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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

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Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user beccaf36
New Jersey
2 reviews
1 helpful vote
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August 11th, 2024
Verified purchase

I absolutely love my purchases! The garments are made with quality fabrics. Everything fit perfectly. As a nanny needing comfortable and stylish day wear, I'm super happy and impressed!

Date of experience: August 1, 2024

Thumbnail of user christinec3021
Texas
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I closed my monthly account in-store, but then several months later was charged a recurrent fee after a significant break and no request from me to restart. When I complained, they claimed there was "no evidence or record of the closure", even though I had disputed the charge with my credit card company months prior as well as clearly half a year without any charges l. This experience has completely eroded my trust, and despite the appeal of their clothing I will never spend a single cent with them again. Felt like I closed my monthly account in-store, but I was still charged after a significant delay. When I complained, they claimed there was no evidence of the closure, even though I had discussed the charge with my credit card company months prior. This experience has completely eroded my trust in them, despite the appeal of their clothing. It felt like they were stealing from me, and they didn't allow me to redeem the full cost of what I had spent. Their payment system is a mess, and I won't tolerate this kind of treatment ever again. They stole from me, and then they didn't allow me to redeem the full cost of what I had spent. Their payment system is a mess, and I won't tolerate this kind of treatment ever again.

Date of experience: August 3, 2024

Thumbnail of user sueanng2
Massachusetts
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

I saw you was selling sets for $19 so I tell myself I could teate myself to some new working scrubs pants and top I only received top no bottom I was very upset.

Date of experience: October 1, 2024

Thumbnail of user tw868
Utah
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I can't wash the disgusting smell out of these clothes and they're making all my other clothes smell the same too. I'll never buy Fabletics again.

Date of experience: October 1, 2024

Thumbnail of user sheilak398
Michigan
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I LOVE Fabletics. The website is easy-to-use and if you have a problem with an order the costumer service are very friendly and accommodating.

Date of experience: October 4, 2024

Thumbnail of user manuelc544
Rhode Island
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I recently had the chance to try out Fabletics, and while I found the clothing to be of pretty good quality for the price, there are several aspects that left me frustrated as a consumer. Firstly, the pricing is incredibly inconsistent. It's hard to gauge the true value of what you're purchasing because the prices seem to vary significantly. This lack of transparency makes it challenging to know if you're getting a good deal or not. Additionally, the value of the member credit seems misleading. Most of the time, you can find items for less than the member credit cost during sales or promotions throughout the month, which makes the membership feel less valuable than it should be. On a positive note, I believe "The One Short" is one of the best products Fabletics offers. However, it would be great if they considered introducing lighter shorts similar to those from Lululemon and Nike Dri-Fit for a more versatile range, especially for those looking for something lighter for workouts or casual wear. Overall, while I appreciate the quality of the clothing, the inconsistent pricing and perceived lack of value in the membership make me hesitant to fully commit to Fabletics as a go-to brand.

Date of experience: September 2, 2024

Thumbnail of user rogesg
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

The quality of items is good but Overpriced. I cancelled my membership. The customer service is good, kind and helpful.

Service
Value
Shipping
Returns
Quality

Date of experience: October 4, 2024

Thumbnail of user mattk646
Arkansas
1 review
1 helpful vote
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July 17th, 2024
Verified purchase

A monthly fee when you may or may not shop is lame. It feels like a setup to make sure the company gets money by counting on people to forget to skip a month. There's also an extra click you have to make, like a second time you have to click "skip this month". That caused me to pay way more than needed after I thought I ended it. The $19 pants sound great til you realize they're actually $80 with the "membership".

Date of experience: July 7, 2024

Thumbnail of user traciee46
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The two sets of scrubs are great. They are comfortable, wash and dry fabulous. I really am impressed with the quality.

Date of experience: October 1, 2024

Thumbnail of user sheilad602
South Carolina
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Don't know which order #, and not going to look it up...but, recently purchased a black, front zipper bathing suit. Loved the style and fit; but, the seat leg openings unravelled during first month of wear! Almost like it was dry rot in the elasticized thread! Then, I just ordered several short sleeve, short length tees. Again, loved the style and fit; but, the tees are such thin fabric, they are a wrinkled mess after cold wash and hang drip dry. Very disappointing. Don't buy poor quality stuff, and then try to fool us that it is a quality product on huge discount sale!

