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FacebookReviews 1,684

1.9

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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
431
value
394
shipping
257
returns
241
quality
365
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Kentucky
1 review
10 helpful votes
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Rigid rules, unable to talk to a human being, illogical and confusing help. Facebook is worthless. Here's a tip Zuck: People can't reason with or effectively initiate productive conversations with algorithms. A local news station posted a story about two people who molested a child and ended up damaging the genitals of the child. Police captured the perpetrators and I replied "Hope they are executed" and I was banned. I didn't call for vigilante justice, nor did I incite others to commit violence. Execution is defined by Oxford as "a legal process in which a death sentence is carried out" Absolutely asinine!

Date of experience: August 11, 2022
Belarus
1 review
2 helpful votes
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Bans the accounts even before the campaigns are created. I'm trying to promote my blog about healthy eating and I'm getting endless account bans.

Please note that they don't ban marijuana ads and I see quite a few of them, as do casinos, sports betting, and the like.

Disgusting, I do not recommend

Date of experience: August 7, 2022
GB
1 review
1 helpful vote
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I Hate them right now
August 6, 2022

FB management God will purnish all of you for restricting me because I defended myself against discrimination attack against me. They refuse to judge the matter fairly maybe because am BLACK. God of judgement will misjudged you all. IJN Amen.

Date of experience: August 6, 2022
New York
4 reviews
4 helpful votes
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Best Service!
August 1, 2022

MJ Beanz is a neighborhood toy store located in Plainview, NY. I have had so many wonderful experiences visiting their store. They have knowledgeable employees who are eager to help you find the perfect toy or gift. The store consistently restocks product and brings in new items to keep you interested in coming into the store frequently. The prices are fair and they make returns or exchanges super easy by saving your account information in their system.

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Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Facebook is getting a tired social media network. It gives people a license to be nasty by being judgemental. People make false comments and attack people. There is too much contents to digest. So many advertisers. You are always competing to sell yourself as an organisation. Many people take for granted what goes in the real world due to addiction for long periods. Damaging for mental health. People have to realise Facebook is not the real world. There is no real engagement on the platform. If you want to promote your business, do not depend on facebook and waste money. Look at personal contacts to build your business that can tailor to you.

Date of experience: July 30, 2022
California
1 review
8 helpful votes
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Horrible Platform
July 29, 2022

I got alerted that someone was trying to access my very old Facebook account last night—I haven't used it in years, so I reported it to them and changed my password. After accidentally clicking on the "this wasn't me" option in the Account Recovery Code email I received from Facebook, I was locked out. I started to submit my ID as proof of verification multiple times, and still nothing. As soon as I get my Facebook account back, I'm leaving the platform. Facebook is a horrible place, not taking care of their customers/users.

Date of experience: July 29, 2022
Canada
1 review
6 helpful votes
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Yeah, facebook with it's double standards- can't say a single swear word if they don't like you and will prevent you from posting etc. BUT, when someone posts something toxic, racist and you report them, facebook does exactly F.CK ALL! I hope people will leave this crap app.

Date of experience: July 28, 2022
New Jersey
2 reviews
1 helpful vote
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I remember seeing these plate names when i was young. I love my pieces name plate and D with a Crown. Great job

Date of experience: July 28, 2022
Pakistan
3 reviews
1 helpful vote
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How much money does
July 28, 2022

It's not interested kindly send it to me please, let me know what you think we should be able to get it to you tomorrow night and you

Date of experience: July 28, 2022
Ireland
1 review
1 helpful vote
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Personal account got hacked with child exploitation content posted by hacker, submitted review days ago. Still bloody waiting.

Date of experience: July 28, 2022
Nigeria
1 review
0 helpful votes
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Facebook comments
July 27, 2022

$#*!... I just want to know?!?! WHO decided WHAT comments I want to see?!?! Like $#*! seriously? I WANT TO SEE ALL COMMENTS! NOT Most relevant or anything else?!?! Every time I go into comments even though there is like 100+ what do I see...? Most relevant with 10 comments! I WANT TO SEEEEEE ALL! COMMENTS! $#*! send already like 10 complaints nothing

Date of experience: July 27, 2022
North Carolina
1 review
1 helpful vote
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Zuck banned me for a post not identified on a site not named and there is no way to know why the Bot Agent took this action. Supplied info requested - nothing! Cut off from family, business, news and sites used over ten years. Cannot appeal or respond after sending numerous emails to Metaverse. There are NO LIVE persons to contact. Viet Nam Vet, 73 yrs old, Marine Sgt, family person, police officer, taxpayer - and yet Zuck arrested, tried, convicted and imprisoned me without redress or trial. The Gulag is alive and well at Facebook/Meta. This is what my family has fought "for" since the Revolutionary War?

