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Facebook

How would you rate Facebook?
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Texas
1 review
5 helpful votes
Follow Ashlee M.
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Facebook is biased
September 22, 2022

I really wish someone else would open a new platform that was similar, I've had my Facebook since 2010 and now someone reported a screenshot of a post I shared saying how is hunter Biden able to get away with this, he's nude but it is completely blurred out and you can't see a damn thing, I found this on Facebook and it was in Jan, and now I'm in FB jail. This platform sucks because you cannot actually communicate with anyone, there's no way to leave a few sentences about the intent you had behind sharing it which is to make people aware that this is a bad person. And yet I can't share that but girls and guys can literally put p*** on here where underage kids can see it? What kind of double standard is that? I guess they gotta keep their favorite predators outta trouble.

Date of experience: September 22, 2022
New Jersey
6 reviews
30 helpful votes
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Facebook will block your access for things that are posted which don't fit the narrative they want to portray. They are completely controlling people and lying and limiting visibility of my posts and what I can see from others. They put you in "jail" for periods of time for not conforming to their ever changing standards.
They should be sued and completely destroy our constitutional rights!
I hope they are sued someday and just get completely wiped out!

Date of experience: December 2, 2020
Texas
1 review
0 helpful votes
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Horrible
May 14, 2022

Facebook has become trash lately. They will let scammers and fake people on the site. But will disable someone's account that's has nothing wrong on and say it doesn't follow community guidelines. I woke up this morning to my account being disabled because apparently my account no longer follows community guidelines. Now I have have this account for years. And now it doesn't follow community guidelines. But When I try to report a scammer or someone posing as another person on Facebook. They say we don't see anything wrong. Seems to me Facebook doesn't know what community guidelines they follow. Just wonder how a platform that is as big as this one would let scammers and fake people on their site. But real honest people who only post family pictures or shares a funny meme or quote are not allowed and their account is disabled. I'm not happy with Facebook.

Date of experience: May 14, 2022
Washington
1 review
2 helpful votes
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Facebook can be fun good for the marketplace but not for fraud. I reported a transaction with proof of the seller admitting that fault but claim that I should not have trusted his description of the tires as being barely new and driven than 4000 miles. I was in a hurry and found out the tires are 10 years and cracked if you look very closely. My fault for being in a hurry. I submitted our entire conversation, text, emails, to Facebook 4 times and got no response. The seller is still selling and updated his description.

Date of experience: August 23, 2023
Maryland
1 review
3 helpful votes
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Facebook puts you in jail for freedom of speech! Facebook has went down significantly! It use to be a place where we speak our minds and be free to Express of life but know like all sites! Facebook has became the worst app in history! I wish i could give negative stars but hey that what i can give!

Date of experience: June 6, 2021
AE
1 review
0 helpful votes
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Ads
June 2, 2023

It has become a norm for Facebook to interrupt every of our activities on Facebook with an endless Ad since meta… came into power. It's annoying to say the least, you don't need to force the ad down our throats.

The pic. Is just example of what I mean.

Date of experience: June 2, 2023
Illinois
1 review
3 helpful votes
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I had a simple issue and facebook is taking forever to fix it it. I am not receiving text message on my registered mobile number and facebook not able to fix it. My profile is locked down and it was really a big pain recovering it back as I am not receiving text messages even though I have the registered mobile number. Same issue with instagram as well.
There is no customer service for help or assistance.
While I understand the security system, any technical issue has to be fixed first.
Better move to other social networks.

Date of experience: March 24, 2022
GB
1 review
0 helpful votes
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Outstanding service
April 13, 2021

From start to finish the service from this company was outstanding. They emailed me after my query on Bark within a couple of hours, we spoke and discussed the particulars of the transfer from airport. He understood our requirements and proposed an extremely reasonable cost. On the day our plane was delayed and the company was flexible as they were used to such things. Very friendly and kind. Extremely happy with the journey. Definitely recommend.

Date of experience: April 13, 2021
Canada
4 reviews
5 helpful votes
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Why in the world does Facebook keep allowing so many scammers to post ads on their site? I've been suckered twice now (with much embarrassment) by Chinese scammers who are either selling counterfeit merch ($1 silver coins in my case) or not shipping the item at all (a 3d printer).

In one case I was refunded rather quickly by my credit card company but in the other I had to fight with Paypal tooth and nail to receive the refund. They even made me visit a local coin shop and obtain a letter of "NON-authenticity". Amazing that Facebook allows their already poor reputation to be further damaged by these crooks. Advice: Don't buy anything from ads you see on Facebook!

Date of experience: May 22, 2021
New York
2 reviews
4 helpful votes
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Worst customer service...
December 26, 2013

Worst customer service... cannot find any way what so ever to contact anyone. They request I send them a copy of my DL and marriage license for name change. I've waited 5 months now.

