• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.2 stars from 11,199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.6%
Positive
1,471
Neutral
246
Negative
1,027
View ratings trends
226
See all photos
How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

See critical reviews

Reviews (11,199)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user pamo320
New York
0 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

I have not experienced the low level of customer service since dealing with a cable company years ago. Fabletics has not figured it out.
The mistake started as mine; I mis-typed my email address when signing up. When I went to sign in, I thought I'd just forgotten my password so I ended up with a second account.
I was being charged on an account that I couldn't access. They told me that they couldn't connect the accounts. You can wait on their chat and phone for a VERY long time and then they are not helpful at all. Note that you will have to go through this system when you try and cancel. Very easy to sign up and a nightmare to try and cancel. No way to do it in your account.
Products are nice quality, just plan on a big challenge when you try to cancel your membership. Kind of like a low quality gym.

Thumbnail of user kevinu753
California
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

I LOVE Fabletics! I wear at least two articles of it every single day! I cannot get enough. I would love to express my dislike for the 10 foot long tags. I would love a sewn in or printed label. I wear different sizes at different times and like to know what size I need to choose. I love the material you use. It's light and never pulls of bunches on me. It fits my body type perfectly. I exercise pretty much 7 days a week and wear your active wear and wear your golf styles to my office job weekly. Thanks so much!

Thumbnail of user angelicao68
New Mexico
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Ordered pants and some accessories. Two of the pants were too long, when I tried to exchange for a different size, the app initially let me, then I glitched. I went back in to try and initiate the exchange again, but those two items were all of sudden it eligible for exchange…hmmm. Fanny pack is nice but the pockets on the inside are not sturdy and were stretched out so they don't hold small items well.

Thumbnail of user travedaw
Mississippi
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

I love Fabletics! Everything I have gotten has great and it also fits perfect. I was skeptical about what size to get since I've lost some weight but I guessed my size right on the money. I also love how the leggings suck in my tummy and also allow me to exercise and be comfortable.

Thumbnail of user jenniferv1582
Washington
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

I've been a member for over a decade now. I'm always pleased with the quality. The filter function has drastically improved. I do notice sometimes there isn't one for features. I have to have pockets with my leggings

Thumbnail of user peterb4610
Washington
1 review
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase

Put two things in my cart. I was really looking forward to trying the Don pant, but when I went to checkout only one item had the sale price. So obviously the leggings I was buying for my wife were what I purchased.

Thumbnail of user aarond790
California
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

I got sick of receiving notification after notification of promos that only apply to new members. If you do find a deal, the stock is so limited. I got a few things that I wear around the house, but overall I was frustrated with the fake deals and low stock. Moving on.

Thumbnail of user christinab2664
New Hampshire
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

I spend $60 a month for a credit to buy clothing that is rarely over $40. If I can find anything I like in my size. Every once in a while I will find a bundle that makes it worth my while. When I do find something it is generally good quality but honestly how many sports bras and leggings do I need?

Thumbnail of user ilyasa19
New York
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Scrubs are very comfortable. I work out and have broad shoulders so it's hard to fit into many tops. These scrubs have been amazing at how well they fit. Nice and fitted without limiting mobility, wicks water very well, and super stylish. The color options are amazing.

Thumbnail of user apriln179
Hawaii
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

I started out with Yitty. It was recommended by a friend and I liked the idea of buying products made for bigger (plus size) girls. I didn't purchase much in the beginning. I accumulated lots of credits, mostly because I didn't pause it or ask that I not be charged, which I didn't seem to mind. I did order 4 or more things to use up my credits. I did this about three times (buy, accumulate & buy). Finally I decided to cancel my membership, cut out some of my "extra" spending. I had my (adult) daughter spend the last of my credits and then cancelled my membership. It was an easy process and the site doesn't guilt you into cancelling your membership.

I did order from both Yitty and Fabletics.

Thumbnail of user cindyl1334
Arizona
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

The monthly rate isn't worth it since the stuff I want is less than the fee. All I want is a hidden pocket in the front. Only a couple of leggings/shorts have them. As soon as I can find something to use my credits on, I will be discontinuing my membership.

