. We will be contacting you within 24-48 hours to help you further.

Best,
Bella

Thumbnail of user freddiew59
Texas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Website very user friendly! I love how suggests continuously appear as you scroll through my favorite selections.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Freddie,

We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!

Best regards,
Chad

Thumbnail of user dalem523
Minnesota
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Watch out for the monthly fee they hide somewhere in your order. Really sleazy business model Fabletics!

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dale,

Thank you for your honest review. We appreciate the feedback you shared regarding our monthly payment. Our Member Services Team will contact you within 48 hours for further assistance.

Best,
Lia

Thumbnail of user corlettef
New Jersey
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

I like that you can cancel a monthly fee at any time without penalty, and still have an option of keeping your membership.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Corlette,

Thank you for your remarkable review of our VIP membership program! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!

Best,
Mary

Thumbnail of user mariolar2
Maryland
2 reviews
0 helpful votes
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February 18th, 2022
Verified purchase

Hi, I'm trying to log into my account but the page keeps frozen. I can't keep buying nor communicate with you. It's not a good customer policy.

Date of experience: February 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mariola,

Thank you for your review. We are sad to hear that you can't access your account. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

Thumbnail of user jessicag2130
Texas
2 reviews
0 helpful votes
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April 1st, 2023
Verified purchase

Every piece I get from Fabletics is on point. Excellent wear, soft fabrics and just the right amount of compression

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Jessica,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user lindat44
Colorado
1 review
9 helpful votes
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January 12th, 2015

Worst company ever! Took a recurring fee out of my bank account every month for $49.00. Will shop at Lulu from now on. Done!

Service
Value
Shipping
Returns
Quality

Date of experience: January 12, 2015

Thumbnail of user jennyc594
California
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

This was a wonderful shopping experience the site is very easy to navigate and use.
Thank you Fabletics!

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jenny,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It's a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user catherineb1254
Ohio
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

Everything I've bought has been super comfortable. The clothing always fits well and keeps its shape after washing. I love it all.

Date of experience: March 3, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Catherine,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user dawnw730
New Jersey
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Good quality products. Easy to use web site. Nice variety, too. My husband also enjoys the mens shirts and tanks.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dawn,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!  

Best,
Allison

Thumbnail of user cynthiac2208
Tennessee
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Love the items I receive from fabletics. They are comfortable whether I'm working out, cleaning house or just lounging around.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user peterv975
California
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Very good although i did not appreciate the price increase. It has deterred me from subscribing for most months

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Peter,

Thank you for providing feedback about your experience with the price we offer! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user ambard5
Florida
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Started this membership finding really cute workout outfits that stood out. Now its just a slight twist of the usual

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ambar,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user richardc3592
California
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Product is good, only disappointment was the waiting time from ordering to delivery which took more than a month.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Richard,

Thanks for sending your review! Your feedback about our delivery process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user jamesb7320
Illinois
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Initial Experience was very good. Unfortunately difficult to buy more merchandise without paying a high price

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

We appreciate the feedback you shared regarding the prices of the items we have. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user bh501
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

Quality is always great! I just wish there was flexibility with the monthly charge if not skipped for long term members.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bria,

Thank you for taking the time to leave a review. Your feedback about the VIP membership and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user daves1882
Texas
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I have placed 3 separate orders over the last month and all three were cancelled a few days later with no explanation as to why.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Dave,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the canceled orders. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user erynb12
Canada
2 reviews
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Quick shipping and good quality athletic wear. Fits true to size. Though the sports bras could be better.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eryn,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user lisag1227
Arizona
2 reviews
0 helpful votes
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January 2nd, 2023
Verified purchase

Recently I bought a pair of leggings and the outside seam is fraying! It was rather difficult to navigate your customer service!

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

It is with great regret that we received your feedback regarding the item that you've got. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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