Fiverr

I was shocked to find so many negative reviews about fiverr on this website! I've used many freelance sites, and fiverr is by far the best so far! Of course if your services are poor as a seller, your experience HAS to be poor, if you're poor in communication, interpersonal skills, and SPOTTING the right seller, well, as a buyer you will have poor experience. First 6 weeks on fiver and I'm making over $1000 with extremely happy clients, just unbelievable. I believe if those who are great or satisfied with fiverr were to be compared or to comment here, 5 stars would surpass - if fiverr wasn't great, it wouldn't be growing, as it is, evidently. Buyers & Sellers, Fiverr is the best.

I needed a logo for my business ( I run an IT consulting bsuiness) and contacted several guys to do the work for me. Honestly speaking, many of the freelancers working on there have vey limited skills. Watch through their portfolio to figure out if they offer what you're searching for!

Anyway, I found a great guy from Sri Lanka and he did some fantastic work. Smooth transaction by FIVERR. Would do it again!

I joined fiverr years ago at the recommendation of fellow authors. I hired several people to submit to newsletter promotion sites to save time, but 99% of these sites did not list my book which of course there's no way to know until the day of your free ebook promo. I also purchased some blog ads, but received no sales, making me think these author blog sites do not receive much traffic. The problem is that the site demands a review of a sellers services well before you know the real outcome which skews reviews positive. The only seller I'd really recommend for author promotion is BKnights. I've since deactivated my account. Not wasting any further money here.

Don't trust their customer feedback. Only satisfied customers can even give feedback. One fiverr seller got my Twitter account suspended. I changed my password and stopped her from proceeding, but I only had one option after that and that is to cancel the order without leaving feedback. Honestly, I would rather leave feedback than get my lousy $5.00. If it's a choice, I'll choose the feedback, but I don't have a choice. Unhappy customers aren't allowed to leave feedback.

I have been a long-time user of Fiverr and I have found among their providers some excellent resources. However, they have recently gone on a greed trip and are no longer worth it. Here is a real-life example of a $10 gig that I recently purchased. On that $10 gig, they added a $2 service fee, which is already a 20% markup. Since the provider had done a good job, I wanted to give her a couple dollars as a tip. Fiverr imposed a minimum tip of $5, which on a $10 gig is a 50% tip! On top of this, they applied another $2 service fee just for processing the tip! In the end, a $10 gig ended up costing me $19, just because I wanted to treat the provider with some respect.

I met a seller on fiverr for 5$ gig and he gave me spam contents. I made a complaint to fiverr support and they have given immediate response to my problem and return my money on my shopping cart at the next day. So I personally have trust on fiverr support. They have really done a great job for me.
Thank you!

Where do I start? They doubled their processing fee which is extremely high for the amount per gig. They send out specials and then revoke the credit without telling you why and don't refund it back. Be careful of the email promotions they try to suck your money out and don't live up to their agreement. With the new changes, when you review your orders (I order covers) they put the water mark over it and I can barely see the cover well which is extremely important to my business. Also when you order two gigs I have to close out the gig in order to get my cover which closes the entire order! I paid for two gigs and they close out everything if I agree to download my first order! Terrible! Terrible changes to this site! Beware!

I have cancelled my order to one of there freelancer and requested to refund my money back to my payment card that I've used upon paying the gig for 80$. On my account transaction shows on there site that the 80$ was refunded back to my mastercard but I've waited for 2 weeks and nothing came. I been contacting the support team but got no response.

I am planning to make a complain to the authority. Does anyone knows how to properly make a pursuit complain to this company?

I will follow up my bank as well

I ordered a book cover from someone who claimed that they would make me an awesome book cover. I paid extra for a shutterstock image. When I received the product I was shocked. The design is something that a 8 year-old could do. I just wasted $57.00.

This is the worst site you can ever deal with it, I opened the account and they closed it only after 1 day without any logical reason, the customer support is terrible, My advice not to deal with this site at all

They ask for a brief and still cant get anything close. A lot of money for rubbish and I am sure the designer is getting very little for their effort. Be wise and use someone local. What a waste of our money.

