business logo of Facebook

FacebookReviews 1,684

1.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Facebook?
grey star
grey star
grey star
grey star
grey star

Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
431
value
394
shipping
257
returns
241
quality
365
This company does not typically respond to reviews

We monitor reviews for authenticity

Pakistan
3 reviews
0 helpful votes
Follow Cute P.
Unfollow Cute P.
Share Review
Report Review

Use of facebook
July 18, 2022

I like to use Facebook. To meet new people & relatives.we touch each other.to get and Conway our information. When we meet new people we understand environment in our country. We get informations too there.

Date of experience: July 18, 2022
Florida
1 review
0 helpful votes
Follow Tomas O.
Unfollow Tomas O.
Share Review
Report Review

Worst Company Ever
July 16, 2022

This company is the worst company around. Terrible everything when it comes to this business. You cannot anything without getting banned on this platform business wise. If I could give it zero star I would ******* times. Worst company ever!

Date of experience: July 16, 2022
Washington
1 review
1 helpful vote
Follow Sterling B.
Unfollow Sterling B.
Share Review
Report Review

The title say it all a place of willful ignorance and sedition, while profiting off of human misery.

Date of experience: July 16, 2022
Bangladesh
1 review
0 helpful votes
Follow Jahin F.
Unfollow Jahin F.
Share Review
Report Review

Film net turbo
July 14, 2022

Film net turbo এ একটা সুন্দর রিভিউ দিবেন, তার পরে স্কিনসট জমা দিবেন film net turbo এ একটা সুন্দর রিভিউ দিবেন, তার পরে স্কিনসট জমা দিবেন

Date of experience: July 13, 2022
Greece
1 review
0 helpful votes
Follow Sophia T.
Unfollow Sophia T.
Share Review
Report Review

This page supports rapists, misogunism and any kind of hate speech against women. They support women violence too. Every time i report something like this, I get an answear that it doesn't go against Facebook community policy. Sometimes they blocked me instead of the man who indulted and threatened me. I think violence starts on Facebook, the authorities should block this site

Date of experience: July 13, 2022
GB
7 reviews
15 helpful votes
Follow R T.
Unfollow R T.
Share Review
Report Review

They don't care
July 12, 2022

Why is there no customer service in facebook and instagram?
I understand that they don't care.
But at least they should pretend it.

Date of experience: July 12, 2022
Washington
1 review
0 helpful votes
Follow JAVIER H.
Unfollow JAVIER H.
Share Review
Report Review

I was trying to calling many times and email same thing this company Facebook is the Worse customer services ever never answer phone called and also never responded the email, I Have big issue someone hack me my Facebook account, I was trying to contact Corporate Headqueare to resolve my problem never received any phone call and email to help me out, I won't recommed facebook horrible customer support never help theirs customer

Date of experience: July 11, 2022
GB
1 review
0 helpful votes
Follow funke K.
Unfollow funke K.
Share Review
Report Review

My account was hacked and altered to prevent me access to it. I tried revert it but it wouldn't allow me.

Date of experience: July 9, 2022
Washington
1 review
0 helpful votes
Follow Stephen F.
Unfollow Stephen F.
Share Review
Report Review

Facebook Jail
July 6, 2022

Responding to a post about Jalen who was shot 60 times. Poster called him a liberal and blame shootings all on liberals. I responded, "he's a Trumper fool", and off to Facebook jail I go. Not really sure what's wrong with that statement. Petty petty Facebook

Date of experience: July 6, 2022
Ohio
1 review
0 helpful votes
Follow Devin Y.
Unfollow Devin Y.
Share Review
Report Review

I'm not on a ban, Facebook staff have blocked me from like love laughing or commenting friends posts.

Date of experience: July 3, 2022
Oregon
1 review
0 helpful votes
Follow christine h.
Unfollow christine h.
Share Review
Report Review

Ok telling the truth isn't ok by Facebook & wants me to load a photo of me to get back in? Controlling methods when they allow others to with views/life styles not shared by others as well as murderous females/supporters of such viciousness in killing off womb babies be on face book & if not allowed the likes of these murderers would out cry discrimination, while the killing of the unborn babies are killed off & no one gives a care of that happening. All who support this are libel for the the death penalty too but why can this killing be ok pre meditated & not stopped? How is it a health so called claim when it's the murdering of living babies? And they have the gall to want this when they all are alive for they weren't womb killed off. None of this of course is thought about. Nor is the law in mandatory out come of living babies being murdered off in this way & sentence ALL involved of it, charged & imprisoned, even giving the death penalty... They say "OUR" bodies yet what about with the baby bodies their killing off? Those bodies don't matter. Why not? At conception they are growing into a person factual outcome & with this fact it should defend\protect ALL pregnant wombs from a murderous bloody torturous death. Which are bagged up & disposed of like garbage, once alive living BABIES now dead, killed off by the masses of living breathing haters of them. So oppose this or any other view with free speech even dislike is criminal yet their not criminals for what they all are doing? And for all media to kick off those who oppose are murderous supporters & need to be charged with the massive babies murdering's allowing for a public media on their site to express & be defended by their murderous actions. Premeditated murder is murder & criminal charges needs application for ALL.