Terrible terrible social network

Date of experience: December 26, 2013
Illinois
2 reviews
6 helpful votes
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Social Media
September 12, 2017

Great way to reconnect with friends and family! But beware that drama can happen really quickly! Unfortunately some people don't have any thing better to do other than destroy your happiness behind a computer screen.

Date of experience: September 12, 2017
Kenya
1 review
0 helpful votes
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The best of social media
December 25, 2020

Facebook has the best features for social networking. Subscribers are able to interact, market their products, and easily communicate. Facebook messager helps in individual communications thus increasing privacy

Date of experience: December 24, 2020
GB
2 reviews
2 helpful votes
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Don't bother, its quicker and cheaper to buy all the bits separate and do it yourself! I ordered my T4 ply lining kit 4 weeks ago! Ive received/heard nothing from this "company", not even an apology or explanation as to what is going on! Ive now had to file a claim through paypal to get my money back. Disgraceful.

Date of experience: September 4, 2014
Canada
1 review
19 helpful votes
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Since when can a media platform censor posts that are opinions, and are based on testing they have done, or recognize. Real tests, objective tests. Fact checked and removed, in favour of obvious one sided agendas... thats pathetic, self righteous, and for the founder to deny access to information regarding colluding with other big media like twitter. He obviously has lots to hide...

Date of experience: December 2, 2020
Pakistan
6 reviews
19 helpful votes
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I had been a regular user of Facebook, but due to the non authenticity of information coming from everywhere, I switched Facebook. There is a lot of advertisement on Facebook, which always irritates me. There is no mechanism to publish some verified information on this platform. Although, Facebook is a social media platform, but it is also being used for business purposes, so fake, hateful, and political publishing should be avoided to make this platform professionally sound.

Date of experience: September 26, 2021
South Dakota
1 review
10 helpful votes
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Absolutely hands down the worst customer support of any company I've ever dealt with! I've been trying since September to get back into my account which I was somehow locked out of when I got a new phone. I've submitted help requests with my photo ID more times then I can count! Never have I received a message or call back! They will not help me. I've called the 1800 number and left messages on every option. Heard nothing back. Seriously a horrible business when you can't even help your subscribers. Terribly disappointed in Facebook!

Date of experience: January 24, 2022
Kentucky
1 review
10 helpful votes
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Rigid rules, unable to talk to a human being, illogical and confusing help. Facebook is worthless. Here's a tip Zuck: People can't reason with or effectively initiate productive conversations with algorithms. A local news station posted a story about two people who molested a child and ended up damaging the genitals of the child. Police captured the perpetrators and I replied "Hope they are executed" and I was banned. I didn't call for vigilante justice, nor did I incite others to commit violence. Execution is defined by Oxford as "a legal process in which a death sentence is carried out" Absolutely asinine!

Date of experience: August 11, 2022
Senegal
1 review
4 helpful votes
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Zero Customer Service.
September 13, 2019

This has been happening since August. My account keeps being restricted for no good reason... even after trying to post a simple status. I wait for the limit to be removed, and as soon as I try to post one thing, it gets limited again. I can't even "like" things in the news feed. I have groups I manage and need access to my account. I already made sure my account follows all community standards. I've checked my devices for malware and contacted Facebook About 100 times with no personal or helpful response. Have learned the hard way they have zero available customer service, only automated robot like responses from the unhelpful "help center."

Date of experience: September 13, 2019
Texas
2 reviews
2 helpful votes
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Fossil watches
March 9, 2024

Fossil watches epitomize timeless elegance and exceptional quality, offering a diverse range of designs from classic to modern. With finely polished cases, clear dials, and comfortable straps, each timepiece exudes meticulous craftsmanship. Beyond their stylish appearance, Fossil watches are built to last, constructed from high-quality materials for durability and reliability. From simple three-hand watches to multifunctional chronographs, they offer excellent functionality and precision timekeeping. Versatile enough to seamlessly transition from casual to formal settings, Fossil watches add sophistication to any ensemble. With their combination of timeless design, reliability, and affordability, Fossil watches represent excellent value for both seasoned collectors and fashion-conscious individuals alike. Highly recommended for those seeking a blend of style and performance that stands the test of time.

Date of experience: March 8, 2024
Illinois
11 reviews
9 helpful votes
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Expeditious!
August 14, 2016

First of all, Ron answered the phone when I called. Yes, that's a surprise attribute because I called or emailed 3 other electricians and no one responded. Ron came out and did a very reasonable estimate. We set up an appointment for him to return and do the work. He was professional, intelligent, well spoken, friendly, efficient, organized, neat, clean - there was no mess left behind.

Date of experience: August 13, 2016

Overview

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
429
value
393
shipping
257
returns
240
quality
363
This company does not typically respond to reviews
+537