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FacebookReviews 1,684

1.9

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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
431
value
394
shipping
257
returns
241
quality
365
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Illinois
6 reviews
43 helpful votes
Follow Stephen B.
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A week ago I was hacked into from the facebook server. This person that hacked into a Church ministry on facebook sent out some very bad porn movies! All my friends were tagged in these posts and by the time I got home because of many calls saying steve you have been hacked into! By the time I got home, in 10 minutes from when I left home. I got the facebook shut down and fixed the problems! Anyways because of this hack facebook has shut me down from posting to any groups! Even my own groups that I have started! I have contacted them many times and no responce from them at all. Plus they now have made it where I can't even contact them to complain! Far as I can see, if you are hack into on Facebook, you may as well shut down facebook for good! I am being punished for someone that hacked into me!

Date of experience: September 13, 2015
Washington
4 reviews
14 helpful votes
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Refuses to remove anti-gay hate speech. Refuses to respect the naming rights of Trans people. Also refuses to respect the names of authors & people who go by spiritual names.

Date of experience: August 30, 2015
India
3 reviews
0 helpful votes
Follow Dhiraj M.
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Facebook is such a social networking service that can be used to create profile where users can make friends, exchange views, ideas, messages, post status updates and photos, share videos and so on. Besides, you can now use to promote your business too via Facebook Ads. So it an ultimate channel for personal and professional use.

Date of experience: August 27, 2015
Maryland
12 reviews
206 helpful votes
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Stay Away!
August 19, 2015

I left Facebook a few months ago because there are too much negativity including bullies, haters, jealous people, false identities, perverts, gossiping, etc. This company is NOT a real social media and just collecting your information to make money off of you. It is also a waste of time, does not resolve your problems and not the best option to meet with different people. People also use this social media for dating, sex and other wrong reasons. Plus, Facebook does not improve your life either and cannot get any privacy. I would not use social media to get a job because it does not help you to get a job. I advise people you do not need Facebook or other social media. I real social media would not have all of those issues on them. Overall, I advise people to stay away from media as much as possible because there are better things to do than to waste time of social media. I also advise to end all social media for good in order for everyone lives to be better. Social media is full of false identities.

Date of experience: August 19, 2015
Saudi Arabia
13 reviews
272 helpful votes
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Connecting people!
August 19, 2015

I really love how FB is connecting people! If you live far away from your friends you won't miss a thing from their life thanks to this website. Oh yeah, and is also great for checking out hot girls!

Date of experience: August 19, 2015
Maryland
3 reviews
3 helpful votes
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Esther Neptune whose real name is Heidi Dumkerman (she also goes by the name Heidi Timmerman) is nothing, but a fraud. She has lied to me and other clients. This woman came to SupremePsychics back in March 2013 offering readings.

She uses a software to do astrological readings and reads information from the internet. She told me that a guy likes me and all, but that did not happened. She was providing more general advice than psychic readings.

She said to me that I had a curse. The only way she said to me to get rid of the curse, is to pay her nine thousand dollars. Esther is a scam artist that is just here for your money.

None of her predictions came true and she is neither a real psychic nor a real astrologer. She is a fraud.

Here are the sites she is on:

supremepsychics.com/psyc

psychic.bitwine.com/user

Keen. Com/Esther%20Neptune

keen.com/psychic-reading

facebook.com/esther.nept

+11
Date of experience: August 15, 2015
Malta
14 reviews
88 helpful votes
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Blame the users!
August 12, 2015

FB is a great networking site but there are many fake accounts, nudity and other graphic images and even spam. Facebook itself is good, it's just the users who can make it not suitable for some viewers.

Date of experience: August 12, 2015
Australia
1 review
1 helpful vote
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DO NOT RECCOMMEND
August 9, 2015

Hired for end of lease clean. Paid top dollar and expected top service. Both I and the real estate were left unsatisfied.
I inspected the clean sixteen hours after they left and found:
•Dead bugs on cornices
•Hand prints on walls.
•Dust on walls.
•Soap scum in shower.
At first, the owner of this business guaranteed that if the real estate is not happy with the clean that she will return to fix any issues. She charged over the quoted price stating that it was very dirty which I paid then refuses to return and fix the issues picked up by the real estate.
The real estate itself was extremely unhappy with the level of unprofessionalism of the owner and will not reccomend to anyone-that in itself speaks volumes.

Date of experience: August 9, 2015
New York
13 reviews
16 helpful votes
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Who doesn't love Facebook!? Keeping in contact, games, pictures, (for some) a diary. You go Mark Zuckerberg... you go!

Date of experience: August 7, 2015
Ohio
12 reviews
71 helpful votes
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Love it and hate it!
August 7, 2015

I use FB most of the time for casual activites such as keeping up with my friends and family. It's a perfect tool for it. But when it comes to security of your own data you should be very careful. Study the settings a bit better and don't accept friends requests from unknown people and fake profiles (which you have tons on the website) and you should be safe. Be smart about it.

Date of experience: August 7, 2015
New Jersey
4 reviews
3 helpful votes
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I can't figure out this site's problem, they just barred me from joining new groups and writing new posts, all of sudden, and without just cause, without direct explanation. Only a generalized missive about a rule about making unwanted conversation, which, none of the people I posted to, or sent a direct message to, complained to me that they did'nt want to communicate with me, had they done so, I would have stopped all communication with them ANYWAY! And they don't have a Customer Service Hotline to explain anything to you! If I said anything they found offensive enough to ban me if must have been political, because people talk in profanities all over that website, freely. I know I made Anti-Socalist rant, and as soon as I did, I was barred from chatting on posts, and joining new groups.So is my political convictions being censored by a Politically Correct and Liberal Social Media, that champions Free Speech?

