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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user jessicac3066
Washington
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Hi,

I thought I was getting a great deal on a pair of shorts for my 13 year old. Instead I was signed up for a subscription for clothes? It was quite an ordeal to cancel that subscription and I was still stuck with a $75 charge that I bought a pair of pants with that nobody wants.

Date of experience: September 3, 2024

Thumbnail of user amandac2864
Florida
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I have been a long time member of Fabletics, I think they have such good quality clothes. And for the price, it's much more reasonable than other similar brands. They are also much more inclusive than other brands with a wide range of sizes and styles, that I truly appreciate in a brand.

Date of experience: September 1, 2024

Thumbnail of user barbaraj1625
Colorado
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

I use Fabletics a lot. It's a good mix of style, comfort, versatility and affordability — particularly if you take advantage of the membership and its perks. Occasionally I have issues with the fit and quality. But overall pretty good!

Date of experience: August 1, 2024

Cool, affordable clothes
January 1st, 2023
Verified purchase
• Previous review

Love the sales you get as a member especially. Looks at feels great. Lasts quite a while.

Date of experience: January 1, 2023

Thumbnail of user ninam471
Idaho
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I do not like the quality of your product. It was very cheaply made. Neck was stretched out after first wash

Date of experience: October 4, 2024

Thumbnail of user dylanb533
New York
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Brand has gone so far downhill Kate uptown's head must be spinning.

How about you read product reviews. There is an item that you have people selling on third market for 10x what they lid at fabletics because you yo-yos stopped making it.
In the last 6 months I have spent $450 at eBay and $275 at Mercari for Fabletic items I can't buy from you. That's almost $1,000 that other people got, making money off your brand. You guys are idiots!

Date of experience: September 5, 2024

Thumbnail of user ndokp
Connecticut
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Excellent;
1. Service,
2. Quality,
3. Cleanliness,
4. Quality, etc.
Thank you!

Date of experience: November 1, 2024

Thumbnail of user rileyb186
New York
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I have bought 4 pairs of shorts from fabletics and I love them. But the process of making a membership for a free trail, then purchasing clothes, then canceling the membership is very tedious. But its all ti sjip the 60 dollar a month membership fee to make their clothes a somewhat reasonable price.

Date of experience: September 8, 2024

Thumbnail of user claudios71
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Just prices are not up there with quality says girlfriend, you can get a lululemon product top quality with the membership and price you pay, rather not pay the membership and just buy if you really like something or just explore different brands without you having to check in every month, feels predatory for women.

Date of experience: September 1, 2024

Thumbnail of user tonyaw430
Texas
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I love the Southlake Fabletics. The team is always so welcoming and I always make sure to wear my Fabletics gear from head to toe... free advertising... LOL.

My outfits fit perfectly and I constantly get positive comments at work and from family and friends.

Date of experience: August 6, 2024

Thumbnail of user ericam763
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I needed a size that wasn't in stock so the associate placed the order online and when I tried paying, they tried for almost a half hour to take a payment through the app. They said it had something to do with the membership and the address on the membership and maybe it didn't match the card then I tried paying with Apple Cash and that didn't work either. They had me go in there and fix all these settings on my app. It was ridiculous.

Date of experience: September 5, 2024

Thumbnail of user teresaf875
Maryland
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

My 6'5"" tall man loves the produces from this company but it's vey seldom that merchandise in his size is available. Talll with an in seam of 32" or longer if available, sell out and are not stocked in the stores.
We do very much like the items we have successfully purchased in his size.

Date of experience: September 2, 2024

Thumbnail of user fredw584
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

There was not enough help in the store and I could not distinguish between staff and customers because the staff had no visible Fabletics ID. Also, I needed assistance updating my profile, since I was using their website on my phone and not the app, they advised they couldn't help because they only knew how to use the app. They asked several others in the store, but no one could answer my question. Not helpful and disappointed.

Date of experience: September 2, 2024

Thumbnail of user stephenl1851
Michigan
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Be wary of any "negative option" billing schemes, which require you to opt-out or cancel within a certain time frame or else you get charged. This is what Fabletic's VIP program is. You have a short period of time (~4 days or so) every month to log in and skip your monthly "credit", otherwise you're charged over $60.

Date of experience: July 27, 2024

Thumbnail of user lisab5698
New York
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I really like the sports bras and leggings that I get from Fabletics - comfortable, supportive and durable.
As a member, occasionally the "skip the month" button doesn't seem to "take" and I wind up with a charge when I thought I had effectively skipped, which is frustrating

Date of experience: August 1, 2024

Thumbnail of user agnese36
Connecticut
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Kaltrina! What a pleasant and friendly staff! I had the most positive experience. She was beyond helpful and really engaging. Her positive and very friendly attitude will go a long way. Should be modeled.
She helped with an exchange as well as purchase. I asked for her opinion on how the outfit looked / fit on me.
She is an employee that is clearly looking out for the best interest of the company. Her colleague was wonderful as well.

Date of experience: September 4, 2024

Thumbnail of user dant1198
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have always had great experiences with Fabletics. Love their clothes and customer service. If any clothes don't fit right or I don't like them, they've always been great about returns and replacements!

Date of experience: August 1, 2024

Thumbnail of user hannahm921
New York
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Too many emails. I've asked for them to stop and I'm still getting them. Tried using unsubscribe and it tells me it can't find my account (which I canceled). So I guess you have to have an active account to stop getting emails.

Date of experience: August 6, 2024

Thumbnail of user samanthar1653
Samantha R.
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I think the quality of the material for the Oasis pants has declined.

Date of experience: November 1, 2024

Thumbnail of user bethd563
Texas
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The clothes are good quality. However, I'm busty, wearing a 34F, and fabletics doesn't do a good job with those bustier sizes. Few bra tops fit me. If they do, they flatten me and my boobs mush to the sides. I wear size Large pants and I want coordinating tops from Fabletics that fit better.

Date of experience: August 1, 2024

Thumbnail of user tashan30
Texas
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

There is a level of customer service they have when I go in there. Everyone is so nice and they assist me whenever I need help with outfits. I definitely appreciate the love and beautiful outfits when I come here.

Date of experience: August 1, 2024

Thumbnail of user ronc1193
Texas
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great price and good quality. I was a huge short and T-shirt buyer at Costco, but now just Fabletics

Date of experience: October 4, 2024

Thumbnail of user maryt3108
Pennsylvania
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Sizes are so inconsistent I never know what size to order.
Typically whatever size is suggested or I am trying order is never available. I always have to order a different size than I would like to. Prices are getting outrageous, and material is getting cheap and thin.

Date of experience: August 2, 2024

Thumbnail of user heatherm2708
Florida
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I loved fabletics a when I was younger. I'm a mom of two now and decided to go back recently to get my fitness wardrobe revamped. I think I'm just out of your market now. A lot of the clothes did not look good on my 40 year old body. I think I'll let the 30 year olds keep rocking the Fab and I'll stick to my full tops and mid waist pants. Keep being fab and I'm going to reside to being 40

Date of experience: September 2, 2024

Thumbnail of user pedrof238
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Men 2 to 3 body pice should be promoted more similar to the women's l.

Date of experience: November 1, 2024

Thumbnail of user sumeethh
Indiana
1 review
0 helpful votes
  • Send Message
November 11th, 2024
Verified purchase

This was already communicated to customer service.

Date of experience: November 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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