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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

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Positive reviews (last 12 months): 53.6%
Positive
1,471
Neutral
246
Negative
1,027
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,199)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user rebeccag1793
Wisconsin
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I have been a Fabletics member since its inception and the clothes continue to impress. While shipping can occasionally take a bit longer than ideal it's consistently worth the wait. If you haven't tried Fabletics try them now!

Thumbnail of user beverlyr686
Utah
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Ordered a couple different styles. One style was great, the other didn't fit. I returned the pair that didnt fit and wanted to order the same size different color that did fit. It is no longer available.

Thumbnail of user tylerr885
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I purchased a pair of scrubs at the introductory promotional price and a white coat with my name embroidered on it for my clerkship rotations. All 3 items (scrub pants, scrub top and jacket) immediately began to rip at the seems, buttons came loose/fell off and stitching ripping and hanging loose. I contacted customer service numerous times and the best I was offered was 50% off 1 single item that would be made available at an unknown time within the next 90 days. All they cared about was the fact that I had my name embroidered so it would not be eligible for return, despite the fact that the issues have nothing to do with the embroidery. I received terrible products and they did nothing to help me whatsoever. If you want a company that values you and will make things right if they send you a faulty product I would highly recommend going elsewhere.

Thumbnail of user pamelab3926
Georgia
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I have been happy with the styles and quality of my purchases. However since I started my VIP membership a few months ago, I have unsuccessfully been able to the skip the month. I repeatedly went into the site to click the button within the established timeline because it kept showing that I had not done so then only to discover that I was charged despite my efforts. In the current month, I tried again and the button is grayed out or inactive within the 1st through 5th day of the month timeline. I find this frustrating and a bit of a ploy to prevent my ability to skip so I can be charged.

Thumbnail of user megans2186
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I did not like that I had to call to cancel and there was a lot of "sales" to try to get me to not leave. I did not care for the clothing styles. I am probably too old for the styles. I used to get an email reminder to cancel for the month but that stopped and I ended up with a LOT of tokens. Then felt like I could not cancel until I spent the tokens (learned later that was not accurate and I could have canceled and kept my tokens). Other than one style of pant I never found anything I liked. I now have 10 pairs of those pants!

Thumbnail of user allisonn160
Utah
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I used to love Fabletics for the high waisted pants and the super cute matching sets in fun colors and styles. The styles have changed and are too monochromatic, and too cropped/inappropriate for mature women.

Thumbnail of user rileyb186
New York
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I have bought 4 pairs of shorts from fabletics and I love them. But the process of making a membership for a free trail, then purchasing clothes, then canceling the membership is very tedious. But its all ti sjip the 60 dollar a month membership fee to make their clothes a somewhat reasonable price.

Thumbnail of user trevorb398
Washington
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The quality of the clothing is very good, but that is not able to overcome the egregiously long time it took to deliver and that the package appeared to disappear into the ether for weeks & weeks without update.

Thumbnail of user daley99
Maryland
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I am satisfied with the clothes I got. However, I have cancelled my account and unsubscribed from emails because I don't need new workout shorts and tees every month. I have "unsubscribed" several times and each time received confirmation that I have unsubscribed successfully. However, the endless harassing emails never stop and I am continuing to get them. Make. Them. Stop!

Products used:
Shorts, t shirts, and jacket

Service
Value
Shipping
Quality
Thumbnail of user jaymeb58
Indiana
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Difficult to navigate website to cancel every month. If I forget to cancel or confirm cancel I'm charged a member credit $69. Any of the items we needed were already cheaper than the $69 credit.
When I finally tried to cash in on my member credits each item I added to cart then tried to check out was now out of stock. This happened multiple times in one transaction. But wait there more. Fee shipping. Nope. There's taxes and Tarrif. I have never ordered anything in the US within the US and laid a Tartiff on top of normal taxes. But wait if I pay for something in the store I'm still laying taxes and a tariff. I paid 7.50 intarrif and 8.92 in taxes. Do not buy into this monthly vip membership

Thumbnail of user anshanyk
Washington
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Always buy for the fit and the fact there are pockets. Makes me look slimy and I can hide my phone and money in the pockets! Bras are always comfy and sexy looking and feels HotMama. The BEST clothes for lounging and working out! 😍

Thumbnail of user lavettel2
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The last 3 pair of Powerhold leggings I have purchased have had issues. They are developing holes very quickly, the seams are fraying or there is rusching where there shouldn't be.
If it was one pair, ok. But 3 recent pairs? That is too many. I will be cancelling my subscription immediately.