Date of experience: August 3, 2015
New York
2 reviews
7 helpful votes
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The website records, and stores your personal data in a Fusion center for collection of other internet activities and medical information. The join effort of abroad paid U. S hackers target government bodies and fusion centers to breach and provide this information to these centers. Facebook endorses white supremacy and voyeurism by acting as a door holder with door holding policies that support prejudice. Hate crime and discrimination are now a weapon of the internet allowing websites to do the screening needed to help companies and others find you personal bits. The goodies are then retrievable by packet forwarding nodes, whom hijack, redirect your packets to be interpreted and duplicated across the internet and allow the NSA to snoop on encrypted packets and add them to their database.

Facebook also allows law enforcement to stalk your profile and make decisions based on race, color, ethnicity and income or location to randomize investigation in the new NSA, FBI, USDA, DOJ eugenics program looking for targets to monitor. This has become a gateway to new age Jim Crow and other practices that deny citizens privacy and proper due process they are entitled to when they commit human error or mistakes. Its becoming a circus or throttled and tracked internet data, screening job applications that discriminate ect. Too much to detail.

Date of experience: July 29, 2015
Georgia
34 reviews
20 helpful votes
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Facebook I love Facebook even though I don't have many pictures of my family on there they won't let me put them on and so I use the pictures I want to put on. I never understand why you won't put my place I worked after graduation Ft Lauderdale Fla telephone co. I know you must have to have guidelines. But I really did work there it was Sothern Bell at least you let me put the pictures I like on there no matter what I love the way I do my page and my friends do to. I don't really have anything bad to say about a Facebook I love looking at my friends pages and see what it going on with everyone. Mostly everyone on my page is my relatives and a few friends. Brenda Carlton

Date of experience: June 25, 2015
North Carolina
1 review
1 helpful vote
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Ok, do not come to this place. Last week I made my daughter an appointment for box braids, 8 am this morning. When we arrive, I find out that are they a person short, but the stylist thought it would be ok. After an hour, the next appointment walks in that the single stylist did not know about, two little girls who need cornrows removed, washed, and redone. The stylist is now in overwhelm mode to the point of tears, so she is calling EVERYONE in her phone that ever held a comb, trying to find help. The owner (who doesn't do hair and works at the prison) and all the other stylists, don't answer or return her calls for help. My daughter and I feel so bad for her, that we start taking down one of the little girls braids, to keep things moving. Now one of the little girls is screaming at the shampoo bowl, like someone is killing her and the poor stylist is doing her best to keep the situation under control. Needless to say everyones, nerves are fried. So after all of this, we start to discuss what would happen if she can't finish everyone today... and then it comes out that the salon policy that you must pay upfront (which we did) but there are no refunds. In my 40+ years on this earth, this has been the most unprofessional, ghetto/ratchet salon I have ever had the misfortune to find. You have been warned….

Date of experience: June 22, 2015
Turkiye
10 reviews
22 helpful votes
Follow Dirk W.
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Facebook is great to stay in tough with your friends latest social activities and to gossip her and there.

At my company we have a facebook fan page. There we got a review from a known internet fraudster who harassed our company. When I reported this review it did disappear from my account. But other facebook users still could see it. Did facebook try to placate me?

I contacted facefook in hopes they would remove this slander from our fan page. But my hopes where in vain. I reported and reported, got case numbers which were closed and closed. The grievance officer who was assigned appeared to be more of an automaton than a human. Sadly, I lost hours of work and got very frustrated.

This is sad because facebook is a great site. I wished they would listen to grievances. Therefore only 3 stars.

Date of experience: May 29, 2015
Indonesia
1 review
0 helpful votes
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Nice billing
May 27, 2015

Senga pesan bersama agoda... pembayaran yg lancar

Date of experience: May 27, 2015
Arkansas
5 reviews
7 helpful votes
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This website was amazing, now its all advertising and user harvesting and data mining!

Date of experience: May 21, 2015
Malaysia
1 review
0 helpful votes
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FANTABULOUS
May 21, 2015

Dear Team,
More bean bag for hotels, office etc. Anyway, if u guys need bean bag just contact us. We're leading bean bag manufacturer at Malaysia.

Any further inquiry do contact / whatapps: *******012 Mr Clark

Thanks.

Date of experience: May 21, 2015
Brazil
2 reviews
1 helpful vote
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How to update
May 9, 2015

Ok so I have this pop up that tells me my version is outdated. You click on update. Then is takes you to google play right? Well recently my youtube app was outdated too. I accidentally removed it from my device. After 're downloaded it. It was updated. So I went to my Facebook app and removed it from my device. I 're downloaded it by going to the Appstore from Amazon. It was updated.It looks almost the same but alot faster. If you dont know how to remove a app you hold your finger down on it and dont let go until a few options comes up. After that click REMOVE FROM DEVICE. Then wait for the app to disappear.

Date of experience: May 9, 2015
Canada
1 review
0 helpful votes
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Smiles
May 9, 2015

A great way to share some really happy moments with family and friends in a real beautiful way

Date of experience: May 8, 2015

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+540