Date of experience: July 11, 2024

Thumbnail of user paulf2231
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I feel as though this website is a scam tricking you when you into an unwanted subscription for a simple purchase.

Date of experience: October 1, 2024

Thumbnail of user deborahm1181
Arizona
4 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

I thought I would get something every month but see I pay a fee to buy clothes with the credits I have already paid? Will be canceling my membership

Date of experience: October 1, 2024

Thumbnail of user williamh5754
Pennsylvania
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I own several items and they are all of the highest quality. I work out 6 days a week, so I'm pretty hard on my workout gear, and Fabletics stands up to the challenge.

Date of experience: August 1, 2024

Thumbnail of user renettelott
Florida
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Because of Fabletics' prices, I expect quality items! I purchased a large shirt, washed it and it shrunk! I am not happy with the quality. It now looks like a medium shirt and something that I could have gotten from Walmart.

Tip for consumers:
It would have been helpful to get washing instructions or a product that's true to size to begin with.

Products used:
Pants

Date of experience: July 13, 2024

Thumbnail of user wendyp835
Washington
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Struck out this time. Didn't realize the shorts were like shapewear, otherwise no specific complaints.

Date of experience: October 8, 2024

Thumbnail of user kentk7
Texas
4 reviews
1 helpful vote
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September 11th, 2024
Verified purchase

Even after several orders, getting a correct size in their product is a challenge. Also tired of the games to cancel membership. I do not recommend them.

Date of experience: September 1, 2024

Thumbnail of user lexxg
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Delivery driver put my package outside of my apartment complex and it was stolen. I asked for help from fabletics ans they have completely ghosted me lol

Date of experience: September 1, 2024

Thumbnail of user ryanc982
Texas
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

Little disappointed. Wanted to stock up on shorts for $10 but some started ringing up $14 or more. Than was told you only get one pair at $10. Felt kind of bait ans switch.

Date of experience: September 1, 2024

Thumbnail of user helenz699
New Jersey
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I like fabletics clothes a lot. They are good quality, comfy, and useful for hiking or for sitting on a plane for 6 hours. I like that there are often sales. However, I've gotten a little weary of the sales since they will typically be sold out of every color and size that I could possibly want. The options for men are limited but they list the items such it seems that there are a lot more colors available; once you click it you find that the color you clicked on is not in stock in any size at all, and you are offered the few colors/sizes that are actually available. I also recently ordered a pair of joggers and unfortunately received an item that was the correct color but with a different color for the drawstring and accents - instead of dark purple on light purple it was neon yellow on light purple which I just could not rationalize keeping.
I like the foray into scrubs. The fit of the men's top seems weird to me, but otherwise they are good quality. Not quite as stretchy or comfortable as figs. Also wish these were on sale more often.
Also, they are trying to make it increasingly difficult to find the skip button. They hide it deep in the membership information so that you have to scroll UP to find where it's hidden. Very annoying and I actually did fail to skip one time after probably missing the very last confirmation click. I don't know, I like the products but am starting to feel like enough's enough.
Returns are very humane and easy which I adore!

Value
Shipping
Returns
Quality

Date of experience: September 3, 2024

Thumbnail of user heatherz369
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

A couple things with the website is it leaves your filters in. If you delete filters it will always put them back no matter what.

Lots of items sold out.

Date of experience: September 1, 2024

Thumbnail of user jackiep517
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Pants were not what I was wanting. Then they charge you this ridiculous fee after the fact & won't fund your money.

Date of experience: October 4, 2024

Thumbnail of user jacquelynh213
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The auto subscription is a joke. Can only skip the month for a 5 day period. Wish i could skip ahead of that time frame

Date of experience: October 1, 2024

Thumbnail of user kimberlya1637
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I love my athletic clothes on the weekends and Fabletics is one of my favorites it fits well is comfortable and not overpriced especially with a membership you always get cheap outfits and discounts.

Date of experience: September 5, 2024

Thumbnail of user sarahm4129
New York
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I was able to get someone on the phone and reverse the charges for my monthly membership when I wasn't able to cover the cost.

Date of experience: October 7, 2024

Thumbnail of user wyatta35
California
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

I went ahead and kept the leggings I ordered because I really needed something in brown, But every time I wear them, I wish I had returned them. The fabric isn't stretchy in the same way that the other leggings I ordered from Fabletics and they're not as comfortable to work out in.

Products used:
Leggings

Service
Value
Shipping
Quality

Date of experience: September 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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