Thumbnail of user kellyo675
Georgia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The products are very good. The Fabletics business model however is very confusing and disieving. Way to many texts announcing sale items that are beyond cheap, then when using your prepaid credits the product pricing feels that like its retail +. Cancelled my memvership and still am recieving sale texts. Can't get them cancelled..

Thumbnail of user kevino1987
West Virginia
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Every piece of clothing I've received has been super comfortable, fit well, has held up through a few washes.

The shorts are super comfortable.

The prices are pretty solid if you keep an eye out for deals.

The only thing I didn't like was the monthly membership aspect. Even though tiki can skip a month or pause whenever you want, on at least two occasions, I thought I had opted out for a month but actually didnt complete the opt out. It's clearly designed to make it difficult to opt out and it was only like $50 each time and the clothes I used the credits on were great, I just don't want to have to confirm 2 or 3 or 4 times I want to skip a month. I didn't even try to get ahold of customer service because there's 0 chance I could get a hold of a human being.

Service
Value
Shipping
Quality
Thumbnail of user kennethr2189
Colorado
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

The sweatpants and joggers are great and fit great according to the website fitting parameters. The underwear/briefs are okay. The waistline on the briefs creases and folds over too easily and stays that way.

Thumbnail of user violaq4
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Mostly everything I have purchased has been of good quality except for a green jacket that was too big (I had to give that away). The brown top which I purchased and returned was very snug. Uncomfortable in the arm and across the top breast. I was surprised because everything I have purchased so far has been true to size.
I recently purchased a winter white sweatpants and I had worn them home on a two-hour plane ride. They look like I have had them for two years. They have lint balls on thigh area along the front of the pants. What a waste of money (Smh). Other than that everything I have purchased from here has been great!

Thumbnail of user graceb765
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The outfit bundles don't compare with how they used to be 3-5-10 years ago! I keep holding out hope, but have started to give up. LOVE the bell bottom compression pants though, despite not being in an outfit bundle.

Thumbnail of user danielleo394
New Jersey
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Do not recommend fabletics at all. They rope you in with initial low prices, but when I had to exchange a product due to incorrect size the price went back up and I ended up paying more. I tried the subscription for a month thinking it would remain with those low prices, but no. Horrible selection to use your credits. Terrible and misleading business model. Overpriced for lack of quality.

Thumbnail of user christophert904
Maryland
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

Who pays $59 a month to buy clothes? They are better off making clothes affordable and ditching the membership model. $55 for a T-Shirt? I'm done doing business with them, which stinks cause the shirts I ordered were nice..

Thumbnail of user jessicak1803
Illinois
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I wish Fabletics had more filter options on their website. If you look at how Lululemon filters the leggings, for example, you'll see it is much easier to navigate their site. I like being able to filter by size, length, fit, color, style, etc.

Thumbnail of user zachr259
Colorado
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The title says it all. I have nothing bad to say about anything I have ever purchased. I have been a member since the first month they started, learning about them in the beginning stages of cloud computing and how Microsoft helped them with their analytics at a conference. If you haven't tried them you're missing out. I bet there are 30 leggings of various lengths, sizes, materials for every purpose of life, tank tops, t-shirts, bras everything has been the best.

Thumbnail of user amyf1613
Oregon
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I should've known to order a size up. I got the "normal" size I wear and by the time it got to me and I tried it on and imitated a return they were out of the size I need. Yitty and Fabletics are always fit smaller.

Thumbnail of user jenniferb5592
Arizona
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have never entered one of their stores where I was not immediately greeted asked if I am a member and then told all of the current sales and deals. They also always help me bundle when available and offer to order sizes online and ship to my house for no-cost when not available in the store. It is hard to find customer service in any industry like that these days.

Thumbnail of user connies1397
Michigan
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

Purchased a few things, didn't care for the fabric. Requested a return label, received immediately. Went to UPS showed the QR and that was it. Received confirmation.
I really like Fabletics clothing; no hassles

Comfy and styling
May 16th, 2024
Verified purchase
• Previous review

I order from Fabletics a lot, especially the sales. But I don't purchase the workout bra's on line, due to each one fits differently. Overall great quality, fits comfortable, the material last a long time.

Thumbnail of user ebens11
New York
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

These are definitely shipping direct from
China which means it can be weeks before your things arrive. Size is not consistent, especially between different styles.
The "membership" requires effort and digging on the website to opt out of the month, which makes it difficult to manage your spending.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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