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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user zandrac26
Arizona
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Overall experience is fast and easy. Do not miss out on quality clothing and scrubs

Date of experience: November 1, 2024

Thumbnail of user scottm3972
Maryland
1 review
0 helpful votes
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November 11th, 2024
Verified purchase
• Updated review

Wish it didn't take so long to get the product in. Love the clothing but.,,

Date of experience: November 1, 2024

Shirts
August 11th, 2024
Verified purchase
• Previous review

Great but it just takes to long to fevieve. The product themselves are exceptional.

Date of experience: August 1, 2024

Thumbnail of user tristant97
Alaska
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

The clothes and service are great! So far I'm very happy and will oder again

Date of experience: November 1, 2024

Thumbnail of user juliem3141
Indonesia
1 review
0 helpful votes
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September 15th, 2024
Verified purchase
• Updated review

I joined primarily for the scrubs. Jumpsuits are wonderful but you never have my size. Just very large sizes. Been several months since restocking M L Xl sizes.
I wrote a while ago and you said you restock popular items. Since you don't have these sizes I would think they'd be popular.

Date of experience: September 5, 2024

Scrub jumpsuit
June 13th, 2024
Verified purchase
• Previous review

I've been trying to order this in med or large for quite sometime now. Only available in xxl and above

Date of experience: June 3, 2024

Thumbnail of user jenniferl3771
Georgia
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Love the scrubs but I can only wear one color to work and sizes are always sold out and never restocked. Also limited edition colors sold out too fast for the monthly subscription order. By the time I opted to use a credit, my size was sold out never to return.

Date of experience: August 2, 2024

Thumbnail of user lindaw4129
Nevada
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

The designs are fun, the fabrics are soft yet supportive when and where they need to be, the sizing is accurate but if something doesn't fit exchanging is pretty easy. Regular pricing is high, but if you join the "club" the deals are fabulous. I"m a fan!

Date of experience: August 3, 2024

Thumbnail of user ilyasa19
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Scrubs are very comfortable. I work out and have broad shoulders so it's hard to fit into many tops. These scrubs have been amazing at how well they fit. Nice and fitted without limiting mobility, wicks water very well, and super stylish. The color options are amazing.

Date of experience: September 2, 2024

Thumbnail of user reneeb1063
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I wanted to keep subscribing to Fabletics but it was too much having to skip each month or have a charge of $70.00. I like their leggings and clothing but they are only worth the member credit. Just felt like they wanted me to forget to skip so they can make money.

Date of experience: August 1, 2024

Thumbnail of user josephh2706
Washington
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The prices of items in my cart kept changing when I would add other items to my cart. There was no clear reason why, and it felt frustrating, confusing, and manipulative. It is the reason I will probably never shop there again or recommend it to friends.

Date of experience: September 5, 2024

Thumbnail of user anthonyg3593
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

The employees helping me went above and beyond for me!

Date of experience: November 4, 2024

Thumbnail of user joshuac2352
Massachusetts
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Love my fabletics clothes. Have both gym and work clothes

Date of experience: November 4, 2024

Thumbnail of user michellel2797
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Every day, trying to load the page to look at the deals, would be SO SLOW! I wanted to order more, so I gave the app a try almost every day thinking that it must be my WiFi, or my 5G, but I finally figured out it was their horrible app. I'd click on an item several times, waiting for the description to load. Nothing. I could have driven to a retail boxes store, tried on several items in the dressing room, stood in a long line and driven home in less time than ordering off the app.

Date of experience: August 1, 2024

Thumbnail of user wendys1581
Illinois
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I purchased several pairs of pants and shorts for my husband and some scrubs for myself, but I have spent the last six months battling cancer and have not kept up with the credits. I would love to have the credits deposited back on my credit card and be done I have had difficulty, getting the sizes that I need in the colors I desire as well

Date of experience: August 1, 2024

Thumbnail of user michellep4291
Nebraska
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Fabletics is great! I love the clothes and the fit is always perfect!

Date of experience: November 4, 2024

Thumbnail of user yulizar
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I never accepted the membership, I just wanted to make a purchase and with the same card I paid they used it to charge me for the VIP membership and when I called to see why the only option they gave me was to cancel the membership so they wouldn't continue charging me

Date of experience: October 1, 2024

Thumbnail of user seanh1017
Arizona
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I really like the items I have purchased from Fablics, quality at a fair price. I just struggle to find the things I want in-stock and never find the stuff I like in stock if there is a sale.

Date of experience: October 1, 2024

Thumbnail of user kathyf954
Maine
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase

I have ordered and received a few sets of scrubs and just recently ordered another. The size on the tag of the pants said xl which is what I have been ordering and receiving, however it was smaller—possibly a large. The top was fine.

Date of experience: August 5, 2024

Thumbnail of user pennyw520
Texas
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Color is beautiful! The fit is great. Highly recommend.

Date of experience: November 4, 2024

Thumbnail of user apriln179
Hawaii
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I started out with Yitty. It was recommended by a friend and I liked the idea of buying products made for bigger (plus size) girls. I didn't purchase much in the beginning. I accumulated lots of credits, mostly because I didn't pause it or ask that I not be charged, which I didn't seem to mind. I did order 4 or more things to use up my credits. I did this about three times (buy, accumulate & buy). Finally I decided to cancel my membership, cut out some of my "extra" spending. I had my (adult) daughter spend the last of my credits and then cancelled my membership. It was an easy process and the site doesn't guilt you into cancelling your membership.

I did order from both Yitty and Fabletics.

Date of experience: September 2, 2024

Thumbnail of user catherines1604
Minnesota
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Leggings are great, but the subscription model with expiring credits offsets my feelings about the product.
Why do credits expire- did you get my money or not? It feels like a scam, like the company counts on customers to be too busy to stay on top of it all and they get money for nothing.
Also, not a fan of the 'sales'. For instance, an item may be on sale for $30, or 1 credit (~$50) - so you either take the L on the ~$20 or you pay the $30 out of pocket in lieu of the credit.
Lastly, responded to a fabletics request for feedback and told them I wasn't a fan of expiring credits; that sucks. Customer service responded saying 'you should have read fine print - re: terms of service. Wasn't expecting a response, and I think I would have preferred no response over the condescending 'read here dummy' email I got.

Date of experience: August 2, 2024

Thumbnail of user jenb469
Arizona
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Nice items but most things are out of stock in the popular sizes.If you want a set one item is usually out of stock completely or only the larger sizes are in stock. Would like to see better options for sets.

Date of experience: August 1, 2024

Thumbnail of user racheln1161
Minnesota
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I've been a member for years now and I absolutely love Fabletics! Highly recommend.

Date of experience: November 4, 2024

Thumbnail of user karenr5306
Montana
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I've ordered from Fabletics for a long time, I love their clothes.

Date of experience: November 4, 2024

Thumbnail of user brookec419
Washington
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Fabletics has very good customer service. There garments are well made and worth the price.

Date of experience: November 4, 2024

Thumbnail of user logann585
Kansas
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Ordered two different pairs of pants that were not the correct length

Date of experience: November 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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