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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,136
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,490)

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Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user heatherz369
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

A couple things with the website is it leaves your filters in. If you delete filters it will always put them back no matter what.

Lots of items sold out.

Date of experience: September 1, 2024

Thumbnail of user valeriek615
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I love Fabletics and I love their membership perks as well, my entire family uses my Fabletics account and wears Fabletics on the daily. I have leggings from you guys that I've had for four years and they STILL are in perfect condition. It's like, I don't even have to buy leggings anymore because they never wear or tear on me, good thing you guys have other stuff :D

Date of experience: November 1, 2024

Thumbnail of user manuelc544
Rhode Island
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I recently had the chance to try out Fabletics, and while I found the clothing to be of pretty good quality for the price, there are several aspects that left me frustrated as a consumer. Firstly, the pricing is incredibly inconsistent. It's hard to gauge the true value of what you're purchasing because the prices seem to vary significantly. This lack of transparency makes it challenging to know if you're getting a good deal or not. Additionally, the value of the member credit seems misleading. Most of the time, you can find items for less than the member credit cost during sales or promotions throughout the month, which makes the membership feel less valuable than it should be. On a positive note, I believe "The One Short" is one of the best products Fabletics offers. However, it would be great if they considered introducing lighter shorts similar to those from Lululemon and Nike Dri-Fit for a more versatile range, especially for those looking for something lighter for workouts or casual wear. Overall, while I appreciate the quality of the clothing, the inconsistent pricing and perceived lack of value in the membership make me hesitant to fully commit to Fabletics as a go-to brand.

Date of experience: September 2, 2024

Thumbnail of user jasonh2738
Pennsylvania
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

All experiences are good. I feel like your marketing hampers return business. 80% off everything to start is amazing and hooks customers to your clothes. But really no one can afford your full prices. You want a lot of work out gear and yours full price is too expensive. I would buy way more if you would discount to your loyal supporters. I would purchase atleast once a month if I would get the same discount as new members. Also which I dislike is people have to have multiple accounts to get that one time discount. I am really loyal to you and really only wear your products. Hook a brother up.

Date of experience: August 1, 2024

Best Workout clothes ever
June 14th, 2024
Verified purchase
• Previous review

I love the your clothes and it is easy to order. I wish they were not so expensive. I only order when you have a sale. We the clothes are on sales you cant beat the price for the quality you get.

Date of experience: June 4, 2024

Thumbnail of user nemah1
California
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

"VIP membership" designed as a scam to trick you into either forgetting to skip the month and thus be charged. Even when you do click "skip" you go to another page where you have to scroll to the bottom to confirm skipping and I missed this and was charged. Very shady design.

Date of experience: August 3, 2024

Thumbnail of user mj972
Missouri
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Items are expensive and uncomfortable. I love my onesie, but the inseam is itchy. I wore it for the first time on a car ride. The material in between my legs started to bead up. Same with my leggings I wore them on a flight and the material started beading up. The leggings seem comfortable, but kept rolling down. My bras cut into my skin. And I haven't had a pair of comfortable panties. The panties seem to hold in my pudge, but I was dressed up and pulling them out of my butt all night.

Date of experience: December 5, 2024

Thumbnail of user janab211
Virginia
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Product - I love the quality of the sports bras.
Product - The Kardashian line was cheap and not worth the money.
The Store Cabazon- Horrible customer service, the staff was unprofessional, and I could not get anyone to assist me.
I have since canceled my membership because it was challenging to support the company with its unprofessional staff culture.

Date of experience: October 5, 2024

Thumbnail of user kylet543
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The clothes that I ordered were great. When I went to skip a month, I went online and did it but was still charged for the $60 monthly fee. Then for that $60 you get one credit that can be used on a clothing item that costs much less than $60. Very disappointing.

Date of experience: August 1, 2024

Thumbnail of user wendys1581
Illinois
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I purchased several pairs of pants and shorts for my husband and some scrubs for myself, but I have spent the last six months battling cancer and have not kept up with the credits. I would love to have the credits deposited back on my credit card and be done I have had difficulty, getting the sizes that I need in the colors I desire as well

Date of experience: August 1, 2024

Thumbnail of user tepm
Pennsylvania
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I love everything about Fabletics. I enjoy the shorts, the golf and business, casual pants, and the cloud jersey hoodies. I suggest creating a performance, stretch BLAZER and I will forever be indebted to Fabletics!

Date of experience: October 4, 2024

Thumbnail of user robt551
California
1 review
0 helpful votes
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December 15th, 2024
Verified purchase
• Updated review

Clothing is exceptional! I really like the way the shirts feel & look on my body they are definitely, designed for an athletic body!

