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Overview

Facebook has a rating of 2.2 stars from 1,670 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 490th among Social Network sites.

  • Service
    390
  • Value
    357
  • Shipping
    234
  • Returns
    218
  • Quality
    332

This company does not typically respond to reviews

Positive reviews (last 12 months): 26.8%
Positive
11
Neutral
1
Negative
29
View ratings trends
519
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Date of experience: 6/10/24
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Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Date of experience: 10/27/24
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Reviews (1,670)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user vamsik5
India
1 review
0 helpful votes
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May 23rd, 2016

Excellent sitejabber and help consumers find great online business

Date of experience: May 22, 2016

Thumbnail of user callumj5
GB
2 reviews
0 helpful votes
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April 24th, 2015

I love Facebook, brilliant platform and allows me to connect with friends.

Date of experience: April 24, 2015

Thumbnail of user stasiag
New York
1 review
0 helpful votes
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April 1st, 2021

Never disappointed! Honestly, would order everything and post it all over social media if I could.

Products used:
Shirt

Service
Value
Shipping
Returns
Quality

Date of experience: March 31, 2021

Thumbnail of user jamesp199
California
27 reviews
32 helpful votes
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January 11th, 2016

Facebook puts your information out there for anyone with an internet connection to see. Not a fan.

Date of experience: January 11, 2016

Thumbnail of user hankh13
California
2 reviews
1 helpful vote
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October 21st, 2015

But so much fun I especially like the trending news stories.

Date of experience: October 21, 2015

Thumbnail of user lorettaa3
California
1 review
0 helpful votes
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January 29th, 2016

Its great to stay in touch with family that is far away.

Date of experience: January 29, 2016

Thumbnail of user roberts238
Germany
14 reviews
184 helpful votes
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May 5th, 2015

What would I do without it? No idea :D Facebook guides me every day for many years now.

Date of experience: May 5, 2015

Thumbnail of user kevm6
GB
1 review
0 helpful votes
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February 19th, 2016

Date of experience: February 19, 2016

Thumbnail of user alvarop20
Brazil
1 review
0 helpful votes
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April 8th, 2018

Tenho vivido, no final deste ano, os preparativos para minha formatura. Escolha de professores homenageados, convites, decisões sobre o baile, sessões de fotos. Posso afirmar com segurança, contudo, que tarefa mais difícil para mim foi, certamente, a redação do santinho.

Date of experience: April 8, 2018

Thumbnail of user dejank3
Serbia
1 review
0 helpful votes
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February 4th, 2017

Pri samoj pomisli na selidbu mnogi ljudi dozive veliki stres i ne znaju odakle poceti sa pospremanjem I pakovanjem stvari. Medju retkim sretnicima su oni koji kompletnu selidbu prepuste nekom drugom a sa sobom ponesu samo putnu torbu.

Date of experience: February 4, 2017

Thumbnail of user wellingtona8
Brazil
1 review
0 helpful votes
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January 26th, 2022

O Facebook atualmente é a melhor e mais completa rede social da atualidade. Procurando sempre inovar dando o oportunidade de novas amizades através de grupos, onde amigos podem interagir e conversar sobre vários tipos de assuntos. Sempre buscando impor respeito e igualdade à todos que usufruem dessa excelente plataforma.

Date of experience: January 25, 2022

Thumbnail of user caterinag6
Italy
1 review
0 helpful votes
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August 24th, 2020

Il nuovo aggiornamento di Facebook e Facebook Messenger è più sofisticato ma nel contempo anche più lineare e più utile per gli utenti Facebook: nuova impaginazione, nuova grafica e nuova linearità nella ricerca dei contenuti (dal profilo personale alle impostazioni generali, dalla ricerca di gruppi a cui si è già iscritti o a cui ci si vorrebbe iscrivere alle pagine seguite e che si vorrebbero seguire).
Ottima votazione da parte mia. Se si avessero potuto dare 10 stelle gliele avrei assegnate!

Date of experience: August 24, 2020

Thumbnail of user azeddineg
Algeria
3 reviews
11 helpful votes
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October 26th, 2022

Le 19 octobre 2022, mon compte Facebook a été bloqué sans aucune raison valable. En effet en me connectant à mon compte, J'ai trouvé l'amère surprise d'une fenetre m'indiquant que mon compte a été bloqué.

"Azeddine, votre compte a été bloqué

Nous avons constaté une activité inhabituelle sur votre compte. Cela peut signifier que quelqu'un a utilisé votre compte à votre insu.

Compte bloqué le octobre 19,2022

Pour vous protéger, votre profil n'est pas visible par les personnes sur Facebook et vous ne pouvez pas utiliser votre compte."

J'ai essayé de débloquer mon compte en envoyant mon ID comme. Mais cela a été refusé.

