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FacebookReviews 1,684

1.9

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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
431
value
394
shipping
257
returns
241
quality
365
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Oklahoma
1 review
1 helpful vote
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Facebook! WOW WHAT?
December 29, 2021

Because I used one bad word, Facebook took my account away. Wow. No wonder their rating keeps going down. If it wasn't for my daughter being on fb, I would welcome the shun!

Date of experience: December 29, 2021
Australia
10 reviews
10 helpful votes
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Just, no.
December 26, 2021

Please. Pay attention here. Mark Zuckerbeg is a criminal. He only wants to sell your private information to advertisers, amongst other shady companies. Facebook is terrible for privacy. Its also toxic, it encourages narcissism. I highly recommend avoiding ANYTHING facebook, if you value your privacy. Other than that, facebook is good for contacting people on messenger for free. In any country. Simply using wifi or 4g mobile data. Besides this feature, there is nothing good about facebook.

Date of experience: December 26, 2021
India
1 review
0 helpful votes
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Awesome
December 25, 2021

This is an amazing software money transfer. It's really very easy to use. It's really very helpful for me.

Date of experience: December 25, 2021
Tennessee
1 review
1 helpful vote
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Can't Access My Account
December 23, 2021

Facebook has the worst customer service. How do you not have any type of a call center?

I was locked out of my account months ago. Someone hacked me, changed my email AND my password. Facebook wants to send a recovery email to the email that has been changed. What in the world is that going to do for me?

Fast forward to today, I find out they'll send an email to any email address I select as long as I give them a picture of my ID. I do that. They say, "Okay. Here's a link. Change your password." Hopes are up. For no reason. After I change my password it wants a "code from a code generator". What the actual fu¢k is that? I didn't set that up ever. So, I still can't get in. It gives three options for a "if this doesn't work" scenario. They all basically say "log into Facebook on a device you've logged in on before." Yep. That's my phone I'm currently using. Guess that's not good enough for some reason. Or. GET THIS. LOG IN TO MY ACCOUNT AND GO TO THE MENU TAB. If I could do that, why the fu¢k would I be here to begin with? $hit platform. I just want my memories from 10+ years ago, you corporate di¢ks.

Conclusion:
Not to sound like I wear a tin foil hat, but I think facebook intentionally did this to some extent to get a copy of my ID.
Fu¢k you, Zuckerbit¢h, you lizard looking di¢k.

Date of experience: December 23, 2021
Ohio
1 review
2 helpful votes
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Advertising scams
December 23, 2021

After being taken by a Facebook advertisement, as are thousands of people, Facebook fact checkers should be checking any one advertising on it's site. 95% of advertisements are fraud. These advertisers are only after your money. They use what looks like a legitimate company with all the accreditations and phone numbers and when you try and contact them they don't answer the phone or a recording puts you on hold and plays ridiculous music until you hang up in frustration, all the while Zuckerberg is making millions off the advertising. Before you order anything off a Facebook ad I encourage you to investigate the company for any fraud or misrepresentations. Again don't order anything off a Facebook ad if you have not checked the business out!
I encourage all legitimate businesses to help fight this fraud. Don't advertise on Facebook there are other avenues to get the word out!

Date of experience: December 23, 2021
France
1 review
0 helpful votes
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Sans
December 24, 2021

Bon produit, livraison rapide et dans les temps, simple a utiliser, et très pratique pour l'usage, merci

Date of experience: December 23, 2021
Georgia
1 review
0 helpful votes
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Facebook donated 300 million plus to demarcate party and blocks everything that you say honest against the evil corrupted elites and governments. They ever resorted to posting ads on my account and putting me in Facebook jail for them as well. They blocked me and put me in Facebook jail for saying: we the people are getting our butts kicked by the elites and the governments with a pencil and we the people must learn to fight with a pencil, guns are only to protect the pencil. *******@mail.com

Date of experience: December 21, 2021
New York
1 review
0 helpful votes
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Slow and Wrong
December 21, 2021

The part took forever to get, and the first time it came it was not even close to the right part. You should pay to overnight it when you inconvenience the customer. Especially when I need it for business. So that's poor service.