If you cancel an order and the money is refunded, it is not refunded to you! It stays in your buyer account and can only be used on Fiverr. How is this even legal? I received nothing and they keep my money!

A few weeks ago, I told Fiverr that a seller has misrepresentations in his profile.The seller advertises with certificates that do not exist. I have provided evidence to Fiverr.
But Fiverr does nothing!
How can I trust that other profiles are correct?

I'm not complaining about the sellers. $5 or $10 is not a lot of money.

But Fiverr, your website is a piece of s*** to use. It's hard to organise the products as they come through, it's hard to contact the seller, and you closed my orders after three days. Yes, I took three days to look over the designs. I'M BUSY. Now you just f***ed everything over and I can't continue my orders.

SIMPLIFY.

My order was canceled by Fiverr, they didn't tell why. They wrote "your order was canceled by customer support for following reason: " blank.

They "refunded" my 5 dollar but kept 50 cents "processing fee"

If you want to get rich, build a platform where people can place orders, take a fee for doing nothing, then cancel all orders and keep the fees. Nice business plan

Worst for me is there is NO contact info to ask "customer support" about this. So have to do it in form of review

First and last order on fiverr. From now on will use http://www.fiverup.com/

I recently bought gig on fiverr and got cheated by guy from "INDIA", and there is no effective support given from fiverr team, so, I gave up! There are many good service providers also, but keep yourself ready to for disappointments.

This is a scam site. Beware. You will have no recourse to get your money back. The work I received for my logo was supposed to be original artwork. What I was sent was cut and paste that looked like it was done by a preschooler. I tried to get my money back. Customer service is a joke. Rather than responding, they just marked my request "closed" and wouldn't respond any further. Lesson learned to check reviews before I sign up for something.:-( **Update** after saying I was going to dispute the charge, fiverr disabled my account "to keep my account safe". Ha!

The structure of the site makes you to bid at $5, which is good for some dude on Sri-Lanka, but can barely pay for beer plus metro ticket on developed countries. You can indicate that client must select extra options to complete work at low, but somewhat fair price (e.g. Using the fast delivery and extra gig to up the price to $50). But the client cannot be forced to do so, so you end cancelling gis.

The main issue is that cheap, low quality service terms attract cheap, low quality clients. This site may work for poor high school students and citizens of countries such as India, Sri Lanka and Africa.

Had a bad seller, wont edit his poor work. Sent a message to Fiverr support but all they said was work it out with the bum. I tried that and all he did was rant that I was a crummy buyer... all because I wanted what he advertised but didn't deliver

I had used this site for about 6 months, never had any problem. One day I get a message your account is suspended, no reason why. Email says to see why log into your account! I can't log into my account! Had 2 outstanding orders that were cancelled, now I can't get that money back!

Man, I should have read the reviews. Supposedly a program that should have been completed in 29 days, has been dragged on for 3 months and after cornering the seller into giving up a deadline, he finally disappears.

And of course, the service team say it's too late for a refund because it's been passed the 29 days and I never modified the order, even though the seller kept sending me completed orders by attaching stupid word documents to the gig which since he delivered "something" then that automatically completes the deal. The seller was sending me BS documents almost everyday, if you don't reject it within 3 days, buyer assumes acceptance by default.

It's a complete scam. I invested $3000. 00 and no one can help me.

I'm getting my lawyer to look into this and from the lols of it I'm not the only one who has been scammed.

Hmm... I might even have to contact some of you guys here, if we can get enough people against fiverr we can have a strong and solid case.

I had a horrible experience recently where a agency I hired on their website scammed me by deleting everything on my website. Even after providing the proof that agency is Scot free selling on their platform. I don't think buyer satisfaction a priority there.

So we are a class undergoing training for a Virtual Assistance course. We're required to sign up and set up an account at Fiverr. We all made an account that day. The next day we had our accounts disabled. Ok, fine... I email their customer care to explain the situation. I figured they might have suspected us for bots. I explained, provided proof, provided links to government-sponsored programs, and provided pictures of our school, students and trainers. They didn't explain which specifically of the ToS we violated, they didn't suggest ways to help us, and they didn't offer to help us. Instead, they were in a hurry to terminate communication without further input in their end.