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FetcharateReviews 28,247

3.8

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238
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South Carolina
2 reviews
0 helpful votes
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Too soon to tell if your recommendations will pan out
February 23, 2024
Updated review

Too soon to tell if your recommendations will pan out

Date of experience: February 16, 2024

Please eliminate AMERISAVE from your options
February 21, 2023
Previous review

Please eliminate AMERISAVE from your options --- I have no desire to do business with them. Their actions border upon being criminal!

Date of experience: January 22, 2023
South Dakota
1 review
0 helpful votes
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Because every thing like this is a referral system and when they start calling, and they never stop calling, the people cant help me because of info you giving them was incomplete or they wouldnt have even been an option

Date of experience: February 6, 2024
Illinois
1 review
0 helpful votes
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You guys lied and told me i was matched to lenders for me to put my email in yeah well that was a lie i put my email in and clicked enter and bam sorry no matched lenders at this time what a joke and waist of my time!

Date of experience: January 23, 2024
Georgia
4 reviews
2 helpful votes
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Working with 2 lenders (Loan Depot & Royal United)..
January 15, 2024
Updated review

Working with 2 lenders (Loan Depot & Royal United).LD's system is down and unable to update me on current status. About to set closing date with either. BUT: Both have my NEW mortg. Over $152K! Most debt would be paid off but monthly mortg. About $1129. RU int. 5.75. LD int. 5.99. HOW can your lender possibly do loan consolid. Of $30,000 and NOT raise my current mortgage?

Date of experience: January 8, 2024

Filling out info over and over with no help from auto...
December 14, 2023
Previous review

Filling out info over and over with no help from auto fill. Typical.

Date of experience: December 7, 2023
California
2 reviews
0 helpful votes
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Awful & No Longer Want To Live In This Country After All The Financial Systems Have Done To Destroy It!

Date of experience: December 25, 2023
Texas
2 reviews
0 helpful votes
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I bought my home 13 years ago and have paid off my home in full, 3 years ago. I'm drawing SSDI. My situation has left me out of good dependable transportation. I just need to barrow a couple thousand dollars ($2-$3000.) to purchase a good truck. I didn't know if your lenders would be interested in helping me out...?

Date of experience: December 20, 2023
Arkansas
1 review
0 helpful votes
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I do not like phone calls as they never quit. Keep going to other lenders. We will see

Date of experience: December 3, 2023
District of Columbia
1 review
0 helpful votes
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Great experience for someone with a stroke disability

Date of experience: December 2, 2023
Arkansas
1 review
0 helpful votes
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I don't know what to say about this because nothing...
November 13, 2023
Updated review

I don't know what to say about this because nothing happened yet

Date of experience: November 13, 2023

Karenbeasley
March 18, 2023
Previous review

I was very nice and i did't have to think about what i was doing are where i going eveything was right there so i give you all a100%

Date of experience: March 18, 2023
Florida
1 review
0 helpful votes
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Quick and easy to use
November 6, 2023

Quick and easy to use. Also follows up on any information about properties in your area. Including price drop or increase. And options for whatever you want to do. Eg. Buying, Refinancing or selling and gives you a list of lenders. Very good so far.

Date of experience: November 6, 2023
Iowa
1 review
0 helpful votes
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You keep sending me email that says "things have changed, check it out!" Then you deny me. What purpose does this serve? You guys are Lucy and I'm Charlie Brown.
Not any more. $#*! off.

Date of experience: November 6, 2023
Oregon
2 reviews
0 helpful votes
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You have all the information you need when you say...
November 11, 2023
Updated review

You have all the information you need when you say you have a quote. When i try to find out what the quote is we start out having to give the same information that you already have. Same routine over and over. If you have a quote then give it and i mite give you a better rating.

Date of experience: November 4, 2023

As said only took 2 minutes
March 5, 2023
Previous review

As said only took 2 minutes

Date of experience: March 5, 2023
Texas
1 review
0 helpful votes
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I have recently become a widow This is new to me.My Husband handled all of our bills

Date of experience: October 27, 2023
Alabama
2 reviews
0 helpful votes
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I'm not really sure at this point because you all have...
November 3, 2023
Updated review

I'm not really sure at this point because you all have reached out to me only to tell me that you don't have me an answer right now.,very disappointed

Date of experience: October 26, 2023

Great!
October 25, 2023
Previous review

Great! No Complaints!

Date of experience: October 25, 2023
District of Columbia
2 reviews
0 helpful votes
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Fetchrate sent an email saying I could receive up to...
November 2, 2023
Updated review

Fetchrate sent an email saying I could receive up to $30,000 without effecting my monthly payment, which is what interested me, but when I follow up. Fetchrate does not allow me to enter that constraint in my search of lenders.

Date of experience: October 26, 2023

Your ad talks about a govt program, but the lender...
July 5, 2022
Previous review

Your ad talks about a govt program, but the lender response says nothing... feels like entrapment

Date of experience: June 5, 2022
Minnesota
1 review
0 helpful votes
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Keeps telling me that there are lenders for me and...
October 30, 2023
Updated review

Keeps telling me that there are lenders for me and never once has been true

Date of experience: October 23, 2023

You email me daily giving me false hope
November 10, 2023
Previous review

You email me daily giving me false hope

Date of experience: October 11, 2023
Texas
2 reviews
0 helpful votes
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In this day of automation there is absolutely no valid...
November 15, 2023
Updated review

In this day of automation there is absolutely no valid reason for not immediately providing information that was requested. Your response was just nonsense.

Date of experience: October 16, 2023

This is absolute bull shit
November 10, 2023
Previous review

This is absolute bull shit. Every other site was able to give me the information they advertised except this one. Get with it! Don't bother to respond, I don't deal with inferior products.
Our system must confirm your information before a lender can reach out to you. For privacy reasons, if our system can not confirm this request, we will not be contacting you using the informaiton you entered. If you do not hear from us within 1 business day, this means that we were unable to confirm your information.
Our system needs more time to process your request and was unable to show you matches in real time. Your request is in process and lenders will be calling you shortly.

Date of experience: October 11, 2023
Maryland
1 review
0 helpful votes
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Just wanted estimate loan pmt
November 14, 2023

Got 50 texts and phones and emails and that's not what your link ad was saying

Date of experience: October 15, 2023
Oklahoma
1 review
0 helpful votes
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Asked a couple of questions and found lender in seconds
October 11, 2023
Updated review

Asked a couple of questions and found lender in seconds.

Date of experience: October 11, 2023

So far so good
January 3, 2023
Previous review

So far so good

Date of experience: January 3, 2023
Tennessee
2 reviews
0 helpful votes
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So far so good I will have a final rate at the end of the. Process

Date of experience: October 10, 2023