Date of experience: December 21, 2021
Texas
1 review
1 helpful vote
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Unfair
December 19, 2021

Rather than changing and upgrading facebook, they need to put more protection on facebook because not everyone wanna upload their identity so they can have access to facebook again all because Meta says 50,000 Facebook users may have been spied on by private surveillance firms which that's a lie because when I check to see if my facebook app new to upgrading I would see this "1 Hacker Way, Menlo Park, California, United States" coming from the people who created Facebook, all types of people on Facebook and sad part is we can't get in contact with him if we ever have a situation

Date of experience: December 19, 2021
Pakistan
1 review
0 helpful votes
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DATA ENTRY EXPERT
December 19, 2021

I can data entry in ms excel ms office ms word ms power point presentation logo maker logo design etc

Date of experience: December 19, 2021
California
1 review
0 helpful votes
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OK, so it's not voluntary! Facebook is forcing me to use a so-called more secure way of logging in. First I have to enter my password. No problem there. Then I have to read a barcode with a barcode scanner. Doesn't work when I enter the code! Tried it numerous times, using different barcode-scanning apps. I am locked out of my account! Great job, Facebook! Orwell's 1984 has nothing on you!

Date of experience: December 18, 2021
Canada
1 review
0 helpful votes
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Good web
December 18, 2021

Only good web and app speed application wow I'm hossin and friend Facebook woow application good fire good

Date of experience: December 18, 2021
Virginia
1 review
1 helpful vote
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Not Helpful
December 16, 2021

My old account was hacked and taken over by the hacker and I've written to fb and they will not help me get my old account back that I had for 11 years. I've begged them to help me but they completely ignore me.

Date of experience: December 16, 2021
Jamaica
1 review
0 helpful votes
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Face book is crap. It no longer is as good as it use to be. My account has been hacked and they said to send my id I did and this stupid thing is telling me they cant use it to give me back my account. It doesnt even deserve a star for this stupidness.

Date of experience: December 15, 2021
Ohio
9 reviews
18 helpful votes
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Woke comunists
December 15, 2021

Seems Twitter got themselves in a jamb, just like Netflix and Disney. You woke comunists will be in line next to take a fall all because you morons don't belive in this country or our constitution. Mark Zuckerburg needs to be locked up for life you are a discrace to this country and a poor excuse for a human. All your comunist crap will surly catch up to you. May life treat you like the piece of crap you are

Date of experience: December 15, 2021
California
1 review
0 helpful votes
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$#*! you face $#*!!
December 12, 2021

Totally biased they hate caucasion people and make it quite clear I pray Donald Trump wins the lawsuit against the pos fb biased $#*! $#*! YOU POS FACE BOOK AND YOUR BULL $#*! SO CALLED FACT CHECKERS ALL YOU ARE IS $#*!ING BLACK LOVERS! GO TO HELL!

Date of experience: December 12, 2021
Nigeria
1 review
1 helpful vote
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Please I am pleading that my account should be open I am very sorry for voillating the terms and conditions of Facebook community

Date of experience: December 5, 2021
GB
1 review
0 helpful votes
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Recent murder of Arthur.
December 5, 2021

Well I am amazed being banned for 6 days for saying the couple who murdered the young child Arthur should be hung! The FB police considered this hate speech! Well I'm sorry if they didn't post items such as this then there would be no reaction absolutely ridiculous cannot believe this! Goodbye Facebook hello Twitter. As far as I'm concerned Facebook have pressed the self-destruct button it has got to the point where you cannot make any comment whatsoever without prior warnings saying that hate speech will be dealt with sternly. What a load of rubbish people are very upset over this murder and no doubt I'm not the only one who's been accused of hate speech. Well Facebook have turned into a left-wing wishy-washy social media site so they won't be around much longer. I have noticed recently that Facebook are becoming increasingly judge jury and executioner and you have no say whatsoever on the matter.

Date of experience: December 5, 2021
Pennsylvania
1 review
0 helpful votes
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Hi
December 5, 2021

Hang h:'(fghdfjetnsfndndv etbatnsf sg dgnsg eg etbetbeyneg dtbeybeybsybst eyndybey dy dh dh dy dy sybwt

Date of experience: December 5, 2021
Germany
2 reviews
3 helpful votes
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A dangerous platform
December 5, 2021

A dangerous platform that does not respect the privacy of its users. The worst social media platform in the world. They try to direct what you think, buy, do!

Date of experience: December 5, 2021

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+540