• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
See all photos
How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user carsonc85
Tennessee
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

It took a lot of work to figure out how to get the promo and then even more work to cancel the subscription and then I was worried it wouldn't even cancel before I had to pay it. And the shorts weren't that special. If you're willing to pay the subscription, the plan and business model isn't bad, but if you want the promo they offer for a first time purchase, they're gonna make it hard on you.

Date of experience: August 1, 2024

Thumbnail of user margaretp1605
Nebraska
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

The prices are good. The shipping times can be improved, but the fit of everything I ordered is just a little off sometimes.

Date of experience: October 1, 2024

Thumbnail of user michaelm13020
California
2 reviews
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

It's disappointing you pay for a membership and everything you want is out of stock. The membership provides no value other than price.

Date of experience: October 1, 2024

Thumbnail of user miguelm605
Washington
2 reviews
0 helpful votes
  • Send Message
December 11th, 2024
Verified purchase

The garment was really nice but the first day I wore, the stitches were loose on the waist.

Date of experience: October 25, 2024

Thumbnail of user ellieb197
New York
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

I was greeted before I was fully through the door, told that everything was 25% off and that if I spent $200 I would receive an additional $50 off- the rep was engaging and happy to be there and made the experience very pleasant

Date of experience: August 1, 2024

Thumbnail of user andream2146
Florida
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

I have been a customer member of Fabletics for many years. ( I believe over 8) I have never had any issues with shipping However the last 2 orders have been awful. I completely understand mistakes and I have no problem with that. My issue comes from when you get notified that your package has been delivered and it hasn't. So you call and they tell you to Walk Your Neighbor Hood and ask if any of them received your packages?) I wasn't told by one person but 3 different agents ask me to do this. That is crazy however what makes me question the customer service is 3 different agents gave me the same response. Then I was told that I would be giving a one time curtesy of a resend of the product I paid for? When I asked how is this a curtesy to me to receive what I paid for. I didn't get a response.Just the same response. My second order I ordered 2 large mens pants with 2 Large matching tops for my son. I received one extra small bottom. My son is 12 hours from home in his master's program with no way to ship it back and no offer to have it picked up and for him to be shipped the correct size. I lay this point I canceled my membership. Fabletics has the best product from workout to work and to go hangout. Product is a strong 9. Customer Service is a low 2

Date of experience: October 1, 2024

Thumbnail of user cjb78
Oregon
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase
• Updated review

Love the black thin under shirt! I wear it with shot sleeve or no sleeve black tops so my 77 year old arms don't show. Would love Fabletics to make a white one too!

Date of experience: September 5, 2024

Fabletics clothes last!
August 11th, 2024
Verified purchase
• Previous review

Some of my clothes are years old and still look and feel like new!

Date of experience: August 1, 2024

Very Comfortable Fit!
August 1st, 2022
Verified purchase
• Previous review

The fit, feel and wash is great! I still have some of the original purchases and they look as great as the new ones I now have. Great clothes for the money!

Date of experience: August 1, 2022

Thumbnail of user craiga525
Texas
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

I've had mixed feelings about the products from Fabletics - the shorts I've gotten have lived up to expectations, but the pants fall way short of the look on the website and the images/descriptions. For the shorts, my normal point of comparison would be to Lululemon, and the Fabletics shorts are good for a "less expensive" option - they come across as more "workout short" compared to the Lulu shorts that are more "do anything", but still a good option. I'd put them in the spectrum pretty much in-between "sporting goods store private/generic label" shorts and "higher-end, quality all around use shorts".

The pants - a complete waste of my money. I've tried multiple different pants that are marketed as if they can have the look to fit any situation, but the reality is they are workout and lounge wear worthy only! They aren't an option for anything where I would wear anything from jeans or higher/nicer. I've given one pair away to my son because there's no way I'll wear them for anything, even as workout type pants since I've got others that work better for that.

As far as the website and online shopping experience - it's a giant mix of a) listing the same product multiple times but just in another color, b) products that appear extremely similar and require you to either know about each or have to do detailed comparisons to figure out what's different, c) different "sets" of products where you're trying to figure out what's what, and d) the different pricing options as a regular shopper, a VIP shopper, or the "credits". The website managers definitely don't ascribe to "keep it simple stupid" or "less is more".

