Fashion Nova has a rating of 2.5 stars from 14,411 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fashion Nova most frequently mention customer service, store credit, and day shipping problems. Fashion Nova ranks 22nd among Women's Clothing sites.
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I purchased a few pairs of jeans, some heels, along with some other pieces from Fashion Nova, and I had an overall great experience with my shopping trip. Everything that I ordered came in looking like I had expected and I have no complaints. I definitely recommend Fashion Nova for shoes! I only ever buy my heels from there. I also love to buy jeans from there, however the sizing can vary with each style, so I recommend to check measurements before buying.
Just had my first bad experience with fashion Nova purchase several pair of jeans that were on sale after receiving the item the description were not as stated on the website. The item has 0 stretchI request to exchange for a larger size and because the item went on sale and now a final sell item fashion Nova refuses to accept the items back for a larger size. That's it for fashion Nova it's not like I'm asking for a refund I'm only asking to replace it for a larger size it was not stated at the time of purchase that this item was final and could not be refunded or exchange. So now I'm stuck with items I can't fit and money lost
Whichever side you look at it, your time, money and effort on this site is really worth it. All of my packages arrived in at least 2 to 3 days which i can't even complain about since its free! Because of this, probably ordering some more. Love it!
Showed off what I have acquired from this site just a day ago on Instagram and it quickly got a lot of attention in which really did flattered me. Never even expected that a site like this can turn out my inner beauty. Really valued their quick services!
Absolutely terrible, firstly if you are ordering from the Uk do not bother! I paid my shipping fees of £15 and delivery was supposed to arrive in two working and hasn't! And secondly I'm getting invoiced from DHL express delivery service demanding £36 pounds in which I had no knowledge of upon check out! Honestly not worth it. And return will cost you also you are only refunded a credit note oppose to your money back. So stressful and misleading!
Fashion nova has always been the best choice for me. The dresses her are awestruck and straight elegant, perfect for the pageants im joining in. They also reveal my over all sexiness which is a big plus!
Love how they don't have hidden charges or fee at all, they just indicate an item's price and their you go! It is also trusted and safe to make transactions because they are a well equipped company that is capable to deliver such outstanding services in no time.
Big shout out to my friend for recommending me this brand. Ever since my first shopping experience, I have owned 6 pieces to date. The items are of quality, very affordable and comfortable to wear. Thanks FN.
This site is a blessing in disguise! Because we're all busy now, online shopping has always been hit to others including me. Fashion nova hsd enabled this including a lot of possible orders from their massive collection, all looking elegant and totally gorgeous.
Its not new for online stores to encounter problems but fn takes them seriously. I cant say more than excellent service for the customers by FN. Was also the one who have they helped and I would rate my experience a 5 out of 5, perfect. Nicely executed.
I had a wonderful online shopping experience. The ease of the website buttons just send me from one category to another. The styles are great and very chic, it suits my taste. I have already added some items to bag. I'm so excited to get them - I got two pieces of tank tops and a Bohemian dress for this weekend's beach party. Can't wait!
I ordered a dress online last Wednesday and it arrived on my front porch on Friday. Gorgeous quality of the dresses, perfect fit and a very fast delivery! Great job, FN. Will definitely be back for more.
Christmas is fast approaching and I have a lot of family members to give gifts to with so little time. Thank God, I have you for 3 years now, fashion nova. Currently browsing through your new collections!
Fashion Nova makes sure they got your order right. I have never needed to return an item because it was the wrong size or color. I have no complaints. They can be quite meticulous with customers' orders.
I emailed FN about an item I didn't receive. Instead of a response they just refunded me my money with no explanation. On another occasion same issue, I pretty much got an email stating not to keep emailing them that my stuff was coming. Mind you, I only emailed once. Now that they have gotten really popular they don't value their customers. Very rude!
Although there are so many bad reviews my experience was actually a great one, I had zero issues with my order. I ordered 4 different items on 5/29/2017 and all of them arrived today on 6/3/2017. Not sure why everyone else is having issues but I loved everything!
I ordered from them almost a week ago and paid for two day shipping it is now 5 days later and my order status still remains at ordered. No one answer the phone, they send automated responses to all emails. They're no way to get in contact with an actual representative. It's terrible, they even had the audacity to send an email saying they messed up and gave 30% off your next purchase coupon. If I can't get this one order why would I ever give this company a second chance.
Beautiful clothes, of good quality, fine finish. The size really fits. I recommend your site, and make new purchases without hesitation. Delivery neat and very fast (the next day). Nothing to say, except thank you and congratulations.
It feels like Im a teenage girl again! As a 26 year old adult I find it hard to look for flip flops to fit me but fashion nova made that thing into reality. It came nicely in a well packaged shipment. They do care a lot about customers and that is also a great trait from them! Will treasure this
It literally only takes me 5 minutes from choosing and paying! Items can also be delivered in a very quick manner via shipping. Love it when it arrives at my house, immediately sees if it fits! Thanks a lot for this awesome service
FN has such wonderful selections. I love their dresses and beauty products the most. I've owned a lot of pieces from this shop already and their beauty masks have improved my complexion in about two notches better,
The worst online experience I ever encountered. They do not inspect their items before shipping it to customers. I purchased a purple dress and the item was defected, the zipper could not zip up. Store credit is only issued after going through hoops.
Summer is never officially over, you can still wear swimsuits in September. I just bought mine last Monday and we're heading to the beach on the weekend. Fashion Nova's got plenty of well designed swimsuits on their website. You should check them out.
Honestly I was hesitant buying from here because the prices seemed to good to be true. However, they emailed me about blouse sizes and sleeve lengths and we ultimately got everything done within a week, and my order arrived within like 2-3 weeks.
Definitely my first and last time ever ordering from this company. I purchased an item and was told it would come in within 3-5 business days. After waiting three weeks I contacted customer service via phone call and email with no answer to either. Nearly two months later still no package and several phone calls and emails later, still no answer. Absolutely terrible experience. Several others have had the same. DO NOT ORDER.
Please be advised, The 5 star ratings from Fashion Nova "Customers" on this website are 100% FAKE! I placed an order 3 weeks ago, and received tracking information, and the item never arrived to the shipping center. I paid for 1 day business shipping, and still have yet to receive it. I have emailed this company multiple times, and I never get an actually person. I get an automated response stating "The black Friday sale has caused delays". But I didn't order during the black friday event. Next I receive tracking information, the very same tracking I received 3 weeks ago, that still hasn't moved! Please do yourself a favor, and don't shop here. Sure It looks great on instagram, but they are dishonest, and they steal your money without any regard for paying customers. I hope this helps.
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.