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California
11 reviews
25 helpful votes
Follow Bailey G.
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My 2 pet peeves. #1 that you cannot see messages without Messenger App. So annoying!

#2, classifieds groups are impossible to sort through! They show years old listings that never expire. And the location function is broken. If I select a 5 mile radius I still get ads from 300 miles away.

Date of experience: September 7, 2019
GB
1 review
0 helpful votes
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Honestly if didnt feel obligated to use this trite rubbish because of my business I would happily delete my account. They only have interest in taking money rather than providing a good service with human beings to review any complaints and fake profiles rather than some poorly functioning computer algorithm.

Date of experience: January 19, 2022
Canada
1 review
0 helpful votes
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Didn't show up to trade on facebook marketplace after telling me to drive down.
Very unreliable, scamming people just for fun.
Levi Mcewin
*******322
https://www.linkedin.com/in/levi-mcewin-*******/
https://www.facebook.com/**************/

+1
Date of experience: May 11, 2023
Michigan
4 reviews
1 helpful vote
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Fascist censorship!
August 11, 2021

I have never seen such one sided obvious political censorship on any platform nor in any game I have ever played. These SJW's should be charged with many terrorist crimes including election interference and misuse of your information.
#fascistbook

Date of experience: August 11, 2021
Iowa
2 reviews
0 helpful votes
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Not only is B&H my go to for camera and lens purchases; They offer fair trade in and buyback for unused or unwanted equipment eliminitaning the hassle of selling it yourself. Thanks, B&H! I'm a happy camper once again!

Date of experience: September 8, 2022
GB
1 review
5 helpful votes
Follow Carra W.
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Over 3 weeks ago hackers accessed my fb account, disabled it by posting inappropriate images and proceeded to rob my credit card! Hundreds of emails to FB, an ignored 'review' and constant form filling has been a waste of hours of my time as no response from FB. I'm now getting notifications that my accounts will be permanently deleted in 7 days! WTF...
Watch out your data is NOT safe here and they're a communications company that don't communicate! Disgusting! One Star is one too many:-(

Date of experience: April 24, 2022
Washington
2 reviews
8 helpful votes
Follow Ms N.
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Gates some users for absolutely no reason.
It seems they censor or hide post based on their dedicated teams "personal preferences" to whom will be in a newsfeeds or not.
Even when the individual has stunning marketable content-Must buy ads.
Not sure either about the ads.

Date of experience: October 7, 2017
Wisconsin
1 review
4 helpful votes
Follow Chuck P.
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From stealing your personal info to banning your opinions to allowing fake news and politically driven agenda only. Why would anyone use this garbage site?

Facebook, long ago, stopped being "Social" media and now operates as full on lamestream media. I cannot wait for the day they become accountable for their actions.

Date of experience: January 16, 2022
Canada
1 review
1 helpful vote
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Advertising and support
February 25, 2022

Absolutely the worst advertising platform I have used. I was running 2 ads and was getting conflicting info on where the leads were coming from. Reached out to support24 hours ago and after a long chat a service ticket was created. Today I checked in to see how it was going and was informed at that point that tech need a screenshot video(which I have no clue) to resolve this issue.So why if they needed this did they not reach out to me via email, phone call or message in FB but rather wait for me to contact them? If there was an option for no stars that would be m rating. Save your dough and go advertise elsewhere, where they actually care about having your business.

Date of experience: February 25, 2022
Australia
1 review
0 helpful votes
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There are lots of videos that shouldn't be on Facebook which are clearly violent, including graphical violence against women. But guess what happens once you report it? Nothing. Facebook is turning into a bigger and bigger joke each day.

Date of experience: November 27, 2022
New York
2 reviews
29 helpful votes
Follow Vincent C.
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Great site if you like being spied on, information shared with anyone they please, and censorship of anything they do not agree. Their fact checkers are unreliable and bias. Worse Social Media Site ever. This is why suddenly we have choices. Parlor, gab, American Social, Magabook and more. Facebook has had their day. (investors should sell and take profit while they still can.)

Date of experience: November 19, 2020
Florida
1 review
4 helpful votes
Follow Rob J.
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This site is snobby. I once got a temp ban for 7 days and this $#*! Zuckerberg banned my content. White supremacist Allied $#*!s can post whatever racist content they want but insult a Nuyorican, Italian (non-white people) you get away with it. Zuckerberg should be beaten up. He has ruined Instagram. Die you $#*!.

