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FacebookReviews 1,684

1.9

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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
431
value
394
shipping
257
returns
241
quality
365
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New Jersey
39 reviews
76 helpful votes
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Solid 4
August 7, 2018

I think they would get a 5 if they weren't trying to sell mine and everyone else's data. The system has gotten a lot less clunky over the years, but I feel like ads are being thrown at me left and right. Obviously they need to make money somehow, but it would be nice if it felt less spammy.

Date of experience: August 7, 2018
Washington
76 reviews
124 helpful votes
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Personally I dont go on Facebook that much because I just have my family on there and Facebook seems to have a lot more older people then younger, but Facebook is a good app to know what you're family's up to.

Date of experience: August 6, 2018
Kenya
1 review
1 helpful vote
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Yeyyeeeyy
August 2, 2018

Facebook is the bom. With all friend and pals from high skul and all cant wait to meet new people n interact with people from different social clause and areas

Date of experience: August 2, 2018
Florida
1 review
5 helpful votes
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BEWARE / SCAMMER!
I bought a 4 speed automatic transmission for a Honda Element from DCP/ Dennis Car Parts. The owner is Leroy Anthony Dennis but tells everyone his first name is Dennis.
He says he has a shop but doesn't. He runs his business out of a storage unit in Ft. Lauderdale called "Extra Space Storage ". What he delivered to me was a 5 speed transmission for an Acura RSX.
Now he refuses to refund me the $900 I gave him. I took him to Broward County Small Claims court and won the case and he still refuses to pay up. He also has a Facebook page for this business where he controls what reviews he wants people to see.
Scammer! You have been warned.

+8
Date of experience: July 30, 2018
Indonesia
1 review
0 helpful votes
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Terbaik
July 27, 2018

Mantappppp pisan pokoknya mah juara membantu saya menyelesaikan skripsi saya yang kajurnya minta untuk cek plagiat

Date of experience: July 27, 2018
Kenya
1 review
2 helpful votes
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For younguns
July 20, 2018

FB is getting to be for a much younger generation and the older folk like myself find it non-useful for our purposes.

Date of experience: July 20, 2018
Kenya
3 reviews
9 helpful votes
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Hard to Use
July 15, 2018

Can't quite figure out how to make purchases through face book. I hear people talking about it.Is it like Amazon?

Date of experience: July 15, 2018
GB
1 review
3 helpful votes
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1 star no more
July 11, 2018

After so many years on facebook with new changes blocked my account with marketing
Try to contact costumer service for help newer reoplay
Cannot and dont want to use facebook no more its getting worst and worst

Date of experience: July 11, 2018
Kenya
1 review
3 helpful votes
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Time to move on
July 11, 2018

I have been in Facebook for over a decade, enjoying all the features and experiences that it could offer, with friends, family, and even strangers. Now it's time to move on, as I've grown into a different person with responsibilities.

Date of experience: July 10, 2018
Turkiye
1 review
0 helpful votes
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Should I call Faceads or Facebook? When I am watching a video, suddenly an ad appear, I am checking the news on Facebook they show me super crazy ads. This is not like that! I want to follow my friend's posts, happinesses and more!

Date of experience: July 7, 2018
California
1 review
1 helpful vote
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They the best
July 7, 2018

I love my ring and bout order another one next week save the they the best I will always get my ring from them thanks you soo much 8/8/18

Date of experience: July 6, 2018
Washington
5 reviews
21 helpful votes
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I was banned for being prolife. Overall, against free speech. I was bullied when I lkeft the proabortion movement.

Date of experience: July 6, 2018
New York
1 review
2 helpful votes
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Satisfaction guaranteed.
Everything I ordered, was actually what I expected. I'm glad that I am satisfied with my items, because now, I can recommend to my friends and I can be a Regular Customer for all occasions; no matter the season. Whether, Winter, Spring, Summer, or Fall!

Date of experience: July 5, 2018
Nebraska
2 reviews
11 helpful votes
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Great BBQ
July 2, 2018

Recently, we had dinner at Southern Craft BBQ. The service was excellent; the food was outstanding! All of us selected different dishes from the menu; the menu was quite diverse. We had a difficult time making a choice from the menu; all were looking good. The pricing was inline with the quality of food and service. WE HIGHLY RECOMMEND THIS RESTAURANT/?!

Date of experience: July 2, 2018
Kenya
2 reviews
4 helpful votes
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As a social media platform FB is the bomb. There is little they can do to open up the world to itself. Data protection for their users is poorly handled though and not just because of recent headlines.

Date of experience: July 2, 2018
Czechia
13 reviews
236 helpful votes
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Dying one
July 2, 2018

I'm actually surprised that in the age of messengers a social network is still popular and used by so many people. But it won't last long. Facebook is old, it works too slow and the recent data leak is just another that it is dying.

Date of experience: July 2, 2018
Texas
3 reviews
2 helpful votes
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I texted Carlos at 11:22 am and requested an appointment, he sent out Alex to check the property and provide a quote for me. I was amazed they got to me with 15 mins of me co tsctong them. Great peoples...

Date of experience: June 28, 2018
Florida
1 review
2 helpful votes
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Worse Company Ever
June 20, 2018

The owner is rude and have no manners. Don't ever shop at this store. It's located in the Wellington Green Mall in Wellington, FL. Learn some manners before you do public service.

Date of experience: June 20, 2018
GB
2 reviews
7 helpful votes
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Laggy and Slow
June 17, 2018

Worst site I've ever seen. I find it to be super-duper annoying, I just can't. I wouldn't suggest using it, it is just horrid.

Date of experience: June 17, 2018
Japan
1 review
0 helpful votes
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I have been using it for many years. They are always cooperative and I am very grateful. I am especially grateful to John Benedict, in particular today. It responded quickly.
And I would like to take this opportunity and thank Erica. Thank you for always helping me when in trouble.
Thank you in the future.

Date of experience: June 15, 2018

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+540