Thumbnail of user phyllisc434
Illinois
3 reviews
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

Recently visited the site but the items I find the cutest are always sold out and there is no re-order (unitards and sport dresses). I hope that you are looking at what you tend to quickly sell out of and are making adjustments to your inventory. I can only wear so many leggings before I want something else. Still a fan but not much else I can buy.

Thumbnail of user elised106
Florida
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

My husband was reluctant to order shorts from a "women's" website. He was pleasantly surprised when his now favorite shorts arrived in the mail. Great fit, great wearability and or course, great ordering experience.

Thumbnail of user michelel771
Arizona
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Fabletics is a great place for me to shop at! I love the quality of the products and the customer support is fantastic! I've never had a problem returning something. They are always happy to help. I do recommend shopping at Fabletics for your workout clothing for women and men!

Thumbnail of user cosmictwinw
Florida
0 reviews
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

The quality of the products I've received from Fabletcs across the board have been great. Sadly whenever the newest drops which are almost always must have items are released they're always sold out. I'm not sure if they make enough and there's never an indication if they restock those items. 😔

Value
Shipping
Quality
Thumbnail of user margaretw1844
Ohio
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Bring back the monetary credit instead of just giving a credit. I will be canceling my membership because you have so many salesmen and I cannot take advantage. I'm not going to use a credit that I paid $59 for to purchase an item that's on sale for $20. When o first joined I would get to use the dollar amount. Not happy about that so I will be cancelling my subscription

Thumbnail of user adamm1897
California
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

It seems the business model is built on the membership and forgetting to cancel, which takes 5-6 clicks plus a confirmation. The clothing is meh, but it's good for the member price... provided you remember to pass on the credit. Otherwise you're paying Athleta prices for underperforming clothes.

Thumbnail of user angelac3970
Illinois
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

I do not appreciate the increase in membership costs while the value of that membership goes down. I used to pay $50 for a credit that could be redeemed for something worth up to $100. The credit now costs $70 and it's only applicable towards products worth up to $80. The quality of Fabletics clothes is not worth this price.

Thumbnail of user tomw2032
Washington
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

I love your clothing (women & men) but I don't like your rules about being charged if you forget to opt out in first few days of month. I will be finding out how to cancel my membership. I don't like that part of Fabletics.

Thumbnail of user kaylynk11
Wisconsin
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

The customer service and shipping was terrible. The quality of the items was fine, but the zipper on the top is either open or closed. You can't have it partly open or it opens all the way. I will personally never order from Fabletics again.

Thumbnail of user stevenl3380
Massachusetts
1 review
0 helpful votes
  • Send Message
November 11th, 2024
Verified purchase

I like the clothing. If you catch the deals right, you can really get some great value. I only need so much clothing so after a month I don't see the need to stay a member. The most annoying part is the website. It is very cumbersome and slow to navigate. Overall I would recommend fabletics to others.

Thumbnail of user lindseyh387
Maryland
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

I ordered my husband some pants and shirts for work. The shirts were okay, but the pants were very cheap. One pair ripped while he was putting them on for the first time, and the second pair was just way to small and not accurate to the normal men's pant sizes. Waste of money.

Thumbnail of user katherynr14
California
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

There has not been a lot of variety, the membership doesn't seem worth it anymore since the sales are less then the fee and you do not get compensated and the few items I am interested are usually out of stock. I have been a member since about 2015 and the quality has gotten worse as well as the selection. I went to a store location in Orlando when I was visiting since they didn't have one in my city and they would not give me the sale since I was already a member and it was only for people signing up which I feel does not encourage loyalty to the brand at all.

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurab5812
California
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

My only complaint is regarding the VIP member outfit credits. Over the years, I have had a few to get through. However, if I want to buy something that is on sale, I have to pay cash for sale price, or full price with a member credit. Why would I want to spend $60 when I could spend $20?!
I wish I could use my credit for an outfit up to $100, like what I can do now, but then have the option to use it like a gift card for the $60 I already spent. Now that would be a really sweet deal and easier for me to spend more with Fabletics.

Thumbnail of user meganc1005
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Love my Fabletics but as a member I see items in the stores or advertised on social media that are not available. It's disappointing to not be able to get the items you want as a long term member but they seem to be available to new members. Also on the website, you should be able to search by features. For example, I would like to search form compression shorts with pockets.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?