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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user dianas1811
Florida
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The worst website I have ever seen for returns. Difficult to get a refund done. Waiting time on a call is disrespectful to the customer. I never received the email they said they would send for my return and I still don't understand what the refund issue is. I feel scammed.

Date of experience: September 1, 2024

Thumbnail of user xotchilg
Texas
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I'm 5'11 & have a long torso. I'd love to see a selection for tall people regarding one piece and jumpsuits.

Date of experience: October 4, 2024

Thumbnail of user beverlyn411
New York
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Wonderful people and customer service
Always willing to help you with any issues you may have. Clothing is always the best of quality.

Date of experience: October 5, 2024

Thumbnail of user michelef571
Georgia
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Love most of the products
Some wear out way too fast
It has gotten to be less of a fabulous deal, but, still enough there to make it worthwhile

Service
Value
Shipping
Quality

Date of experience: October 4, 2024

Thumbnail of user joelf337
Washington
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I have many pairs of shorts, lined and unlined, all of which I really like. The membership part is annoying and is how they make their money. I paid 60 bucks for a 15 dollar pair of shorts so I canceled.

Date of experience: September 1, 2024

Thumbnail of user opalh28
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Love the internal pocket and outside pocket options. The fabric is soft and comfortable. I did have some quality control issues with the correct size ordered but the incorrect size being shipped and delivered. Not to mention that I selected to skip a few months, however, I was still charged the VIP membership. The fact that I still have bundles I purchased in Fablectics infancy is a testament to the quality of their products.

Date of experience: September 1, 2024

Thumbnail of user danilsonl
Idaho
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

I was asked, how did it go? But still don't receive my products. It is almost a month now and I don't have any updates.

Date of experience: October 8, 2024

Thumbnail of user angelinas186
Colorado
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Just miss the ultra thick power hold material. That's what made the leggings special and so long lasting and high quality. Hopefully they go back.

Date of experience: October 2, 2024

Thumbnail of user jasmynw6
Nevada
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Very stretchy and very flattering. I am very satisfied with my purchases. Can wait until they release more colors in the future

Date of experience: October 6, 2024

Thumbnail of user michelleg2778
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Seems like the quality styles sell out almost immediately at the beginning of the month.
Would also love to see more items made with natural fibers

Date of experience: October 1, 2024

Thumbnail of user daley99
Maryland
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I am satisfied with the clothes I got. However, I have cancelled my account and unsubscribed from emails because I don't need new workout shorts and tees every month. I have "unsubscribed" several times and each time received confirmation that I have unsubscribed successfully. However, the endless harassing emails never stop and I am continuing to get them. Make. Them. Stop!

Products used:
Shorts, t shirts, and jacket

Service
Value
Shipping
Quality

Date of experience: September 2, 2024

Thumbnail of user kellyo675
Georgia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The products are very good. The Fabletics business model however is very confusing and disieving. Way to many texts announcing sale items that are beyond cheap, then when using your prepaid credits the product pricing feels that like its retail +. Cancelled my memvership and still am recieving sale texts. Can't get them cancelled..

Date of experience: September 2, 2024

Thumbnail of user jenniferc5134
Indiana
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I thought I would try Fabletics again but unfortunately the style, price and quality wasn't there. I was shocked at the pricing. I went into the store to see the quality before ordering online and was disappointed. I returned everything I ordered. Nothing was flattering and the style was boring. I had a $50 credit so I purchased the least expensive thing, a $75 sports bra which I don't recommend.

Date of experience: August 1, 2024

Thumbnail of user beverlyr686
Utah
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Ordered a couple different styles. One style was great, the other didn't fit. I returned the pair that didnt fit and wanted to order the same size different color that did fit. It is no longer available.

Date of experience: September 1, 2024

Thumbnail of user soniaf166
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The quality of the items selected is wonderful, however color choices and options in my size were limited.

Date of experience: October 1, 2024

Thumbnail of user alexh1511
Pennsylvania
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Website is very slow to load, supper laggy, and caters to women over men even though they are an "inclusive" brand.

Date of experience: October 3, 2024

Thumbnail of user jemeliab
California
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Fun time shopping & even better time getting all dolled up to get fit!

Date of experience: October 26, 2024

Thumbnail of user andreab2047
Utah
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I ordered a matching set. And they are definitely two colors of blue and it is very noticeable. I also could not find a way to return them.

Date of experience: October 4, 2024

Thumbnail of user ulyssesf6
Minnesota
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Not only was I getting endless emails, I had to constantly remember to skip a month if I wasn't wanting to get some clothing which wasn't that great. Out of all the clothing I acquired, only one set of clothing stayed together, the rest I had to stitch back up. I shouldn't have to fix loose stitching on clothing that's marked full price around $100. Subpar quality clothing and exhausting hassle to cancel my membership. Very terrible experience.

Date of experience: August 4, 2024

Thumbnail of user cherylm2414
Nevada
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Website user friendly, easy to navigate and accurate product descriptions. I purchased shorts for a family member whom is absolutely pleased with their fit and comfort! Exemplary!

Date of experience: September 8, 2024

Thumbnail of user jamyt2
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The thong panties I ordered were all horrible. I had to throw them away. I obviously couldn't return them after I had removed the tags and washed them before wearing. They were so narrow in the crotch that they were constantly giving me wedgies. Not comfortable on the lady bits! I am a very petite person, and I couldn't imagine someone larger than me trying to wear them.

Date of experience: August 1, 2024

Thumbnail of user alanm1151
Mississippi
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

… by 1-2 day delivery times from Amazon & others, but delivery seemed slow. Everything was correct, in good condition, just seemed to take a while. Other than that, all's well.

Date of experience: August 7, 2024

Thumbnail of user brittanyn450
Texas
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I purchased 2 sets back in the middle of June. I feel like I got jipped with the quality of the scrubs. The bottoms are already losing the stretchy waist. The top has a hole in one of the pockets. Horrible decision

Date of experience: August 1, 2024

Thumbnail of user abhishekc45
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The customer care isn't of any help. They told me they refunded the money to my bank account. But, was instead given back as credits.

Date of experience: October 1, 2024

Thumbnail of user crisd46
Minnesota
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I was charged twice, I spoke with someone at fabletics who assured me a credit. That was well over three weeks ago and still nothing.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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