Date of experience: July 2, 2022
Jordan
2 reviews
0 helpful votes
Follow nadi a.
Unfollow nadi a.
Share Review
Report Review

Doubts wish
July 2, 2022

This site is based mainly to benefit from the people who subscribe to it and to convert their information into a commodity that is used to make profits without the knowledge or permission of the user to do so.

Date of experience: July 1, 2022
Texas
1 review
1 helpful vote
Follow Alejandro L.
Unfollow Alejandro L.
Share Review
Report Review

Everything that is fact checked is bia as edly fact checked to fit the left leaning sites agenda. Maybe get some more genuine fact checkers who are real patriots and not socialist. Even ground. Either way they are totally ignoring what our constitution stands for.

Date of experience: June 30, 2022
Germany
1 review
0 helpful votes
Follow Alexander i.
Unfollow Alexander i.
Share Review
Report Review

Sorry but Facebook is becoming the scum of society!
More scammers are shaking hands here. Every day you experience fraud with shopping sites that do not have an imprint. Sweepstakes that aren't. Trading fraudsters steal the fake pages or also from ARD Focus Nordbayern etc. etc. Etc. Olaf Scholz was also here as a fake picture! These scammers really stop at nothing.
However, since Facebook gets money from these advertisements, they are put online without prior verification. So people are ACTIVELY DAMAGED on Facebook! Facebook is the dregs of a social media platform! What a Zuckerberg once built up and was really cool is now worth nothing! Anyone who allows this fraud and allows it is unfortunately in the bottom drawer and should be prosecuted under EU law! Facebook should not only be taken to court, no, something has to change here. In Germany it would not be possible for so many fraudsters to advertise in this form. However, Facebook puts itself on the same level as all these scammers, as it allows these advertisements without further ado!

My opinion, after more than 10 years of Facebook, Facebook has to change something or delete itself! So this platform no longer has to be online.

Date of experience: June 29, 2022
Missouri
1 review
0 helpful votes
Follow Terri F.
Unfollow Terri F.
Share Review
Report Review

Facebook is a TERRIBLE app now! They can't distinguish the difference between a joke and reality and they restrict and/or ban your account for posts or comments while not allowing you to properly dispute the actions! I'm African American and I can tell that there are not many People like me that work in this particular department because there are phrases that we say in our culture that people may take the wrong way because they do not understand the phrase. If there were more BIPOC in whatever the department is that bans and restricts accounts, this would not be an issue. I got restricted for sharing "false information" about the Uvalde shooting which was a COMPILATION OF VIDEOS the PARENTS and NEWS MEDIA posted! I got restricted for sharing a video of a fight but the message was basically that the world would rather see more fighting than killing people because fighting is inevitable but killing is not (which is semi understandable but I don't think my account should've been restricted for it, just have the video removed). The video was maybe 45–to seconds and the men shook hands after and left. I got restricted for posting a video of a grandmother checking her grandsons diaper after leaving the sitters. The grandmother basically said it's necessary to do this because someone could be SA'ing your child and you have to be cautious. All of the videos I shared were not reported and are still able to be viewed, but my account is restricted. I believe the investigation into these thing need to be more thorough because Facebook is really on my last nerve.

Date of experience: June 28, 2022
Philippines
4 reviews
1 helpful vote
Follow Shanaya L.
Unfollow Shanaya L.
Share Review
Report Review

WOW
June 29, 2022

This app is a very helpful app. You can use this to contact your family and friends who are far-away from you. Very inconvenient to use.

Date of experience: June 28, 2022
India
1 review
0 helpful votes
Follow Viswalingam S.
Unfollow Viswalingam S.
Share Review
Report Review

My comments ( idiots, dogs, beggers, etc) are blocked stating it is against their community standards. But comments with obscene words in Tamil are at par with their standards. I deacivated my account and they sent message stating that " now the comments are at par with their standard. But I banned them and closed my facebook account. It is like paid media with double standards. Waste of time which I realised lately.

Date of experience: June 27, 2022
Kenya
1 review
0 helpful votes
Follow Jane N.
Unfollow Jane N.
Share Review
Report Review

Nassib is an amazing Dj, he is very professional and he knows his trade. He took the time to know our preference and delivered on our wedding day. He also took note of the crowd, he kept the day moving and everyone enjoyed themselves. He`s very pleasant, approachable, and responsible. Would highly recommend him for your next event! We will always be loyal customers

Date of experience: June 25, 2022
Virginia
1 review
0 helpful votes
Follow Ryder W.
Unfollow Ryder W.
Share Review
Report Review

This sucks
June 24, 2022

Literally all I said was I hate to admit. And they banned me for hate speech I wasn't attacking anyone so whats the point and I have groups I have to manage I don't have time for games now I gotta DM other admins to post announcements yall are getting pathetic. I can't even say" say two small words without losing access for 30 days if you don't want me using the app say" so I can free up storage.

Date of experience: June 24, 2022
GB
2 reviews
0 helpful votes
Follow will a.
Unfollow will a.
Share Review
Report Review

The community standards are a joke. My mate got reported and a post taken down, because it showed how someone's budget, income and the rise in cost of living, left him with no expendable income. That violates their community standards. However, a trans woman shouted at me for being a white male, made assumptions about my background and verbally abused me with hate speech, I reported it but it does not go against the comunity standards. Not to mention the animal and child abuse that is prevelent, which does not get taken down. They protect abusers and silence the innocent

Date of experience: June 24, 2022

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+540