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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user sehamy
Maryland
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I like the workout gear from Fabletics. Great material at an even greater price.

Date of experience: November 1, 2024

Thumbnail of user veronicaa597
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Fast and easy with automated operator on skip the month phone call

Date of experience: November 1, 2024

Thumbnail of user shelleyk310
Washington
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

The fabric is always great quality and lasts so long!

Date of experience: November 1, 2024

Thumbnail of user rickyt263
Arizona
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Pickleball shorts purchase. Very happy. I use almost every day.

Date of experience: November 1, 2024

Thumbnail of user lindaw6524
Washington
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Fabletics has great quality clothing and their customer service is excellent.

Date of experience: November 1, 2024

Thumbnail of user seano1071
Washington
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I have an order from weeks ago not yet delivered?!

Date of experience: November 1, 2024

Thumbnail of user almab182
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I had messaged customer support about my order. I had a promotional order with a bathing suit for $10 and I order an extra bathing suit and some shoes. I returned one of the bathing suits and shoes and kept the bathing suit was interested in keeping. I got charged regular (discounted but not promotional price) for the bathing suit I kept and got refunded $10 for the suit I sent back. I never got a solution to this matter just explanation of what I already knew from customer service. I decided to send back the bathing suit I was going to keep since I was unhappy with not getting the promotional price as advertised.

Date of experience: September 3, 2024

Thumbnail of user jenniferp3358
New Mexico
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I and many of my family and friends have noticed a decline in quality. I personally am disappointed in the screen print / iron on of the t shirts pants and jerseys. I currently limit my purchases and look elsewhere when looking for top/better quality.

Date of experience: September 1, 2024

Thumbnail of user maryh5410
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I placed my membership on hold until December, where I will purchase several items for my daughter-in-law's for Christmas gifts. The process was simple and I recommend Fabletics for their excellent customer service and for their high quality products.

Date of experience: September 5, 2024

Thumbnail of user debf221
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

While I enjoy the quality of the products, I'm not a fan of being tied into a membership and being charged for credits if I forget to skip a month. I end up buying items I don't need simply because I have a bank of credits. And I remain a member to ensure I don't lose credits. Meh.

Date of experience: August 1, 2024

Thumbnail of user ivonnef14
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have been a member of Fabletics for several years, and they continue to produce great quality products, fashion driven, and excellent customer service. I totally recommend Fabletics to anyone looking for fitness fashion and products.

Date of experience: August 1, 2024

Thumbnail of user scotth3047
Washington
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I was very happy with my order but was unaware of the membership fee every month. I'm like a lot of Americans now living pay check to pay check and can not afford the $69 dollars a month. I'm sorry but this is something I just can not afford.

Date of experience: September 1, 2024

Thumbnail of user chandras168
Pennsylvania
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I think it is ridiculous how the credits expire. It is my money that I paid and got nothing for it. This is the reason why I cancelled my membership. I lost over 200.00. I called customer service to get my money back and they denied my request.

Date of experience: August 1, 2024

Thumbnail of user laceyb129
North Carolina
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

**Fabletics Review**

Fabletics offers a wide range of high-quality activewear and athleisure that is both stylish and durable. Their inclusive approach, showcasing diverse body types on their website, fosters a healthy body image and makes shopping a positive experience. The monthly membership is worth it for the exclusive deals and new collections, with the flexibility to skip a month if needed. Overall, Fabletics stands out for its commitment to quality and inclusivity.

Date of experience: August 4, 2024

Thumbnail of user kristynp23
Wisconsin
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Great quality but the selection of the things that I want is poor. The items that are my style never have my size so I just end up buying things to buy things instead of buying what I want. Scrubs are great though!

Date of experience: September 2, 2024

Thumbnail of user lisas200
Florida
2 reviews
6 helpful votes
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August 11th, 2024
Verified purchase

I am so fed up with Fabletics and the fact that they rarely have size small. When they do have my size it never fits properly. I am so fed up with the inconsistency of the way the clothing is made. Further, Fabletics is now passing their import tariff onto the customer which is bull. If you have to pay an import tax for doing business, then you either incorporate that in the cost of the clothing or eat it as the cost of doing business.

Date of experience: August 1, 2024

Thumbnail of user angelas3412
Indiana
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I paid for an item that never was sent. And when i tried to message yall. It just said it was disconnected or not working at the moment. So due to the horrible service. I will not be ordering anything else.

Date of experience: August 1, 2024

Thumbnail of user juliel1827
Oregon
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I LOVE my leggings but sadly I had to return some items and have yet to receive my refund. The chat won't seem to connect and I haven't had time to call. I got the email saying they got the items but we are at 2 weeks with no refund.

Date of experience: September 1, 2024

Thumbnail of user alanh1291
North Carolina
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

When you sign up, you buy clothing at very reasonable prices.
After you sign up, the price escalates and the prices you saw to get you in the door are prices you never see again.

The clothes are nice. They look good, wear well, and care well. The quality is there. We are willing to pay for quality clothing that looks good. Having said that, we do shop around and can find quality clothing at other places that cost less.

Date of experience: August 1, 2024

Thumbnail of user christiann348
New York
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I get member credits each month. I would buy every single pair of the One pant in each color BUT they NEVER have my size in anything but Khaki. At least give an option to "alert" customer when size is in stock. But I do love the pants 🤣

Date of experience: September 1, 2024

Thumbnail of user nikkiw274
Georgia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

As a new customer to fabletics you get the VIP discount. First pair of scrubs $19, great deal. However after that the scrubs are expensive. The quality of the scrubs are not worth the regular price after the VIP promotion

Date of experience: September 2, 2024

Thumbnail of user christianr721
Michigan
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I primarily use my shorts for gym and basketball. I've only owned the shorts for a couple weeks and they already ripped. I've owned shorts for years before the showed damage. I'm just grateful that I didn't pay full price for these

Date of experience: September 1, 2024

Thumbnail of user melissal2171
Kentucky
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I ordered items and over a month later, I called to cancel order. I was told my items were "delayed". I was pressured to not cancel my membership. I repeatedly said 'I want to cancel my membership". I will never order from Fabletics again. Too much hassle. I should be able to cancel my membership at anytime and not have to explain repeatedly why. I payed for items I never received. The end.

Date of experience: August 1, 2024

Thumbnail of user aaronw1045
Indiana
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I like the clothes that I have purchased on the site. Good quality and comfortable. The website I have had trouble with. On 3 occasions I have skipped a month and then it still charges me for a VIP credit.

Date of experience: August 1, 2024

Thumbnail of user gabrielas211
California
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Its hard to find the scrub sets in the colors I REALLY want in my size. Ether there is not on my size of the style I like. Maybe Fabletics can make a scrub set for summer wear. Like of light cool fabric yet very functionable.

Date of experience: August 3, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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