Thanks, Fabletics

Date of experience: December 5, 2024

New to Fabletics
June 13th, 2024
Verified purchase
• Previous review

I had a good experience with Fabletics,. Thus far. The website is easy to use and there are lots of options to choose from. My only complaint is that when i received the ball cap i ordered it was all smushed in this tiny bag! The clothing i received was adequate for the price i paid...

Best,
Rob

Date of experience: June 3, 2024

Thumbnail of user johnh14916
Georgia
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Not sure how competitors cannot get the compression shorts to fit, while Fabletics has the perfect fit for, what seems like, every body type. Thank you!

Date of experience: November 5, 2024

Thumbnail of user chloem252
Florida
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The representative I spoke with was incredibly kind and very helpful, we were able to get everything figured out. All my questions were answered easily and promptly.

Date of experience: September 4, 2024

Thumbnail of user ansleyd7
Alabama
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have been with Fabletics for several years now. When I joined, I was starting to workout several days a week, and I needed just about as many clothes for activity as I did for everyday wear. Fabletics helped me slowly create a wardrobe, month by month, for staying active every season of the year.

Date of experience: August 1, 2024

Thumbnail of user jenb469
Arizona
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Nice items but most things are out of stock in the popular sizes.If you want a set one item is usually out of stock completely or only the larger sizes are in stock. Would like to see better options for sets.

Date of experience: August 1, 2024

Thumbnail of user cindyw1267
Washington
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Cart doesn't show prices. Can't tell if I'm getting sale price for example on the 2 for 1 items! I also need to see my total in cart before I check out!

Date of experience: September 7, 2024

Thumbnail of user catherines1604
Minnesota
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Leggings are great, but the subscription model with expiring credits offsets my feelings about the product.
Why do credits expire- did you get my money or not? It feels like a scam, like the company counts on customers to be too busy to stay on top of it all and they get money for nothing.
Also, not a fan of the 'sales'. For instance, an item may be on sale for $30, or 1 credit (~$50) - so you either take the L on the ~$20 or you pay the $30 out of pocket in lieu of the credit.
Lastly, responded to a fabletics request for feedback and told them I wasn't a fan of expiring credits; that sucks. Customer service responded saying 'you should have read fine print - re: terms of service. Wasn't expecting a response, and I think I would have preferred no response over the condescending 'read here dummy' email I got.

Date of experience: August 2, 2024

Thumbnail of user jenniferl3771
Georgia
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Love the scrubs but I can only wear one color to work and sizes are always sold out and never restocked. Also limited edition colors sold out too fast for the monthly subscription order. By the time I opted to use a credit, my size was sold out never to return.

Date of experience: August 2, 2024

Thumbnail of user brittnim12
New York
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Things are often out of stock, the quality is hit or miss. Returns are a hassle and take absolutely forever.

I do like the leggings and a few of the tops. They are really over priced though if you are not a member and even as a member you pay the tariffs because they get shipped from China so it's not really just your monthly credit- you may the monthly credit fee plus tariffs.

Date of experience: August 4, 2024

Thumbnail of user mikem5168
New Jersey
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Didn't realize there was a monthly fee attached. It must have already been checked because I certainly would have never done it. This company is shady and I'll never make another purchase

Date of experience: September 5, 2024

Thumbnail of user reneeb1063
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I wanted to keep subscribing to Fabletics but it was too much having to skip each month or have a charge of $70.00. I like their leggings and clothing but they are only worth the member credit. Just felt like they wanted me to forget to skip so they can make money.

Date of experience: August 1, 2024

Thumbnail of user michellel2797
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Every day, trying to load the page to look at the deals, would be SO SLOW! I wanted to order more, so I gave the app a try almost every day thinking that it must be my WiFi, or my 5G, but I finally figured out it was their horrible app. I'd click on an item several times, waiting for the description to load. Nothing. I could have driven to a retail boxes store, tried on several items in the dressing room, stood in a long line and driven home in less time than ordering off the app.

Date of experience: August 1, 2024

Thumbnail of user emilys2709
Tennessee
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I like the fit of the bottoms, but all the items I've ordered online have an awful smell that washing multiple times hasn't removed- makes the tops very unpleasant to wear.

Date of experience: December 2, 2024

Thumbnail of user kellyd2781
New Hampshire
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I joined when I decided to go back to bedside nursing and needed all new scrubs. Love the styles, but wish the tall option was more readily available. Would definitely recommend!

Date of experience: December 1, 2024

Thumbnail of user lindaw4129
Nevada
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

The designs are fun, the fabrics are soft yet supportive when and where they need to be, the sizing is accurate but if something doesn't fit exchanging is pretty easy. Regular pricing is high, but if you join the "club" the deals are fabulous. I"m a fan!

Date of experience: August 3, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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