Mon compte date de l'année 2008. Et c'est la première fois que j'ai eu ce genre de problème.

J'aimerai bien que le staff de facebook me débloque mon compte car j'en ai besoin.

Service
Value

Date of experience: October 26, 2022

Thumbnail of user sagrariom1
Florida
1 review
0 helpful votes
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March 22nd, 2021

Pague 300$ por solo 30 fotos que ninguna fue imprenta el cual solo fue envida por Messenger el escenario de la secion solo algunos globos el número de la cumpleañera 20 fue de 15 céntrimetros las fotos mal tomadas el pastel más duro que una piedra bueno a qui lo que importaba era la calidad de fotos solo fue nefasta y pobre y para eso tardo más de 2 semanas en enviarme esa porquería de fotos

Tip for consumers:
No usen su servicios es una patetica estafadora

Service
Value

Date of experience: March 22, 2021

Thumbnail of user youssefe31
Morocco
1 review
0 helpful votes
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July 9th, 2021

من المهم ان تعرف ان الموقع اللدي تشتغل عليه هوة صادق ام زائف وهادة ما تهلمناه من شركة جوسيال العالمية والمحبوبة لدا المغاربة جوسيال ارجعت لنا التق المفقودة من المواقع و الشركات الاكترونية اللتي فقدتنا الثقة في العمل على الانترنيت شكرا لك جوسيال

Tip for consumers:
المواقع الاكترونية الصادقة

Products used:
اتات منزاي

Service
Value
Shipping
Returns
Quality

Date of experience: July 9, 2021

Thumbnail of user dobrislavz
Serbia
1 review
0 helpful votes
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November 18th, 2017

Ja sam odusevljen i presrecan dto je koristim!
Nogu se zabeleziti zanimljivi trenuci a moze pomoci i u slucaju, ne daj Boze, nezgode gde nije bilo svedoka!

Date of experience: November 16, 2017

Thumbnail of user rizkir4
California
1 review
0 helpful votes
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February 9th, 2024

Saya tidak pernah tahu, dan saya kurang ahdli di bidang it, hemm ya begitulah saya selalu jadi korban

Date of experience: February 9, 2024

Thumbnail of user josef17
Puerto Rico
1 review
0 helpful votes
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August 23rd, 2012

No se como es posible que ustedes piensen que no soy una persona real pues tengo cuenta con paypal y con ebay y otras companias espero me arreglen esta situacion gracias.

Date of experience: August 23, 2012

Thumbnail of user lilianao9
Colombia
1 review
0 helpful votes
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May 6th, 2019

Muy práctico para publicar desde negocios hasta cualquier tipo de entretenimiento, muy útil para mantener comunicación dentro y fuera de cualquier país en cualquier parte del mundo

Date of experience: May 6, 2019

Thumbnail of user user5584
Yemen
3 reviews
0 helpful votes
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August 1st, 2021

التسويق الرقمي المتنامي بسرعة في تاريخ اليوم. بعض الكثير بها ويستفيدون منها. يتم طرح الأسئلة من الأسئلة حول الأسئلة من ناحية أخرى. نأمل أن يأتي قريبًا بدليل مقنع مقابل تعليقه.

Tip for consumers:
Go Work From Home - gowfh.com

Service
Value
Shipping
Returns
Quality

Date of experience: August 1, 2021

Thumbnail of user yahyah9
Yemen
1 review
0 helpful votes
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July 29th, 2021

شركة جوسيال شركة رائدة في مجال التسويق وتلتزم المصداقية والوضوح والربح فيها مضمون وسريع فأنص كل شاب وشابة طموحين بالمستقبل الاسراع بالمشاركة في شركة جوسيال

Service
Value
Shipping
Returns
Quality

Date of experience: July 28, 2021

Thumbnail of user alaind60
France
1 review
0 helpful votes
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December 24th, 2021

Bon produit, livraison rapide et dans les temps, simple a utiliser, et très pratique pour l'usage, merci

Date of experience: December 23, 2021

Thumbnail of user khadijac
Morocco
1 review
0 helpful votes
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May 15th, 2019

Est un site internet social, il permet de créer des relation avec des personnes étrangères, et faciliter la vie

Date of experience: May 15, 2019

Thumbnail of user revia1
Indonesia
1 review
0 helpful votes
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July 27th, 2018

Mantappppp pisan pokoknya mah juara membantu saya menyelesaikan skripsi saya yang kajurnya minta untuk cek plagiat

Date of experience: July 27, 2018

Thumbnail of user nadimm7
Morocco
1 review
0 helpful votes
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January 17th, 2021

Trop jolie faut découvrir les autres pays européens et américains et qui viennent de tout les rejion du monde

Service
Value
Shipping
Returns
Quality

Date of experience: January 16, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

How do I know I can trust these reviews about Facebook?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
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