Date of experience: October 1, 2024

Thumbnail of user brendar3032
Wisconsin
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

Great quality clothes. Always arrives when it supposed to.

Date of experience: October 25, 2024

Thumbnail of user monicab1025
Massachusetts
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Love Fabletics, the outfits are well made, stand up to many washing and hold firm. My husband also says they look so good with a change of shoes they work for going out as well.

Date of experience: September 4, 2024

Thumbnail of user tammym1900
Louisiana
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase
• Updated review

Never had a bad experience with them and can't wait for the collaboration with my exercise studio Hotworx!

Date of experience: October 1, 2024

Love Fabletics
June 14th, 2024
Verified purchase
• Previous review

Love everything I've gotten from y'all. Love the extra compression and pockets.

Date of experience: June 4, 2024

Thumbnail of user reginab585
Florida
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

I had to done a return and went in store to e see if the sizes I needed were available. The staff was great! Very pleasant and helpful.

Date of experience: October 4, 2024

Thumbnail of user irenek273
Texas
2 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

I was disappointed with the git and with the quality of the fabric. After one wash it looks two years old :(

Date of experience: October 5, 2024

Thumbnail of user germanl42
California
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

Support wouldn't give me a refund after telling them the skip month option did not work. Easiest option is to cancel after ordering and sign back up if wanting to buy something.

If I get banned, that is fine. Better to be banned than not being able to skip again and paying 60 for the credit I do not want

Date of experience: July 21, 2024

Thumbnail of user mikem5168
New Jersey
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

Didn't realize there was a monthly fee attached. It must have already been checked because I certainly would have never done it. This company is shady and I'll never make another purchase

Date of experience: September 5, 2024

Thumbnail of user adamb2230
New York
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Best running shorts and athletic clothing I have ever worn! Cargo shorts are surprisingly good. I recommend everyone give them a try!

Date of experience: October 1, 2024

Thumbnail of user chloem252
Florida
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

The representative I spoke with was incredibly kind and very helpful, we were able to get everything figured out. All my questions were answered easily and promptly.

Date of experience: September 4, 2024

Thumbnail of user andreaa1178
California
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

I use to love Fabletics but my recent experience has been anything but satisfying. There are very few products available in my size so it makes being a member useless!

Date of experience: September 3, 2024

Thumbnail of user petert1574
California
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

My size on most sales you have is out of stock. Secondly, your sales always seem similar and you send me far too many emails and texts. I like the product but dislike your marketing campaigns.

Date of experience: September 5, 2024

Thumbnail of user natalier805
Costa Rica
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

In love with the brand! Have been a customer for a while now and is my go to brand for workout clothes.

Date of experience: October 4, 2024

Thumbnail of user traciet76
Florida
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

I literally live in my Fabletics gear. Everything I've purchased is super comfortable high quality and lasts. About 90% of my wardrobe comes from Fabletics.

Date of experience: August 4, 2024

Thumbnail of user charless3954
Florida
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

All items ordered are always packed perfectly and are received timely. The fit is very good and materials high quality. Really enjoy receiving my shipments.

Date of experience: August 4, 2024

Thumbnail of user denisep650
Michigan
2 reviews
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

I'd like to be able to search "In stock" only items. Seems every sale you have shows lots of items available when in fact they are SOLD OUT!
An added filter is all it takes, please consider adding this as a filter
IN STOCK ITEMS
Other than that I love Fabletics deals and membership. Quality is great

thanks for asking

Date of experience: September 2, 2024

Thumbnail of user christineb1767
Illinois
2 reviews
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase
• Updated review

I've always had a great experience either online or in stores. Product is awesome and quality is definitely better than expected! Easy to exchange too! Love the company!

Date of experience: August 1, 2024

Comfortable and stylish
March 1st, 2023
Verified purchase
• Previous review

Their clothing is very well made. I haven't had any items break down, tear or fade. Very impressive. I like the variety of items to choose from too. I always recommend them!

Date of experience: March 1, 2023

Thumbnail of user jermainew72
Oklahoma
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Shopping on line and the store has been great.
So far happy with everything I have purchased.
Fits great.
Would like to see 9 inch shorts for one short.

Date of experience: August 1, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?