Date of experience: August 7, 2021
Washington
22 reviews
22 helpful votes
Follow Dylan H.
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The site is filled with bots who tag you in pornographic posts with scam links. Also i've been hacked once but was able to recover my account. Its a great site for posting stuff but terrible for decency and no one gets back to you after you report people for rule breaking. In fact botted moderation systems of all kinds should be outlawed in every country. Manually review the content on your website rather than have a poorly coded bot do it for you. There are also a ton of bit coin groups which i'm pretty sure all of them are a scam in itself.

Date of experience: September 26, 2023
Philippines
2 reviews
2 helpful votes
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Fact check
May 19, 2020

I am a Facebook user for about 7 years now. It changed features in order to adopt the current trend like dating, trading and more.

There is one thing I want to get rid off. Tons of people using the platform to wage some sort of political adversary among opposing parties. They usually put up "dummy" accounts and upload misleading facts and thoughts in order to gain support. Well, fortunately some it are suspended but not completely deleted. Some of those suspended came back to their wrongdoings after the suspension.

Date of experience: May 19, 2020
California
3 reviews
3 helpful votes
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Absolutely USELESS
April 5, 2021

I was banned for writing an non insulting truthful, factual, scientifically accurate response which stated back to the poster what they had stated about me for three days.
Facebooks review process said it had been reviewed which obviously it had not and I was banned anyway.
From that point attempting to review the ban kept resulting in a failure with "please try again later"
I have since threatened Facebook with a lawsuit for breaching my right to free speech.

I bet I still don't hear from them. I have kept images of the posts as evidence and have also laid a complaint with the Better Business Bureau.

If Facebook can't or will not take the time to actually check these things and do it without bias then they should pay for their actions.

Date of experience: April 5, 2021
Tennessee
15 reviews
69 helpful votes
Follow Makena J.
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I'm an employee of Facebook who is part of the reels play program. I have been posting reels and making some money, but Facebook has decided they won't pay me anymore. They claim I violated their community guidelines while I did not, and I also haven't infringed anyone's copyright. When I try to contact them, nobody answers the phone. Their communication skills are terrible and they have decided to stop paying me for no reason. I am falling into financial hardship, and Facebook refuses to give a damn. Now all the reels I post and all the views I get are for nothing. I am losing motivation to post reels knowing that I no longer get paid anything for it, and I didn't even do anything wrong. Yet they refuse to communicate with me to solve the problem.

Date of experience: November 23, 2022
Australia
10 reviews
10 helpful votes
Follow Lee M.
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Just, no.
December 26, 2021

Please. Pay attention here. Mark Zuckerbeg is a criminal. He only wants to sell your private information to advertisers, amongst other shady companies. Facebook is terrible for privacy. Its also toxic, it encourages narcissism. I highly recommend avoiding ANYTHING facebook, if you value your privacy. Other than that, facebook is good for contacting people on messenger for free. In any country. Simply using wifi or 4g mobile data. Besides this feature, there is nothing good about facebook.

Date of experience: December 26, 2021
Netherlands
11 reviews
32 helpful votes
Follow Amanda W.
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I used to love facebook but in the last year or so they have been going downhill a lot in my estimation. They seem to want to control everything we do and ignore what people want. I understand it's a business and they need to make money but there is a balance that they fail to achieve. Over the last 5 years I liked a number of pages but now, I never see any of their feeds. Same applies to many of my genuine friends whose feeds seem to have vanished. If I like a page, I want to see what they post but facebook decide what I see. Not happy. Now I find myself only checking in once or twice a week for a few minutes instead of 2 or 3 times a day. Facebook is killing what made them great and now I can happily live without it.

Date of experience: May 16, 2014
GB
1 review
6 helpful votes
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The company is bias
December 31, 2017

The website is left-wing bias, Freedom of speech and expression is not allowed, Their ads are annoying, if you are business then don't bother investing in this company or use it to promote as your more likely lose business using this site. They have moronic monkeys playing judge and jury as admins. This should be closed down.

Date of experience: December 31, 2017
Michigan
1 review
2 helpful votes
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FB $#*!ed Uped-ness
October 11, 2023

Have tried to post a dozen or so photos, with comments, three times, but they - photos, comments, everything - disappeared every time before I could upload. That's 15 minutes wasted 3 times. You'd think an org. This big could maintain a better UX. What the $#*!, FB? Should I even bother any more?

Date of experience: October 11, 2023

Overview

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
429
value
393
shipping
257
returns
240
quality
363
This company does not typically respond to reviews
+537