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FacebookReviews 1,684

1.9

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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
431
value
394
shipping
257
returns
241
quality
365
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India
1 review
0 helpful votes
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Good
May 23, 2016

Excellent sitejabber and help consumers find great online business

Date of experience: May 22, 2016
Missouri
1 review
1 helpful vote
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So far I like
May 6, 2016

I just signed up and have not actually used it yet

Date of experience: May 6, 2016
California
3 reviews
2 helpful votes
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As a lot of people I was using the facebook plug-in for the comment section of a lot of online publications. I have nothing to hide and I usually stay well within comfortable limits of acceptable speech and respect towards other people and their opinion. With that I might as well use my real name.
To my surprise I received a ban of using certain features of those facebook plug-ins like the comment section for what I believed was 24 hours. But the only information I ever got was a pop-up message that I did not save. There is nothing on my page, in the support section, in settings or anywhere on my facebook site that explains the reason, the offending comment, a timeframe or anything in regards to this "ban". I believe that it must pertain to a comment in which I explained to another commenter that his/her exclusion of calling a group of people by their own chosen name of their identity but their birth identity would not be far different as calling an ethnic group by any derogatory term. I used those terms as an example in my comment for emphasis. Low and behold this might have led to an automatic ban which might not even be sen by any human but done automatically, is not reviewable and will stay on your facebook record. I do understand that facebook is a private site and that facebook is setting the rules. But their rules clearly violate our Freedom of speech to an incredible PC extend with no recourse. This whole system of theirs regulating opinions, and restricting speech as an educational tool is unacceptable in my eyes, besides that too many people post too many times what they had for dinner, but I can block that.

Date of experience: May 2, 2016
Washington
11 reviews
70 helpful votes
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Love being in contact with friends and family I would not normally be able to. I would of given it a 5 star but FB doesn't scan the people who place fraudulent ads and steal from good people.

Date of experience: May 2, 2016
Florida
1 review
1 helpful vote
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Jacqueline Taylor - A Local Beautician did my wife's hair and makeup for my wedding day and as well as her bridesmaids and did a great job! I was very impressed with her professionalism and her assistance as well was a great help. Loved her down to earth and open mind and she worked well with what everyone wanted done and also helped others work around things to make them happy with there final looks. She also stayed to help with all the final touches with decorating the ceremony at her will. Definitely would love to have her closer to home for my friends and wife

Date of experience: April 29, 2016
Emmaline W.
Canada
16 reviews
14 helpful votes
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Has improved
April 27, 2016

In the beginning I couldn't stand Facebook, but with the recent design changes I can now give www.facebook.com my full support.

Date of experience: April 27, 2016
North Carolina
1 review
0 helpful votes
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Very poor qyality
April 25, 2016

I ordered a blouse (black and white checked). What I got was NOTHING like what was pictured. Poor material, small size and ugly. Plus it took weeks to get here. Rosegal is a very poor company

Date of experience: April 25, 2016
Louisiana
1 review
2 helpful votes
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Very unhelpful site.
April 25, 2016

I've been to the site at least twice looking for mom's in unique situations like mine - hoping to be able to discuss problems. I've found the users there to be judgmental and unempathetic. After looking around at a few other post, I was shocked to see people suggesting legal action in step family problems as an immediate recourse to a seemingly simple miscommunication.
I don't know who monitors the site, but they do a poor job in delicate family situations.

Date of experience: April 25, 2016
Alabama
10 reviews
6 helpful votes
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Almost
April 23, 2016

Facebook has alot of great features, and took myspace by storm however the profile customization could be a lot better. Like background editor and music installer to play in background

Date of experience: April 22, 2016
California
1 review
1 helpful vote
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(there isn't a website, the site made me put something in order to submit the post. The name is Jake Radel's Home and Lawn Care, located in Columbia Missouri).

This piece of trash acts like he is on drugs, cannot properly drive or operate his eyesore of a truck,, uses profane language and creates disturbances on the property of his clientele. This is not someone you want in or around your home or family.

Date of experience: April 22, 2016
India
2 reviews
4 helpful votes
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A good supplier with very good knowledge about the products they sell

Date of experience: April 21, 2016
Arizona
5 reviews
5 helpful votes
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Best barber
April 15, 2016

My boys and I got the best haircuts in years. Private shop with a barber of 35 years.

Date of experience: April 15, 2016
Lithuania
2 reviews
0 helpful votes
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Greatest
April 13, 2016

Indeed the Greatest SOcial Media site of all for the communication, and storing a photo album online

Date of experience: April 13, 2016
Florida
2 reviews
11 helpful votes
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Many issue
April 8, 2016

I am facing many issues and its more than one week they did not solve those issues. I do not know what they are really doing.

Date of experience: April 8, 2016
GB
2 reviews
2 helpful votes
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5 stars
March 31, 2016

I like this particular social network. All companies have profiles there. Hence users can read their news, talk to their representatives and leave reviews

Date of experience: March 30, 2016
Colorado
1 review
0 helpful votes
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Skemdisnndhdndjxms
March 22, 2016

Great news I have a PSN redeem code and I can't believe it actually worked! If you want one go to http://freepsnforever.com

Date of experience: March 22, 2016
Nevada
8 reviews
16 helpful votes
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FB suck!
March 19, 2016

FB allow all Violate, Porn and Nudity, but when you express your feeling about Sharia Law in USA your account will be Suspended LOL
FB Suck!
FB should be deleted from Mother Earth!

Date of experience: March 19, 2016
Germany
4 reviews
22 helpful votes
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I cannot wait for the day when facebook is over...

It is the definition of greed and narcissism and this is nowhere more clear than through the actions of the arrogant and childish owner.

Date of experience: March 14, 2016
Paul S.
Missouri
9 reviews
50 helpful votes
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Always Risky
March 1, 2016

I use it but am still wary of it. There is a chance of accidentally a malware embedded in a 'comment' so keep your curser away from them ... even a friends. They finally got the message that they need something more than a 'Like' icon. No one wants to 'like' everything.

Date of experience: March 1, 2016
South Carolina
2 reviews
0 helpful votes
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Love it!
February 21, 2016

When you live far away from family and friends, it's helped to keep in touch with them. Would rather be there but...

Date of experience: February 21, 2016

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+540