Date of experience: July 27, 2022
Philippines
1 review
1 helpful vote
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BANNED MY ACCOUNT 10X $#*!ING INCOMPETENT ALGO STUPID MOTHER$#*!ERS ACCUSING ME OF UNAUTHENTIC BEHAVIOUR!

DISABLED MY AD ACCOUNT AND BUSINESS PAGES 10X $#*!ING INCOMPETENT ALGO STUPID MOTHER$#*!ERS ACCUSING ME OF UNAUTHENTIC BEHAVIOUR!

$#*! YOU FACEBOOK! GO $#*! YOURSELF MARK SUCKERBERG!

Date of experience: July 26, 2022
GB
1 review
5 helpful votes
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I got harassed by an older man (young woman writing) he replied to a comment of mine insulting and swearing at me, continued to belittle and degrade me, told me how glad he was to not meet/ speak to me any more, then repeatedly tried to get him to friend me so he could "speak privately to me" then deleted his comments and tried to gaslight me and other viewers into believing they were never there. Guess who got the 24 hour ban for calling him skeazy. Facebook - always on the side of bullies and abusers

Date of experience: July 25, 2022
Maine
1 review
0 helpful votes
Follow None of your business B.
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THE ABSOLUTE WORST
July 24, 2022

Facebook is the WORST app I've ever been on. The posts that I see Facebook allow is next level. U can DEFINITELY tell. The racism, sexism and abuse seen on Facebook is next level. They claim to care about "diversity" and "inclusiveness" but they definitely DO NOT. U can tell the ppl that runs Facebook is RACIST AND SEXIST AS WELL. I'm shocked that it's even still around. Someone was called the N word and the comment was allowed to stay up, even now. It was on a post on Brightside. They wrote it in Philipino and there was the option for translation. The person responded but not with a racist word or anything and they were put in Facebook jail for one month. So I guess ONLY Black people get banned but racists and white supremacists are allowed "free speech". I reported the n word comment and Facebook responded saying it doesn't go against their standards so it wasn't deleted abs if I don't want to see it I can hide the comment or block the person. Absolutely disgusting how they allow abuse. I deleted my account.

Date of experience: July 24, 2022
Canada
1 review
0 helpful votes
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Annoying to use, constant bugs, like tiny typing window, can't@ someone, can't interact with anything in groups... Endless bugs, horrible interface full of ads.

Date of experience: July 22, 2022
Idaho
1 review
0 helpful votes
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This site is a nightmare. You will regret using. Lot me out and after 6 days still messed up. Stay away

Date of experience: July 22, 2022
Hungary
2 reviews
0 helpful votes
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Dora Bartha admin of her Facebook Group Vintage/Retro stuff for sale Budapest is a SCAM. She is selling horrible overpriced broken things (which they dare to call vintage) through this group ILLEGALLY in a dirty warehouse, in Budapest, Zugló. Enough of these scammers with their dirty old stuff.
There Facebook group is Vintage/Retro stuff for sale
This is the scammers Facebook profile: https://www.facebook.com/dora.bartha

Date of experience: July 22, 2022
GB
7 reviews
8 helpful votes
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So I'm having a joke with someone I know on here I write yeah you're a c@,^t in a jokey way and I get a 30 day ban so watch out if you swear on here they take the moral high ground and give you a 30 day ban oh and if say again you're get another 30 day ban oh well it was worth it just so I didn't have use my account for those 2 months lol

Date of experience: July 20, 2022
North Carolina
3 reviews
7 helpful votes
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If you do verse image search, you can see full of scammers pop up. There are 90% of scammers and 9% of players as they only want to text. Some people made up fake profiles especially with their education or work. Others hardly can't communicate. There is hardly any ROI there. I was on and off from Jan to July and in between two months from April to May I was trying to get my account verify to be checked with their video app if I am real person or not. I just left the app and very disappointed maybe you could meet 0.*******% good guy but what time has lost to meet one. I won't suggest to put any efforts on it. Most people left the FB dating app then back with another profile. They are not trustworthy anyhow, Even it is free, it is trash so do not need to recycle it! Just forget about it!

Date of experience: July 18, 2022

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+540