I have been working with fishisfast for years. Sometimes, they would deliver a broken item, so I started paying extra for their insurance. Today they denied my claim for this high-end Sony speaker that arrived to me collapsed. Had they accepted my claim, I would have not get my money back, just credits to be used for my future shipments. They turned down a customer who has spent a good grand on them for the sake of $106 in credits. I am a head of music at Ikalto Micro Art Residence. We are an ambassador for improvised and experimental music in Tbilisi, Georgia. We are a social project, and offer access to a recording studio with a grand piano and many other instruments for 1/5 of a regular studio price.